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Excellence Playa Mujeres

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Traveller (19516)
Room & Suite (4206)
Storyboard
Overview
  • Excellent85%
  • Very good11%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“martini bar”(1,781 reviews)
“chez isabelle”(1,064 reviews)
“flavor market”(902 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star accommodation
All hotel details
Additional information
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Reviews (13,604)
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13,111 results
Traveller rating
10,917
1,557
394
149
94
Traveller type
Time of year
LanguageEnglish
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10,917
1,557
394
149
94
Show reviews that mention
All reviewsmartini barchez isabelleflavor marketlobsterthe grillsol barrooftop terracemain poolour honeymooncafe kafecarolina pazec poolnon ecroom servicefrench restaurantbuilding conciergeswim up room
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1 - 5 of 13,111 reviews
Reviewed yesterday

My husband and I had the pleasure of returning, once again, to this spectacular resort the first week of August. From the moment we arrived until the morning we left we were treated like royalty. We absolutely love this resort . It is beautiful and...More

Thank miss d
Reviewed yesterday

Our 10th trip to EPM – Once a year (This year 7-20-7/27) every year same week was once again fantastic and fun! We always celebrate my birthday and our wedding anniversary as they are the same day with EPM!! There are so many to thank...More

1  Thank Gay Marie M
Reviewed yesterday

Just returned from an eleven night vacation, and all I can say is that the excellence is truly amazing. firstly the thank yous', at pool side, Alejandro and Hugo, provided the perfect drinks, and Juliana the perfect service, on the beach, Francisco (Franky) never halted...More

Thank Gary R
Reviewed yesterday

This was our second trip to Excellence Playa Mujeres. Besides the beautiful beaches, the resort is very clean. The staff go to great lengths to ensure your vacation is memorable. We stayed in a room with direct access to the pool. Our concierge Mario was...More

Thank Sara M
Reviewed yesterday via mobile

We stayed 10 nights in a swim up room. This was a great choice. We had a big bed and jaccusy in the room, a bed in the terrace and another one by the pool! For star gazing at night this is simply perfect. Entertainment...More

Thank Sarah B
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Free Internet
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Breakfast included
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$344 - US$675 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Playa Mujeres
#2 Top resorts Hotel in Playa Mujeres
#2 Spa Hotel in Playa Mujeres
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$344 - US$675 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Playa Mujeres
#2 Top resorts Hotel in Playa Mujeres
#2 Spa Hotel in Playa Mujeres
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (19516)
Room & Suite (4206)
Pool & Beach (3759)
Dining (2242)
Amenities (127)
Business Centre & Event Rooms (80)
Family and Play Areas (54)
Questions & Answers
Ask a question
Roland E
13 August 2018|
AnswerShow all 4 answers
Response from All-InclusiveCouple | Reviewed this property |
Our experience at EPM wasn't great due to a few large and rowdy groups, but it's impossible to predict guest behavior when you are there. Our preference is for TBH and we are heading back there in December.
1
Vote
MelindalovesJordan
12 August 2018|
AnswerShow all 4 answers
Response from Susan Cherie B | Reviewed this property |
9 visits and I've never seen one. As noted, there is a wedding gazebo. On one of our visits, a fellow guest attended local religious services at an off-site place.
0
Votes
Erin S
12 August 2018|
Answer
Response from Allie1234 | Reviewed this property |
The resort does spray and they also use coils and cones, they also have spray for guests to use in outdoor restaurants. We got bitten on one night out of two weeks when we visited in June, other guests didn't get bitten at... More
0
Votes
Room Tips
"Swim up rooms at the lazy river, excellent way to unwind after a day at the pool or beach."
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"Definitely select a room in the Excellence Club, so you get access to private beach."
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"building 8 or 9. Choose the Excellence Club! Worth it!"
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"Rooms with the plunge pool are on the upper levels, giving you a better view and more privacy."
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