We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Excellence Playa Mujeres

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$650*
US$602*
Great Deal
US$635*
US$650*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Excellence Playa Mujeres
Excellence Playa Mujeres
Panoramas (111)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

11,437 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 11,038: English reviews
Start your review of Excellence Playa Mujeres
 Click to rate
m,bro
Reviewed yesterday NEWvia mobile

Hello everyone. Just got back from Excellence Playa Mujeres what a fabulous resort. All the staff in this place are fantastic and make you feel so welcome. Nothing seems to faze them. All the restaurants are 1st class with waiters who like to chat and have a laugh. If you are looking for a fabulous place to stay with adults...

 Report
Helpful?
1Thank gedvcoleman
Reviewed 2 days ago NEWvia mobile

This was our first stay at an all inclusive resort. We usually cruise since it's easier for us with 2 kids. But I'm so glad we decided to come. We were celebrating my husbands birthday. We went with my brother in law and his wife. 2 couples looking for a relaxing stay. We booked our vacation package through Travelocity, including...

 Report
Helpful?
2Thank yusimi24
Manchester, New Hampshire
Reviewed 2 days ago NEW

This was the first all-inclusive we have ever stayed in so we were not sure what to expect. We were picked up promptly at the airport by seasons tours and brought right to the resort. On the ride to the resort we were offered a bottle of water and the driver told us all about Cancun and the different places...

 Report
Helpful?
1Thank MrsAuger
Reviewed 2 days ago NEWvia mobile

Resort is average to what I've experience elsewhere. Property was nice and some of the nightly entertainment was enjoyable but food wasn't great and sometimes inedible. Room was rarely stocked with treats and fridge contents were inconsistent. Staff was friendly and Diego at the swim-up bar was awesome. Will not return.

 Report
Helpful?
1Thank Dave S
Ontario
Reviewed 2 days ago NEW

Went for one week in a spa/pool view room. We didn't upgrade to excellence club and didn't need to. We had a very private view of the spa and the lazy river. The room was stocked with top shelf drinks, free m+m's and chips. Loved the lobster restaurant for lunch and dinner as well as the mexican restaurant and indian...

 Report
Helpful?
1Thank Kizy
Stratford-upon-Avon, United Kingdom
Reviewed 2 days ago NEW

We stayed here to celebrate our 25th anniversary. Our first time at an all inclusive resort and our first "couples only" location. The all inclusive part of the hotel is excellent. Ten restaurants cater for almost all tastes and the level of service is top notch. With live entertainment everyday - bands by the pool or beach, shows in the...

 Report
Helpful?
3Thank Wookynwombat
Reviewed 3 days ago NEWvia mobile

We had an AMAZING time! The staff was friendly & professional. The shuttle got us safely to our excursions on time. The food was varied & delicious. The spa anniversary package was so relaxing & special. The landscaping was exquisite. The shows were entertaining & fun. We hope to return soon & recommended this place to our kids for honeymoons!...

 Report
Helpful?
2Thank Shari S
Stockton-on-Tees, United Kingdom
Reviewed 3 days ago NEW

We have recently stayed at Excellence Playa Mujeres and can easily say this is the best holiday we have ever had. The standard of the food and the rooms was second to none. The staff were amazing - so helpful. Special mention and thanks to Baez, who looked after us poolside and Rubi who brought us fab cocktails on the...

 Report
Helpful?
2Thank georgina37evans
Norfolk, Massachusetts
Reviewed 3 days ago NEWvia mobile

Best all-inclusive resort we've ever stayed in! Our room was beautiful, the staff was amazing, and the grounds were immaculate! If you can, get the Roof Top Terrace room, best upgrade we've ever done. Can't wait to go back next year.

 Report
Helpful?
2Thank vickicushman
Reviewed 4 days ago NEW

My husband and I recently returned from celebrating our 10th Anniversary at Excellence Play Mujeres. Overall, we were very disappointed. Most notably, the food was terrible. We both commented that the food quality was more like a school cafeteria than a luxury resort. My husband joked that our diet while at Excellence was like a college spring break menu -...

 Report
Helpful?
2Thank Meryl F

17,112 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (16427)
Viewed
Pool/Beach Area (3081)
Viewed
View from Room (864)
Viewed
Room/Suite (2430)
Viewed
Hotel & Grounds (2580)
Viewed
Dining (1739)
Viewed
Business Centre/Function Rooms (56)
Viewed
Bathroom (168)
Viewed
Family/Play Areas (32)
Viewed
6:38
Videos (25)
Viewed
Other (5452)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (644)
Viewed
Amenities (125)
Viewed
Beach (39)
Viewed
Excellence Club Junior Suite (Ocean View) (66)
Viewed
Excellence Club Junior Swim Up Suite (65)
Viewed
Excellence Club Pool (19)
Viewed
Excellence Club Two-Story Rooftop Terrace Suite Oceanfront (61)
Viewed
Junior Swim Up Suite Pool View (54)
Viewed
Lazy River Pool (15)
Viewed
Main Pool (24)
Viewed
Dining (105)
Viewed
The Hotel (71)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (41)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (3)
Viewed
Dining (6)
Viewed
Pool/Beach Area (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (1)
Viewed
Other (14)
11/06/2017 12/06/2017
Hotels you might also like...
Also consider these accommodations in or near Playa Mujeres
0.2 km away
Finest Playa Mujeres
Finest Playa Mujeres
#3 of 6 in Playa Mujeres
2,939 reviews
14.1 km away
Le Blanc Spa Resort
Le Blanc Spa Resort
#1 of 181 in Cancun
5,711 reviews
0.2 km away
Beloved Playa Mujeres
Beloved Playa Mujeres
#1 of 6 in Playa Mujeres
3,371 reviews
Show Prices
Show Prices
Show Prices
1.3 km away
Villa del Palmar Cancun Beach Resort & Spa
14.6 km away
Hyatt Zilara Cancun
Hyatt Zilara Cancun
#5 of 181 in Cancun
5,398 reviews
15.8 km away
Live Aqua Beach Resort Cancun
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more   less 

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: €385 - €609 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Playa Mujeres 5*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Savannahville Tours N.V., BookIt.com, Travelocity, Hotwire, Hotels.com, Expedia, HotelsClick, Cancelon, Cheap Tickets, Evoline ltd, TripOnline SA, getaroom.com and HotelQuickly so you can book your Excellence Playa Mujeres reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Excellence Playa Mujeres Cancun
Hotel Style:
#2 Top resorts Hotel in Playa Mujeres
#2 Luxury Hotel in Playa Mujeres
#2 Spa Hotel in Playa Mujeres
#2 On the Beach Hotel in Playa Mujeres
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Excellence Playa Mujeres staff and other travellers.
2,038 questions
Ask a question
Savannah, Georgia
over a year ago

See all questions (2038)

Questions? Get answers from Excellence Playa Mujeres staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a 2nd floor room facing the spa. Very very quiet and private.”
Kizy, 26 May 2017 | Read review
“Gor for the Club suites.”
Wookynwombat, 26 May 2017 | Read review
“Excellence Club Room with Plunge Pool was a great feature.”
124merylf, 24 May 2017 | Read review
“stay away from the swim up suites 7010,11,12,13,14”
johnfE1242RS, 24 May 2017 | Read review
“All are wonderful”
allydan08, 24 May 2017 | Read review
5 of 5
Excellence Resorts
US$602* /night
View Deal
Bookit.comUS$635
TravelocityUS$650
Hotwire.comUS$650
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates