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Villa del Palmar Cancun Beach Resort & Spa

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Villa del Palmar Cancun Beach Resort & Spa
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3,668 Reviews from our TripAdvisor Community

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There are newer reviews for Villa del Palmar Cancun Beach Resort & Spa
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Showing 3,424: English reviews
pacific northwest
Reviewed 1 March 2016

We stayed at this resort, VDP Cancun about 4 years ago. Much has changed. The resort grounds are developed and all of the restaurants are open. The rooms are opulent with very nice views. Like the VDP Flamingos, the VDP Cancun is set up so that most rooms have some sort of view with most having an ocean view. Our...

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Helpful?
Thank easyrider11
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Mr. Bill: Thank you for taking the time to share your satisfaction with our growth and improvement over the past four years. We are delighted to have your excellent marks and it will bring us great pleasure to share your generous praise with our many colleagues that have an unwavering desire to deliver the excellence you experienced. Thank you...

Ray, Michigan
Reviewed 1 March 2016

We are in the Villa Preferred Access Club. We upgraded our plan at Villa del Palmar. Carmen Elena Oproiu greeted us first. She was beautiful, gracious and respectful to our needs. Joe Riviera then joined us. He is very knowledgeable, funny and great at explaining the club's plan. Both were very patient, as we had many questions. This is a...

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Thank Barbara C
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Ms. Barbara, We are delighted to be "su casa" and it will give us great pleasure to share your kind words and generous praise with Carmen Elena Oproiu and Joe Riviera and our many other talented colleagues that contributed to the excellence of your stay. It is so rewarding to know we delivered the excellence that you expected when...

Denver, Colorado
Reviewed 1 March 2016

Absolutely wonderful, beautiful, relaxing resort. Highly recommend. Staff was friendly and helpful. Great rooms, great food, great service! Ferry to Isla Mujeres is only steps away and a great excursion.

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Thank hattop1
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest: It is so rewarding to know we delivered the excellence that you expected when you chose us as your vacation destination. We are 100 percent committed to meeting or exceeding our guests expectations. We look forward to your next visit and are honored to be "su casa" in Cancun. Warm regards, Gabriela U. Galicia Communications Manager Villa...

Boston, Massachusetts
Reviewed 1 March 2016

We booked a two bed room suite for our family of 6, which was more than adequate. The hotel was very nice, clean, professional and spacious. The beds were decent but one the softer side. The washer and dryer in our room saved us when all our luggage got soaked by the airline. Service was very good- waiters were attentive...

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Thank FamilyReviewsBoston
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest: Your thorough review is much appreciated! We are delighted that your time with us was memorable. We tend to think that the respite we offer our guests is a true vacation from all of the noise and busyness of many everyday lives. As you pointed out there are not local places within in walking distance; however, activities...

Berthoud, Colorado
Reviewed 29 February 2016

Wow!! We left for Cancun not knowing what to expect. We had booked at another resort and the reservation had been messed up. We had to switch to the Villas Del Palmar four days before our flight. We had little time to check the resort out. This was the best surprise ever! The resort and staff were amazing! Our one...

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3Thank Aubrey B
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Ms Aubrey: We are delighted that another resorts mishap resulted in you enjoying an exceptional vacation with us. Thank you for your kind and generous review and for mentioning all of the many attributes that contributed to the excellence of your stay with us. We are thrilled we could be "the best surprise ever" and hope that you will...

Reviewed 29 February 2016 via mobile

Excellent stay. Beautiful resort. Nice beach, great food. Initially had a noise problem with the room, but the staff at the resort quickly changed rooms for us. Our favorite restaurant was STK - excellent food and service from our wait staff - Saul. If you want the best of the best at STK - you "Better Call Saul."

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Helpful?
Thank spoonbilllake
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest: We are pleased with your review and to know you enjoyed an excellent vacation with us. Thank you for the mention of the wonderful meals you enjoyed and for recognizing Saul for the service he provided. Your kind comments will be shared with Saul and the many wonderful other colleagues that contributed to the enjoyment of your...

Eagle, Colorado
Reviewed 29 February 2016

Thank you Villa Del Palmar for another great vacation! From check in to check out everyone was personable and friendly! We had 9 of us and stayed in 1 two bedroom suite and a one bedroom suite on the 7 floor. We had beautiful views as always! Villa Del Palmar never disappoints me no matter the location!

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1Thank Cathy D
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Ms. Cathy: Thank you for your excellent review and kind and gracious praise. We are delighted that all of your expectations were met or exceeded and you enjoyed a memorable stay with us. We are honored to be "su casa" in Cancun and look forward to your return. Warm regards from Villa del Palmar Cancun, Gabriela U. Galicia Communications...

Austin, Texas
Reviewed 29 February 2016

Fantastic room, great staff, very good food. Hammock on the balcony was lovely. Could use some more beds on the beach but there isn't a ton of room there to add more. On the beach the service from Benito was excellent. A little annoying to have to sign for every order but that's a consequence of not everyone being on...

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Thank Brownboy2
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest: We are delighted to know you enjoyed a wonderful vacation with us. Thank you very much for taking the time to recognize Benito and the service he provided. Your kind words will be passed on to him and our many other dedicated employees that contributed to the excellence of your stay. We have chosen not to include...

Reviewed 28 February 2016 via mobile

I stayed here with my husband, son and mother. The place is beautiful. We stayed in a one bedroom suite- 7th floor, ocean view. It was equipped with a full kitchen so we cooked when we wanted to. We got the breakfast plan (buffet style) but chose not to get the all inclusive... Why? Well not because of the money...

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3Thank Fj D
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest: Thank you for your review and for the recognition of our beautiful rooms, lovely beach, and the many things you enjoyed most during your stay with us. We are very proud of our many dedicated colleagues that work here. Thank you for your kind words and we will share them with them. We believe they are amazing...

Grand Junctiomn, United States
Reviewed 27 February 2016

The week we spent at Villa del Palmar, Cancun was the most refreshing and relaxing we ever had. Our one bedroom suite was elegant from the onyx chandelier to the marble tiled floors. There were five pools. We only tried three of them, but they were great. The hand tiled mosaics in the large central pool were beautiful and the...

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Thank Abdul Zaher B
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Mr. Abdul Zuhar: I am delighted to share your kind and generous praise with all of our teams and colleagues that contributed to the excellence of your vacation. The time you spent acknowledging all of the many ways your trip was outstanding is much appreciated. Our goal is to deliver excellence always and every aspect of your vacation is...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
This beachfront luxury resort is located in the pristine beaches of Playa Mujeres, about 25 minutes north hotel zone and 35 minutes from Cancun International Airport. The new Villa del Palmar Cancun offers a range of possibilities for fun and relaxation that will make your holiday truly unforgettable. The complex offers amazing 5-star service, extravagant amenities and plenty of activities to keep your adventurous side entertained. ... more   less 

Additional Information about Villa del Palmar Cancun Beach Resort & Spa

Address: Carr Punta Sam Km 5.2 | Manzana 9 Lote 3 SM 2, Zona Continental de Isla Mujeres, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: €71 - €628 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Villa del Palmar Cancun Beach Resort & Spa 4.5*
Number of rooms: 415
Reservation Options:
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Also Known As:
Villa Del Palmar Cancun Hotel Playa Mujeres
Hotel Style:
#3 Top resorts Hotel in Playa Mujeres
#4 Luxury Hotel in Playa Mujeres
#4 On the Beach Hotel in Playa Mujeres
#4 Spa Hotel in Playa Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Villa del Palmar Cancun Beach Resort & Spa staff and other travellers.
406 questions
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Paulina, Louisiana
over a year ago

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Questions? Get answers from Villa del Palmar Cancun Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“7th floor and above”
 of 5 bubbles 757sherazs, 22 Mar 2017 | Read review
“I was told that it is very nice.”
 of 5 bubbles vanceh253, 21 Mar 2017 | Read review
“Every room has an ocean view once you get past the third floor.”
 of 5 bubbles LynneCole55, 21 Mar 2017 | Read review
“this is a family resort so if you do not have children, you may want to request a room on the higher floors for a great view and privacy.”
 of 5 bubbles DBean101, 20 Mar 2017 | Read review
“Get a 1 bdrm suite if you can afford it. Higher up rooms are nicer(view of ocean)”
 of 5 bubbles Toddcan, 20 Mar 2017 | Read review
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