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wow - this is how vacations should be.
the staff - amazingly helpful and pleasant (much more so that other resorts)
the food - actually quite good and reasonably priced (lunch and dinner)
location - the ocean is calm and clean - no seaweed to...More
The trip started off fine. Food is decent but pretty expensive. Service was okay during the day, but if you had an issue, it was impossible to get in touch with anyone. Reception put me on hold constantly and I had to walk down to...More
This is a new resort in the "new Cancun" area, closer to downtown, but off the beaten path. A beautiful resort, brand new, and expanding. Great views, and accommodations. This is a timeshare, so if you like, you can do a presentation, and is also...More
Management and construction get 1 Star. Even their replies on this board is skewed. When a member has a complaint management immediately takes action by reaching out. When a non-member has a complaint they thank them for their input so they can do better for...More
Despite a few issues with our actual room, we had an amazing stay at Villa del Palmar. The service around the resort was wonderful. Every staff member that we encountered throughout our stay greeted us with a warm smile--the staff really made our vacation great....More
Response from KimSt_Lazare | Reviewed this property |
If you are worried ask to be put in a room central or on the north side or phase one, you will be far enough. they don't work all night and when on the beach the waves and wind sounds it out. We were there at Christmas and... More
If you are worried ask to be put in a room central or on the north side or phase one, you will be far enough. they don't work all night and when on the beach the waves and wind sounds it out. We were there at Christmas and it didn't bother us and we are lucky enough to be at the VIP pool which is right in front of the construction. We don't let thinks like that bother us though. Hope that helps. We are also thinking of going back next month (April) Have fun