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Servigroup La Zenia

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Traveller (498)
Room & Suite (185)
Pool & Beach (113)
Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“sea view”(70 reviews)
“la zenia”(149 reviews)
“half board”(43 reviews)
View all reviews
What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
Poolside Bar
Fitness centre
Concierge
Pets Allowed
Spa
Conference Facilities
4 Star Hotel
This property is 1 minute's walk from the beach. Set within 20 m of 2 beaches, La Zenia Hotel (4 stars superior) offers a tennis court, a wellness centre and an outdoor pool with sea views. Rooms include a private balcony with full or side sea views. Hotel Servigroup La Zenia has a sun...
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Location and contact
Urbanizacion La Zenia, 03189 Playa Flamenca, Orihuela, Spain
18.4 km to San Javier Airport
18 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (1,221)
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682 results
Traveller rating
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261
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LanguageEnglish
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314
261
78
13
16
Show reviews that mention
All reviewssea viewla zeniahalf boardexcellent hotelplenty of choiceshort breakbreakfast and dinnerbuffet styleindoor pooldining roomline dancingevening entertainmentroom was largerestaurant stafflovely roomreception staffwellness centre
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11 - 15 of 682 reviews
Reviewed 25 April 2018 via mobile

I was looking for an alternative Mother’s Day gift and came across this spa that’s based within the La Zenia hotel. We booked in for the package containing a massage, facial and use of the leisure facilities and were very impressed with the value and...More

Thank Mhairi M
Reviewed 20 April 2018

Review collected in partnership with Jet2holidays
Reviewed 17 April 2018

A very nice, clean, well looked after hotel. Nothing over the top. The rooms are spacious. No tea and coffee available in the room and a 4 Euro charge for room service if required. Shower had no water pressure and temperature temperamental at times. No...More

1  Thank MargeMargeMarge
Response from Hoteles Servigr... H, Customer Service at Servigroup La ZeniaResponded 30 April 2018

Dear MargeMargeMarge, Firstly, we would like to thank you for sharing your opinions with us and for your nice comments about our rooms. Regarding your comments about the air-conditioning in your room, we would like to inform you that we have a central air conditioning...More

Reviewed 15 April 2018 via mobile

There are some strange reviews on here? I found the staff of La Zenia to be ultra courteous, friendly and professional !! Particularly Susan, Pilar and Beatrix, Gustavo, Iyana & Ana. The Manager Manuel Ventura was extremely professional and can clearly choose great staff and...More

Thank Nigel S
Reviewed 12 April 2018 via mobile

Always thought this hotel looked nice. Stayed in villas most of the time but little break away so treated ourselves. Well it’s tired in desperate need of modernisation. Curtains have holes in it. And no you don’t always get sea views and when ask for...More

1  Thank Suz5j
Response from Hoteles Servigr... H, Customer Service at Servigroup La ZeniaResponded 30 April 2018

Dear Suz5j, Thank you for publishing your comment on Tripadvisor. We are sorry to read that your stay in our hotel did not meet with your expectations. With reference to the blankets, we would like to inform you that they are always changed from the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$124 - US$320 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$124 - US$320 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (498)
Room & Suite (185)
Pool & Beach (113)
Dining (58)
Amenities (28)
Family and Play Areas (6)
Business Centre & Event Rooms (3)
Questions & Answers
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ValStinton
30 May 2018|
AnswerShow all 2 answers
Response from John S | Reviewed this property |
Yes. Good breakfast too.
0
Votes
June B
12 May 2018|
AnswerShow all 3 answers
Response from templegater | Reviewed this property |
Think so, saw lots of dogs in there.
1
Vote
pablofantastico007
This dump of a hotel should consider itself lucky if it achieved a 1 star rating. Food always cold Old food customers don't eat put back on buffet Tongs to pick food up dropped on floor and just put back in tray Children allowed to walk on buffet stations and play and nobody says a word Rooms with sea view may have nice view but don't be surprised at the nightly cockroaches that have a scatter. Plus the lady whom cleans room will give you 0 to 1 new towel depending how she feels and not sure if they know normal people use toilet paper so when it runs out it would be nice if the put a new one in. Shower and tap water often brown unless you want cold water. Evening entertainment haha hmmmm no. A old lady and man who when he goes for a bathroom break the keyboard keeps playing, same thing 7 days a week also. Whoever is the manager at this hotel is a joke. Simple get a new management team and spend some money on this disgusting excuse for a hotel. Your manager needs to go and servigroup needs to employ somebody who works in hospitality with experience in a reputable hotel and can sort it out. My advice to anybody STAY AT DNA MONSE much 
14 March 2018|
Answer
Response from Spud M | Reviewed this property |
I stayed in this hotel a few times. We had a lovely room with lovely sea view. The hotel is right on the beach, no complaints, only the dining room very noisy, crashing Delph, cutlery rattling, etc., try and cut out... More
0
Votes
Room Tips
"Ask for a high level if you would like a room with an ocean view"
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"Higher floors offer better views"
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"Sea view is a must"
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"Make sure you ask for a sea view room some websites say rhey are all sea view but there are rooms facing the..."
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