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The Pavilions Phuket

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The Pavilions Phuket
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616 Reviews from our TripAdvisor Community

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Showing 491: English reviews
Greater Adelaide, Australia
Reviewed 2 weeks ago

We recently stayed at The Pavillions for a week for our honeymoon. The hotel itself is stunning, it is like it is set in its very own rainforest. We stayed in a pool view villa and it was beautiful with an equally stunning view. There are some small signs of wear & tear, especially around the edges of the pool,...

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Helpful?
Thank speara
JeanPhilippeJacopin, General Manager at The Pavilions Phuket, responded to this review

Dear spears, I would like to first thank you for choosing The Pavilions Phuket for such an important event as your Honeymoon, and once again, I would like to congratulate you on your recent wedding and renew my wishes for a long and happy marriage. I am pleased that overall your stay was enjoyable despite some shortfalls that we have...

Moscow, Russia
Reviewed 2 weeks ago

Very pleasantly surprised, the discovery of an excellent accommodation in Phuket! We will recommend your hotel to friends and acquaintances. Silence and unobtrusiveness, excellent design and furnishing! Thanks to those who organized and supported it! See you!

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Thank 306oxanab
JeanPhilippeJacopin, General Manager at The Pavilions Phuket, responded to this review

Dear 306oxanab, I would like to thank you for choosing The Pavilions Phuket for your stay on our beautiful tropical island, and I am delighted that your experience with us met all your expectations and more. I will pass your compliments to the entire Team including the interior designers who will be very happy to know that their customer service...

Seoul, South Korea
Reviewed 2 weeks ago

Reservation dept & all staff was very kindly and caring. Before I went, all the things I asked for the reservation department had been arranged for me. service, room conditions, cleanliness, everything is good. If you want very privite time, Pavilions is the answer. !! Thai food is very woderful (ex, Thai rice soup, Thai noodle soup ...) in plantaion...

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1Thank cwlee97
JeanPhilippeJacopin, General Manager at The Pavilions Phuket, responded to this review

Dear cwlee97, I would like first to thank you for choosing The Pavilions Phuket for your stay on this beautiful tropical island. Also, I am delighted that your experience met your expectations from start to finish. I will pass your kind compliments to the entire Team and in particular to Khun Chiejai Chaisiri. It is always so motivating for them...

Carlisle, United Kingdom
Reviewed 3 weeks ago via mobile

From pick up to drop off faultless .quick check in taken to our suite which was beautiful over looking the pool & firefly where breakfast was served which was fantastic plenty of choice & good quality .360 bar had amazing views watching the sunset all staff without exception we very helpful .the manager JP,was very welcoming.

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1Thank Anne48_12
JeanPhilippeJacopin, General Manager at The Pavilions Phuket, responded to this review

Dear Anne48_12, I would like to thank you for choosing the Pavilions Phuket for your holidays in Thailand and am delighted to know that you had such a wonderful time with us. Your kind comments have been passed to the entire Team. We are all very pleased that our wholehearted passion for hospitality was so warmly felt and appreciated. I...

Bangkok, Thailand
Reviewed 19 March 2017

Read the reviews - they are mainly true. Fantastic location, we stayed in a an Ocean Pool Villa - spectacularly good, clean, modern and roomy. All of the staff are pleasant and very helpful. Plantation restaurant serves the best food, 360 degree bar good for sunset viewing but transport to and from by buggy a little slow and frustrating, Firefly...

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2Thank Moxy103
JeanPhilippeJacopin, General Manager at The Pavilions Phuket, responded to this review

Dear Moxy103, I am glad that overall you had a good experience at The Pavilions Phuket, and would like to thank you for taking the time to send us your feedback. Your constructive comments have been taken on board and will do our utmost to find the best solution possible to improve the quality of our service. Kind regards, Jean-Philippe...

Beijing
Reviewed 12 March 2017 via mobile

I spent 3 days recharging my batteries in the peaceful resort. The villas are stunning, private pool, private massage room, fully equipped if you want to cook on your own or just get room service. Go to 360 degrees bar for very tasty cocktails and an awesome sea view sunset. the food was very good and the team did everything...

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1Thank Bondom
JeanPhilippeJacopin, General Manager at The Pavilions Phuket, responded to this review

Dear Bondom, I am delighted that you had such a great time and were able to recharge your batteries with us. I would like to thank you for choosing The Pavilions Phuket for your stay in Phuket. Your kind comments have been shared with the entire Team who were thrilled to know that their efforts in providing the best experience...

Reviewed 3 March 2017 via mobile

Me and my wife visited in February for our honeymoon, it is recommended to visit Phuket from November to February when the weather is perfect. We stayed in the Private Pool/Spa Villa and upon arrival we were greeted with friendly staff and whisked off to our villa within 10mins or so. The villa was amazing with breathtaking views especially when...

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Thank Syed A
JeanPhilippeJacopin, General Manager at The Pavilions Phuket, responded to this review

Dear Syed A, I would like to first congratulate you again on your recent wedding, and thank you choosing The Pavilions Phuket for your Honeymoon. I am delighted to know that you had such a wonderful time and that we could make it special and unique for you. Also, I would like to thank you for taking the time of...

Manchester, United Kingdom
Reviewed 1 March 2017 via mobile

Absolutely love this hotel stayed a week and nearly cried when we left. Stayed in a spa room with our own private pool pictures do not do it justice. 360 bar does great tapas and cocktails and we where given a free one on our last night. The main hotel pool is great and so quiet we went most days...

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Helpful?
Thank stanleycromo
JeanPhilippeJacopin, General Manager at The Pavilions Phuket, responded to this review

Dear stanleycromo, I would like to thank you for choosing The Pavilions Phuket for your stay on our beautiful tropical island, and am delighted to know that you had such a great time while staying with us. Also, I would like to thank you for taking the time to sending us your feedback that has been shared with the entire...

Kirkwall, Orkney, Scotland
Reviewed 27 February 2017

We have just returned from 10 wonderful days staying at The Pavillions, Phuket. We were staying in the Pavilion Suites, and all I can say is that we had the most wonderful time, staying in a beautiful resort, with fantastic food and amazing staff. I had seen all the pictures on their website and the agent we booked through, but...

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3Thank Orcadian1968
JeanPhilippeJacopin, General Manager at The Pavilions Phuket, responded to this review

Dear Orcadian1968, First, I would like to thank you for choosing The Pavilions Phuket for your stay on our beautiful tropical island, and am delighted to know that you had such a great time while staying with us. Also, I would like to thank you for taking the time to sending us your feedback that has been shared with the...

Reviewed 26 February 2017 via mobile

5 star facilities sadly spoilt by 3 star service. A real shame as this hotel really could be special but unfortunately, there appears to be little or no management presence and my sense is that they consider a friendly smile to represent quality service. Other than breakfast food quality is very poor in all restaurants - avoid the 360 bar...

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Thank andy h
JeanPhilippeJacopin, General Manager at The Pavilions Phuket, responded to this review

Dear andy h, I would like to start by thanking you for choosing The Pavilions Phuket for your stay on this beautiful tropical island. I am very grateful that you took the time to share your feedback with us, and truly feel sorry that our service fell short of your expectations. While our management Team is usually very visible and...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Perched high above Layan Beach, The Pavilions Phuket is a resort as spacious as it is private and peaceful. Decidedly adult, each private villa is a haven of tranquility. Whether you're celebrating a special occasion or looking to relax and reconnect, The Pavilions is your perfect intimate escape. ... more   less 

Additional Information about The Pavilions Phuket

Address: 31/1 Moo 6 | Cherngtalay, Choeng Thale, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: €118 - €490 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Pavilions Phuket 5*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Ctrip TA, Agoda, Hotels.com, Priceline, Cheap Tickets, Jetsetter, TripOnline SA and getaroom.com so you can book your The Pavilions Phuket reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Pavilions Phuket Hotel Thalang
Phuket Pavilions Hotel Cherngtalay
Phuket Pavilions Cherngtalay
The Pavilions Phuket Choeng Thale
Hotel Style:
#1 Romantic Hotel in Choeng Thale
#2 Spa Hotel in Choeng Thale
#3 Luxury Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from The Pavilions Phuket staff and other travellers.
35 questions
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Questions? Get answers from The Pavilions Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool side villas are excellent”
Moxy103, 18 Mar 2017 | Read review
“We had suite 222 which was right beside the pool and Firefly.”
  • suite
  • breakfast bar /kitchen area
  • glass doors leading into the bathroom
  • wall art
  • main bathroom
  • bathroom
  • suite
  • one of the TV's with the sound system - sub woofer on the floor!
Orcadian1968, 27 Feb 2017 | Read review
“We had villa 20, right near the 360 bar. If you want to be within a short walk of it you should get either room 14, 16, 18, or 20.”
  • Sunset view our private pool in the ocean view suite (room 20).
  • Ocean view villa (room 20). This is the bedroom at sunset.
  • Twilight view our private pool in the ocean view suite (room 20).
  • Sunset view our private pool in the ocean view suite (room 20).
joeldanto, 19 Feb 2017 | Read review
“Ocean View Pool Villa is ideal if you want to swim.”
ParkIsland448, 31 Jan 2017 | Read review
“Private pool is a must!”
mikej119, 19 Jan 2017 | Read review
5 of 5