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Outrigger Laguna Phuket Beach Resort

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Outrigger Laguna Phuket Beach Resort
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1,070 Reviews from our TripAdvisor Community

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Showing 753: English reviews
New York
Reviewed 4 days ago NEW

This is a truly lovely hotel set along a lovely spot on the beach. The staff is helpful and friendly, the decor is luxurious, yet still inviting and not stuffy. I have stayed at this hotel for four years in a row (attended the same local annual sporting competition) and have alway appreciated the extra amenities afforded to the club...

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Helpful?
Thank RLCNYBJ
London, United Kingdom
Reviewed 6 days ago NEWvia mobile

We have visited this hotel 3 times in the last week to have our dinner. We tried the lobby bar once & enjoyed our meal. The service was superb! To add to this the music from the Philippine duet, was lively, entertaining & foot tapping. On our other 2 visits we ate at the Middle Eastern restaurant for which we...

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Thank Peter M
Reviewed 1 week ago via mobile

I just had a fantastic holiday with my family in this hotel. Because my father has a right hemiplegia, the great team gave us a lot of extra help, especially Ms Dao who works in the canteen warmed our hearts with her beautiful smile and friendly service. My family are very satisfied with everything we got there and we will...

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Helpful?
Thank Jane X
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for the glowing review and for your time in sharing your personal experiences via this forum. We, management and staff, have worked hard to develop and instill the correct culture based on our Outrigger Values within the resort. We use negative feedback as a management tool to reflect, address and remedy as part of our ongoing efforts to...

Lima, Peru
Reviewed 1 week ago via mobile

Overall, it was an amazing experience! Pros: - The staff was very friendly and helpful, but communication (English) was sometimes a problem. - The pool area was only a few steps from the beach, it was easy to switch back and forth and enjoy both. - You were given a towel and sandals you could use during your stay and...

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1Thank Brunella B
New York
Reviewed 2 weeks ago via mobile

We have read some of the previous reviews on this hotel and honestly are surprised that it wasn't given 5 stars across the board. The location is great -- right on the beach with amazing sunset views. The property is well maintained and they have great activities available for guests -- sailing lessons, sunset fire dancing shows, tennis lessons, and...

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4Thank mbalbick
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

The team and I would like to sincerely thank you for your time in writing and sharing your experiences whilst staying with us at Outrigger Laguna Phuket Beach Resort. We are delighted to read your glowing review of our Outrigger hosts. Thank you for highlighting your interaction with Ivan and Chef Roberto. It is an absolute pleasure to work with...

Singapore, Singapore
Reviewed 2 weeks ago

I adored the room here, it was a-m-a-z-I-n-g! The food was superb! The pool was fantastic! The slide was well....I do not know a word to describe the amazing Thing. The best part was the Elephant, it came out every day and said a hello. It was the best part of the holiday! Go there!

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2Thank freddiemgreen
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for choosing to spend your recent stay with us at Outrigger Laguna Phuket Beach Resort. It was an honour to read that your stay was "AMAZING" and we were able to surprise you and exceed your expectations. Outrigger Laguna Phuket Beach Resort's premier beachfront setting at Bangtao Bay is one of the most coveted addresses in the distinctive...

Woburn, Massachusetts
Reviewed 2 weeks ago via mobile

This is 3 stars motel - not a 5 stars resort. Most of things are very outdated and worn down (inside and outside). Decor (or lack of such) and grounds are pretty depressing. Beach front room (113) has dump, moist smell of the basement and bedsheets are dump and moist as well. Rag under the bed look like taped to...

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Helpful?
Thank 1_Oleg_Ko_
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you Oleg for taking the time to write and provide constructive feedback regarding your recent stay with us and for allowing us the opportunity to respond. It is greatly appreciated. It is disappointing to read that we have fallen short of your expectations with regards to the decor, ambiance and overall presentation of the resort and accommodation. Our ultimate...

Reviewed 3 weeks ago via mobile

We come here for family vacation during Laguna triathlon. Among all tourist and foreign athletes in the hotel, it seems like we are not in Thailand. However, Khun Wat makes us feel like home and takes good care of us.

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Thank Sasinan K
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for the positive 5 star review regarding your recent stay with us at Outrigger Laguna Phuket Beach Resort, the team and I sincerely appreciate it. We are thrilled to read that you choose to spend your family vacation with us during the Laguna Triathlon and were witness to our Outrigger hospitality. It is our mission to provide our...

United Kingdom
Reviewed 3 weeks ago via mobile

Not cool! Place is really outdated, not what I would have expected at all. Reservation email communication is not good at all, as they kept calling me a Mr. even after I communicated being a Ms. They did not honor their featured website special prices and over bid Agoda prices. Just headed down to the beach and there is loud...

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3Thank TravelBug2016-17
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for taking the time to write and provide valuable feedback regarding your unfortunate impressions upon arrival to our resort. Please accept my sincerest apologies regarding the miscommunication and subsequent confusion from our Reservation and Front Office departments. We normally pride ourselves on our level of service and am disappointed to read that on this occasion you did not...

Reviewed 3 weeks ago

We had a wonderful vacation at the Outrigger in Oct/Nov 2016, we stayed for 2 weeks and enjoyed it very much. The resort is not too big but has everything you can wish for when on a family vacation: located directly at the beautiful beach, clean swimming pool with waterslide and kidspool, a kids playarea with very friendly girls there,...

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Thank Nina N
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Your time in writing and sharing your personal experiences is welcomed and sincerely appreciated. It was our pleasure to host you and your family for two weeks in the Land of Smiles, Thailand. We are pleased to read that all aspects of your stay including the Club Seafront room, club privileges in Voyager 47 and the service delivery from our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located between a tropical lagoon and the sparkling waters of the Andaman Sea, the property features the finest in accommodation – all completely renovated with modern interiors subtly blended with contemporary Thai touches.The resort occupies a prime position on the famed Bangtao beach where white sand and calm, clear waters combine to create an idyllic tropical setting. The absolute beachfront location provides easy access to beach activities for families and couples alike.For guests seeking a more personalized experience, the resort now boasts a dedicated Club floor (the only such facility in the area). Club floor guests will enjoy a private breakfast venue, snacks and drinks throughout the day and themed cocktail events in the evening.All guests also enjoy access to the Banyan Tree and Angsana Day Spas, championship 18 hole golf course, wedding chapel, and signing privileges at over 30 restaurants and bars that form part of the Laguna Destination Resort. ... more   less 

Additional Information about Outrigger Laguna Phuket Beach Resort

Address: 323 Moo 2, Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Laguna Beach Resort)
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: €95 - €568 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Outrigger Laguna Phuket Beach Resort 5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Laguna Beach Hotel Thalang
Laguna Beach Thalang
Laguna Beach Phuket
Laguna Beach Resort Phuket
Outrigger Laguna Phuket Beach Resort Choeng Thale
Hotel Style:
#2 Family Hotel in Choeng Thale
#3 Top resorts Hotel in Choeng Thale
#3 Business Hotel in Choeng Thale
#4 On the Beach Hotel in Choeng Thale
#5 Romantic Hotel in Choeng Thale
#5 Spa Hotel in Choeng Thale
#6 Luxury Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from Outrigger Laguna Phuket Beach Resort staff and other travellers.
87 questions
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Questions? Get answers from Outrigger Laguna Phuket Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't waste your money on the club level rooms”
 of 5 bubbles RLCNYBJ, 5 Dec 2016 | Read review
“Seafront is phenomenal, Laguna rooms are also beautiful and more quiet if you prefer that.”
 of 5 bubbles 115ninan, 15 Nov 2016 | Read review
“Try and select a room facing the lagoon or even better the Andaman Sea”
 of 5 bubbles U2942FMmarkd, 14 Nov 2016 | Read review
“VIP bigger room”
 of 5 bubbles sebastianb144, 10 Nov 2016 | Read review
“Best views on South side.”
 of 5 bubbles 256ollie, 6 Nov 2016 | Read review
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