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Outrigger Laguna Phuket Beach Resort

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Outrigger Laguna Phuket Beach Resort
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1,200 Reviews from our TripAdvisor Community

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Showing 839: English reviews
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Bellevue, Washington, United States
Reviewed 2 days ago NEWvia mobile

We stayed in a room that opened on to the area leading to the beach. The grounds were nice, pool with slide was fun and breakfast was delicious. Minor downsides included relatively expensive food and drink (compared to other parts of Phuket) and hard beds. Overall I would recommend it and would stay there again.

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Helpful?
Thank Nancy S
Hong Kong
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We loved our stay at Outrigger for our family of 4. Some of the highlights... - very good food in the restaurants - clean and very spacious rooms - I'm a HUGE fan of hotels that try to minimize their impact on the environment and they try to do this (see pictures) - kind, friendly and responsive staff (clearly a...

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1Thank HKMatrix
About Hotel's Favourite Review
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

It was a pleasure to host you and your family on your vacation. The team and I were delighted to read you enjoyed the location, the facilities and our extensive activities program. We were honoured to have Ms Utah Lee, Nike Master Trainer from Hong Kong, host three classes including Mind and Body incorporating yoga, pilates and stretching, Nike Training...

Nantwich, United Kingdom
Reviewed 2 days ago NEW

This was out fourth time at this hotel, we liked it so much we decided to take the whole family this time and we all loved our stay in paradise. Having reviewed this place previously, this will be a short review. We were greeted with a cold towel and refreshing drink when we arrived, then taken to the Club room...

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Thank Darren H
London, United Kingdom
Reviewed 6 days ago NEW

My wife & I are very well travelled & we have just returned from The Outrigger Laguna Beach, after a 3 week 50th birthday celebration with friends & family. One of the main things that brings us back (apart from the beautiful hotel), year after year is nothing is too much trouble for the staff at this hotel. The location...

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2Thank pike2017
London
Reviewed 1 week ago

In one word I'd describe this hotel as "elegant". This is easily one of the best hotels I've stayed at. Great service, great beach, simple but beautiful decoration, pools with a slide. Everything for just about anyone. Id love to come back to Phuket just to stay here.

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Thank SA_UK_FamGuy
Reviewed 1 week ago

It started out badly and never improved. the airport pickup was a shambles which they blamed on the construction there,but were unaware that their own Laguna lounge had been shut down! The hotel facilities are fine, but clearly geared to mass tourism, where they skrimp on quality. No ice buckets in the room...and they sure dont refill the one you...

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Thank huge_jaws
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you to you and your wife for both taking the time to write and provide constructive feedback with regards to your recent stay with us. Your feedback is welcomed and appreciated. We certainly are disappointed to read that we failed to meet your expectations on what you both believe 5 star service to be, based on your personal requirements...

bangkok
Reviewed 1 week ago via mobile

Not a cheap resort. Prices similar to other 5 star places...To be expected. BUT this is a fake 5 star! Nice property but poor design features..For example no desk in the room.instead an indoor sort of pillowed sala taking up several square meters which is useless unless that's where the hoards of certain tourists park their kids. Then there is...

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Thank travelalotBangkok
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you to you and your husband for both taking the time to write and provide constructive feedback with regards to your recent stay with us. Your feedback is welcomed and appreciated. We certainly are disappointed to read that we failed to meet your expectations on what you both believe 5 star service to be, based on your personal requirements...

Wien
Reviewed 1 week ago

We booked through GHA and due to my status where upgraded to a nice room with Sea view. Rooms are spacious for a couple and 1-2 children. Our daughther is 4,5 years old and really enjoyed the kids club, nice beach & pool area including the waterslide. Food is excellent and half board is very good value although wine at...

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Thank andreastomek
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for taking the time to write and review your recent stay with us at Outrigger Laguna Phuket Beach Resort via this forum. I was delighted to read that you enjoyed your stay and would like to sincerely thank you for the positive feedback especially in relation to the service delivery received from our team. I look forward to...

Melbourne, Victoria, Australia
Reviewed 2 weeks ago

My partner & I stayed at this resort for a week and we loved every minute! Upon arrival we were welcomed with a cool towel, flower bracelet and a welcome drink, it's the little details like these that make this hotel luxurious. The rooms are cleaned daily as well as a turn down service with free water supplied and other...

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Thank Laura S
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for choosing to stay with us at Outrigger Laguna Phuket Beach Resort and for taking the time to write and provide valuable feedback, it is sincerely appreciated. The team and I are thrilled that you enjoyed all aspects of your stay and that we will have the opportunity to welcome you back again in the near future. Thank...

Reviewed 2 weeks ago via mobile

The staff who work here are so committted and ever so friendly. The kids club is great for the children it is secure, plenty to do and good activities for the kids to engage in. Food is excellent here and if you can opt for the club room to have access to the voyage club lounge. The beach is very...

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Thank Suki K
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you Suki for choosing to spend your recent family holiday with us at the Outrigger Laguna Phuket Beach Resort and for taking the time to write a review worthy of five stars. We were delighted to read that your children had a fantastic time in our kids club, Koh Kids. A schedule of fun activities are on offer for...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located between a tropical lagoon and the sparkling waters of the Andaman Sea, the property features the finest in accommodation – all completely renovated with modern interiors subtly blended with contemporary Thai touches.The resort occupies a prime position on the famed Bangtao beach where white sand and calm, clear waters combine to create an idyllic tropical setting. The absolute beachfront location provides easy access to beach activities for families and couples alike.For guests seeking a more personalized experience, the resort now boasts a dedicated Club floor (the only such facility in the area). Club floor guests will enjoy a private breakfast venue, snacks and drinks throughout the day and themed cocktail events in the evening.All guests also enjoy access to the Banyan Tree and Angsana Day Spas, championship 18 hole golf course, wedding chapel, and signing privileges at over 30 restaurants and bars that form part of the Laguna Destination Resort. ... more   less 

Additional Information about Outrigger Laguna Phuket Beach Resort

Address: 323 Moo 2, Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Laguna Beach Resort)
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: €106 - €451 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Outrigger Laguna Phuket Beach Resort 5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Laguna Beach Hotel Thalang
Laguna Beach Thalang
Laguna Beach Phuket
Laguna Beach Resort Phuket
Outrigger Laguna Phuket Beach Resort Choeng Thale
Hotel Style:
#2 Family Hotel in Choeng Thale
#3 Top resorts Hotel in Choeng Thale
#3 Business Hotel in Choeng Thale
#4 On the Beach Hotel in Choeng Thale
#5 Spa Hotel in Choeng Thale
#5 Romantic Hotel in Choeng Thale
#6 Luxury Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from Outrigger Laguna Phuket Beach Resort staff and other travellers.
109 questions
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Questions? Get answers from Outrigger Laguna Phuket Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to a Club Room”
DarrenH104, 23 Apr 2017 | Read review
“sea view room”
pike2017, 19 Apr 2017 | Read review
“Sea View rooms”
andreastomek, 12 Apr 2017 | Read review
“Seafront rooms are fantastic!”
marcoc790, 18 Mar 2017 | Read review
“Watch out for some older kids who weren't really supposed to be in the toddler pool and the parents who didn't care and were ignorant.”
hangtough, 16 Mar 2017 | Read review
5 of 5