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Novotel Phuket Surin Beach Resort.

getaroom.comUS$53*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$70*
US$53*
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Novotel Phuket Surin Beach Resort.
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1,149 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Phuket Surin Beach Resort.
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Gold Coast, Australia
Reviewed 29 February 2016 via mobile

I loved this resort. Great room,friendly staff and excellent location. Great beach across the road. Handy transport into Patong for some exciting nightlife. If you want a relaxing holiday grab yourself a good book and pull up a sun lounge at the pool. Just relax.

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Helpful?
Thank Bombersuzi12
Andreas K, General Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear Bombersuzi12 Warm Greetings from Phuket to the Gold Coast Great to hear that you had such a relaxing holiday and thanks for sharing your recent stay experience with the online community. Your advise sounds perfect, relax, grab a good book and chill on the pool. I gladly share your comments with my Team that you loved the resort, excellent...

Doha, Qatar
Reviewed 29 February 2016

Stayed here last year and we hope to return again next year. Great place to relax and step off the planet for a while. staff are friendly, service is efficient location is great. The sunset at Surin beach is spectacular. Note if you want a Pattong style experience I would recommend you stay elsewhere

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Andrew W
Andreas K, General Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear Andrew Warm Greetings from Phuket to Doha Thank you for being a loyal guest and thanks for choosing us again for your family holidays. Fantastic to hear that you and your family had another great stay and are already thinking about the next one. I gladly share with my Team your nice comments and you are very correct, Surin...

Launceston, Australia
Reviewed 26 February 2016

The staff are nice and the resort is close to surin beach and calm. It is popular with Chinese tour groups which can be interesting at breakfast! They have nice deals for food offering discounts daily in bar. Special mention to Oil and Nui who work at bar...very nice people. As a diamond member hilton we got an upgrade. Rooms...

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Helpful?
Thank olli7250
Andreas K, General Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear olli7250 Warm Greetings from Phuket to Australia Thank you for sharing your recent experience with your fellow travelers here on Tripadvisor and it is great to hear your recommendation and that you had a good stay with us. Phuket surely is an international destination and I would assume that you stayed with us over Chinese New Year in February,...

Hong Kong, Hong Kong
Reviewed 26 February 2016

There was nothing wrong with this hotel. The staff were pleasant and did their job. My problem is that I don't like this kind of could-be-any-where resort hotel I had also thought I would be nearer the airport and should have checked this out as the journey was quite long by the standards of Phuket, so the location, apart from...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Hugh Randal H
Andreas K, General Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear Hugh Warm Greetings from Phuket to Hong Kong Thank you for your feedback here on Tripadvisor and it is good to hear that you had pleasant stay with us. I am not certain if you travelled with kids, as they normally do enjoy our facilities and location the most. With normal traffic you can reach us in about 25...

Reviewed 26 February 2016 via mobile

We stayed 2 nights there , well from advantages - location ,I love only surin beach and laem sing so for me this hotel have perfect location and more close to airport They have problems with WiFi in the 2 floor in my room it was not working ( , hotel not bad , i was in hilton arcadia in...

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Helpful?
Thank Kara M
Andreas K, General Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear Kara Warm Greetings from Phuket Thank you ever so much for taking your time to post a review of your recent stay with us here on Tripadvisor. It is great to hear that you love Surin and neighboring Laem Sing Beach, they are truly 2 pearls on the Island. I am sorry that you run into some inconveniences for...

Kunming, China
Reviewed 23 February 2016

Our family loves the Double Tree at Surin Phuket. This was our third stay. We were upgraded to the King Pool access suite with the adjoining room. We were given complimentary breakfast for 5 people (not just 4) and Happy Hour drinks. Also the free wifi has Hilton Diamond members is very nice. On this particular stay, we arrived early...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 68eggs
Andreas K, General Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear 68eggs Warm Greetings from Phuket to the Spring City Thank you ever so much for your glowing feedback here on Tripadvisor and thank you for being our loyal guest. It is fantastic to hear that you had such a great time again with your family in our Resort. I most certainly will share your warm words with my Team...

челябинск, Russia
Reviewed 23 February 2016
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Review collected in partnership with DoubleTree by Hilton
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1Thank Ivan M
Andreas K, General Manager at Novotel Phuket Surin Beach Resort., responded to this review
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London, United Kingdom
Reviewed 18 February 2016 via mobile

We checked in and had the dampest room ever and we're, after a bit of convincing that you can't hide the damp smell with a burner, upgraded to a terraced room. Better but the terraced rooms only have one sunbed even though you are two ppl in it. This hotel is old old old. Everything is dark, there is only...

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Helpful?
Thank CBH82
Andreas K, General Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear CBH82 Warm Greetings from Phuket I am very surprised to read your review in this forum as certain aspects do not reflect the actual property. We most definitely have more than one pool (2) and one restaurant, namely our Asia Alive for Thai Cuisine, Champions Sports Bar for American cuisine and Boardwalk for snacks, finger food and other light...

Buenos Aires, Argentina
Reviewed 18 February 2016 via mobile
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Helpful?
Thank LAURA O
Andreas K, General Manager at Novotel Phuket Surin Beach Resort., responded to this review
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Reviewed 12 February 2016
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Thank Igou
Andreas K, General Manager at Novotel Phuket Surin Beach Resort., responded to this review
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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Just steps from the crystal waters and white sands of Surin Beach, the Novotel Phuket Surin Beach Resort offers the perfect retreat. Contemporary comfort, a warm welcome and a cool welcome drink on arrival helps make your stay stress-free. Located just 30 minutes drive from Phuket International Airport and 25 minutes from the nightlife and shopping of Patong, you can really make the most of your time in one of Thailand's premier beach resorts. Stay connected from your deluxe room or suite at this resort-style hotel in Phuket thanks to high-speed internet access. Relax in front of the flat-screen TV as you watch a movie, or unwind on your private balcony or terrace. The white sands of Surin Beach are just a short stroll away as is the popular Catch Beach Club. ... more   less 

Additional Information about Novotel Phuket Surin Beach Resort.

Address: 106/27 Moo 3 | Surin Beach, Choeng Thale, Phuket 83110, Thailand (Formerly DoubleTree Resort by Hilton, Phuket-Surin Beach)
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: €45 - €157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Phuket Surin Beach Resort. 4*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotwire, Hotels.com, Expedia, Travelocity, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Novotel Phuket Surin Beach Resort. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Phuket At Surin Beach Hotel 1234587
Courtyard Hotel Cherngtalay
Phuket Courtyard
Courtyard Surin Beach
Novotel Phuket Surin Beach Resort. Choeng Thale
Hotel Style:
#11 Spa Hotel in Choeng Thale
#13 On the Beach Hotel in Choeng Thale
#14 Romantic Hotel in Choeng Thale
#15 Family Hotel in Choeng Thale
#16 Luxury Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Phuket Surin Beach Resort. staff and other travellers.
54 questions
Ask a question
Kuala Lumpur, Malaysia
Fraser R ภูเก็ต Property representative
Helpful answer
1
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Not as helpful

Dear M-Brainers,

Here is schedule for our shuttle service to Patong (Hardrock Cafe)

11:00 From hotel to Patong

16:00 From Patong to hotel

5 months ago
Kuala Lumpur, Malaysia
Anthony T Reviewed this property
Helpful answer
1
Vote
Not as helpful

Sorry for the late reply. There weren't much stalls along the beach when I was there. From memory there were small coconut juice stalls and a BBQ stall. However there are cafes and restaurants that are within walking distance from the resort. Hope this helps :)

5 months ago
Perm, Russia
Stefano C Phuket Property representative
Helpful answer
1
Vote
Not as helpful

Добрый день! Да, в нашем отеле предусмотрен депозит - 5000 бат на номер. Вы можете использовать его при оплате еды и напитков на территории отеля, посещения спа-салона и другие услуги, кроме того, мы можем вернуть ваш депозит за один день до выселения из гостиницы. Будем рады Вас видеть!

over a year ago
Kuala Lumpur, Malaysia
Fraser R ภูเก็ต Property representative
Helpful answer
1
Vote
Not as helpful

Hi M-Brainers,

Its free of charge

5 months ago
Hornsby, Australia
Worawit N Property representative
Helpful answer
1
Vote
Not as helpful

Hi Moomin678,

Our Kids Club opens daily from 10:00 – 18:00

Available for children age of 4 – 14 years old

Children below 4 years old require parental supervision.

27 days ago

See all questions (54)

Questions? Get answers from Novotel Phuket Surin Beach Resort. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good and the pool may be a little noisy but, not too bad for rooms close to the pool”
travellingmax86, 23 Apr 2017 | Read review
“Stay somewhere else”
Brilyn2132, 21 Apr 2017 | Read review
“Big room comfortable and very clean”
ppchung, 19 Apr 2017 | Read review
“Avoid building 1, garden level because of the foul smell”
  • King + roller bed
  • Hot water pressure (or absence of pressure)
  • Big fridge !
gamera06400, 16 Apr 2017 | Read review
“Family Rooms are excellent”
CraigandSculli, 11 Apr 2017 | Read review
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