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Novotel Phuket Surin Beach Resort.

Booking.comUS$71*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Novotel Phuket Surin Beach Resort.
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1,165 Reviews from our TripAdvisor Community

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Showing 869: English reviews
Start your review of Novotel Phuket Surin Beach Resort.
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Sydney, Australia
Reviewed 4 days ago NEW

We stay regularly in Resorts in Asia, and this has certainly been one of the best experiences we have had. Firstly we would like to thank the Manager Nadia for her amazing and professional customer service (If NOVOTEL Management are reading this she most certainly deserves a raise or Promotion) she is a true asset and made our stay perfect....

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Helpful?
Thank SteveMarsh23
Reviewed 1 week ago NEWvia mobile

I have just spent 7 days at the Novotel Surin Beach ... I feel this is definitely marketed to young families and therefore did not make me feel this is a place I could return to... As an older couple spending time there with friends.. the constant noise and screaming... and overtaking of the pool.. left nowhere to escape .......

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Helpful?
Thank Jennifer T
Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

The hotel really gives a superb services and you will be greeted with smile everytime. I really loves it when they take notes of every details starting from the email prior to arrive. Definitely a kids friendly hotel. Happy kids - happy parents. The food price in the resort itself is reasonable. The downside is the only path to kids...

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Helpful?
Thank xinney
Alstonville
Reviewed 2 weeks ago

We stayed at this hotel for 2 nights and I'm glad it was not more. The hotel foyer is quite impressive but after that it goes downhill a bit. We were booked in a standard room but upgraded to a garden view room. It was a really long walk to get to the room and the garden view a bit...

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Helpful?
Thank Bev S
Brisbane, Australia
Reviewed 2 weeks ago

Ten days scoopon deal at Novotel Surin beach resort at the end of April The resort was great , the deal was unbelievably good value . The only reason I don't think I'll go back is because the children completely take over the place . It's Wet and Wild all day everyday , great for kids and their parents but...

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Helpful?
Thank catherine w
Melbourne, Australia
Reviewed 3 weeks ago

We had a great and relaxing stay at this hotel. Buffet breakfast is delicious with so many options. Room service is a little pricey compared to local restaurants, but is 24/7. Many local, cheap, great restaurants around. Worth a walk to the beach to try the local kiosk restaurants. Beach is only a 5 minute walk awak. Pool is lovely...

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Helpful?
Thank Bo-W22
Brisbane, Queensland, Australia
Reviewed 3 weeks ago

We've been to Phuket a number of times now and this is the best hotel we have stayed in so far. We've stayed at Kamala Beach, Kata Beach and Karon. The hotel is well set out and the facilities are great. Gym, Pool, Food, Waterslides for the kids, Kids Club. We had a larger ground floor room which was still...

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Helpful?
2Thank Matt W
Pattaya, Thailand
Reviewed 3 weeks ago

This hotel is overrun with screaming kids. The pool is shallow and lying beside it is not in the least relaxing due to all the kids screaming and running around. The room, whilst clean, was very shabby. In desperate need of a make-over. I did notice that they are renovating some of the rooms in one of the other buildings...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Chris D
Fraser R, General Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear Chris, Thanks for your review. Regarding the atmosphere in the hotel, during the high season, there Is a crowd of guests coming with their family. We are sorry for this matter. Also, for the room, we are in the process of renovation as you know. It will be better soon. We hope that you will give us a chance...

Bristol, United Kingdom
Reviewed 3 weeks ago

Stayed here for one night in Phuket before flying to Bangkok. Hotel is opposite Surin beach and theres a few shops and restaurants just outside the hotel. Its about 30 minutes from the airportand will cost between 600-700 Bht to get there. Rooms are really good, tvs, fridge, kettles etc. Resort has everything you need, pool, bars, gym restaurants, shops....

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Helpful?
Thank Philsgonemissing
Fraser R, General Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear Philsgonemissing, Thanks for your review. It is great to know that our hotel could make you satisfied. We recommend you to stay in the long period for getting more fantastic experience. We will look forward to welcoming you again. Feel free to contact me for your next trip at fraser.ross@accor.com<mailto:fraser.ross@accor.com Tropical regards, Fraser Fraser Ross General Manager

california
Reviewed 3 weeks ago

Our family of four had a wonderful time at the resort. Its a bit far from Patong which makes it perfect for a quiet beach resort. Breakfast spread is good. Swimming pool is excellent & kids loved it. Friendly staff & good service. They provided us boxed breakfast for catching our early flight - nice touch. The phi phi islands...

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Helpful?
Thank rithu
Fraser R, General Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear rithu, Many thanks for an impressive review. It is our pleasure to provide you great services and facilities during your vacation. Your review and compliment will encourage us to remain the highest standard of service – I will pass your nice words to the team. If you need any arrangement for the next stay please contact me directly on...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Just steps from the crystal waters and white sands of Surin Beach, the Novotel Phuket Surin Beach Resort offers the perfect retreat. Contemporary comfort, a warm welcome and a cool welcome drink on arrival helps make your stay stress-free. Located just 30 minutes drive from Phuket International Airport and 25 minutes from the nightlife and shopping of Patong, you can really make the most of your time in one of Thailand's premier beach resorts. Stay connected from your deluxe room or suite at this resort-style hotel in Phuket thanks to high-speed internet access. Relax in front of the flat-screen TV as you watch a movie, or unwind on your private balcony or terrace. The white sands of Surin Beach are just a short stroll away as is the popular Catch Beach Club. ... more   less 

Additional Information about Novotel Phuket Surin Beach Resort.

Address: 106/27 Moo 3 | Surin Beach, Choeng Thale, Phuket 83110, Thailand (Formerly DoubleTree Resort by Hilton, Phuket-Surin Beach)
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: €61 - €148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Phuket Surin Beach Resort. 4*
Number of rooms: 254
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Also Known As:
Courtyard Phuket At Surin Beach Hotel 1234587
Courtyard Hotel Cherngtalay
Phuket Courtyard
Courtyard Surin Beach
Novotel Phuket Surin Beach Resort. Choeng Thale
Hotel Style:
#11 Spa Hotel in Choeng Thale
#13 On the Beach Hotel in Choeng Thale
#14 Romantic Hotel in Choeng Thale
#15 Family Hotel in Choeng Thale
#16 Luxury Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Phuket Surin Beach Resort. staff and other travellers.
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Questions? Get answers from Novotel Phuket Surin Beach Resort. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fantastic!”
SteveMarsh23, 23 May 2017 | Read review
“Get a room with view”
xinney, 12 May 2017 | Read review
“We had a room close to reception so it was much quieter away from the two room family suites”
catherinew877, 8 May 2017 | Read review
“All rooms are good and the pool may be a little noisy but, not too bad for rooms close to the pool”
travellingmax86, 23 Apr 2017 | Read review
“Stay somewhere else”
Brilyn2132, 21 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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