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JW Marriott Phuket Resort & Spa

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JW Marriott Phuket Resort & Spa
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3,755 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Phuket Resort & Spa
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Showing 2,959: English reviews
Chicago, Illinois
Reviewed 1 week ago

We stayed at this hotel for the last 4 nights of our Thailand vacation. While this hotel certainly lives up to the Marriott name, we found that it was not the idea place for us. We had just spent time in Bangkok and Chiang Mai, and in both cases, leaving the hotel grounds and walking around the city was a...

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Helpful?
1Thank Katie N
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear Katie N, Thank you very much for staying 4 nights at the JW Marriott Phuket Resort and for taking the time to provide us with your nice feedback about your overall Resort experience. This is correct, we are based in the north of the Island which is more secluded with empty beaches and peaceful grounds and the very good...

Glasgow UK
Reviewed 1 week ago

We were a little worried about where we'd be staying in Phuket, after our cruise docked at Patong Bay. We needn't have worried though, as the JW Marriott, an hour away and near the airport, was in a different world. Set in beautiful grounds, with excellent facilities and staff, our only mistake was to have booked for one night instead...

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Helpful?
Thank island_timers
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear island_timers, Thank you very much for staying at the JW Marriott Phuket Resort and for taking the time to provide us with your lovely feedback about your overall Resort experience. I'm very happy to read your nice comments and that you have selected our Resort for your one night stay, for sure you should have stayed more nights but...

Dartford, United Kingdom
Reviewed 1 week ago via mobile

I just wanted to say a big thank you to Chef Nok and her colleagues who made our Thai cooking class an experience we are sure to remember. The class was informative, fun and inspirational but most importantly the food was totally delicious! As a side note, the resort as a whole is a dream! Total paradise!

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Helpful?
Thank Monika O
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear Monika O, Thank you very much for staying at the JW Marriott Phuket Resort and for taking the time to provide us with your wonderful feedback about your overall Cooking Class experience. Indeed, Chef Nok and the Ginja cooking class staff are an amazing asset to our entire Hotel Team and we are very proud to read that they...

Reviewed 1 week ago via mobile

My family and I stayed at the JW Marriott last Spring and it was absolutely amazing. We had 2 interconnecting rooms which were a stones throw from the beach & pool. There was plenty of things to do every day starting from early morning with yoga or jogging. The breakfast buffet was fantastic with a huge selection of food from...

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Thank Judy H
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear Judy H, Thank you very much for staying at the JW Marriott Phuket Resort and for taking the time to provide us with your nice feedback about your overall Resort experience. Great to know that you and your family would return back to this beautiful Resort in a heart beat and that we were able to exceed your expectations...

London, United Kingdom
Reviewed 1 week ago

We stayed there as a family and were impressed by the design if the hotel and beautiful beach. The room was fantastic with a private pool and lounge area. The staff were were very kind and the restaurant options plentiful. we enjoyed our stay.

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Helpful?
Thank littleexplorer2017
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear littleexplorer2017, Thank you very much for staying at the JW Marriott Phuket Resort and for taking the time to provide us with your great feedback about your overall Resort experience. Lovely to read that you and your Family had a wonderful vacation time and that we were able to create some memorable memories for you. Indeed, the Rooms with...

Denver, Colorado
Reviewed 1 week ago

spent the tail end of our 21 day adventure through Cambodia and Thailand at the beautiful hotel. This was a great hotel to finish out our amazing trip. We had started to tire out and I could not think of a better place to chill poolside. The hotel was beautiful, our room was spacious and clean. The grounds were lush,...

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Helpful?
2Thank Kristin D
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear Kristin D, Thank you very much for staying at the JW Marriott Phuket Resort and for taking the time to provide us with your wonderful feedback about your overall Resort experience. Your adventure must have been fun and I'm glad we were able to be a part of it. Nice to read that you had a really lovely vacation...

Phuket, Thailand
Reviewed 1 week ago via mobile

Exceptional property that exceeded our expectations. The have an adult pool and the staff is very attentive. The go around refilling your cup with iced water and they also bring around ice cold washcloths to cool you down. The entire staff is extremely friendly. The only down fall of this resort was the hard bed.

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Helpful?
Thank nursieellie
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear nursieellie, Thank you very much for staying at the JW Marriott Phuket Resort and for taking the time to provide us with your nice feedback about your overall Resort experience. Wonderful to read that we were able to exceed your expectations and that you had a lovely vacation time with us. I'm very sorry to read that you were...

Ulm, Germany
Reviewed 1 week ago via mobile

I went to the jw Marriott phuket last week , after we moved from another Marriott which wasn't our pleasure to visit. It was one of the best 5 stars I ever saw , the food was amazing , the location with this big garden was really great as well ! Also the big nature beach in front of the...

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1Thank steffenmunk
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear steffenmunk, Thank you very much for staying at the JW Marriott Phuket Resort and for taking the time to provide us with your fabulous feedback about your overall Resort experience. I absolutely agree with you, it is all about having the right people and I'm very happy to read your lovely comments that we were able to deliver a...

Suzhou, China
Reviewed 2 weeks ago

For those who are looking for a great Phuket location, with an excellent and peaceful resort delivering outstanding service, look no further than the JW Marriott Phuket Resort & Spa. My wife and I selected the resort after reviewing about 25 other resorts in the region on TripAdvisor. From the moment we arrived, until the time we departed, we experienced...

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Helpful?
1Thank ksinram
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear ksinram, Thank you very much for staying at the JW Marriott Phuket Resort and for taking the time to provide us with your great feedback about your overall Resort experience. I could not find a better explanation as you have described your wonderful vacation time at our beautiful Resort. It is a real pleasure to read your comments and...

Bangkok, Thailand
Reviewed 2 weeks ago via mobile

Travelling often to Phuket we stayed 3 times already at the JW Marriott and I can say this resort is our favourite. It is only 15min away from the airport, located on mai khao beach which is very large and mostly wild. The resort itself is impressively big, with 3 pools, 1 kids club, a nautic center, a turtle center,...

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Thank KMIED

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Spa
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
Food & drink at the hotel
Siam Deli
Siam Deli
Cuisines: Cafe, Asian, Thai, Delicatessen
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, the resort comprises 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3 | Talang, Phuket, Mai Khao, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: €99 - €293 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao
Hotel Style:
#1 Business Hotel in Mai Khao
#2 Top resorts Hotel in Mai Khao
#3 Luxury Hotel in Mai Khao
#3 On the Beach Hotel in Mai Khao
#3 Spa Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#5 Romantic Hotel in Mai Khao
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phuket Resort & Spa staff and other travellers.
188 questions
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Questions? Get answers from JW Marriott Phuket Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet area north side. familys mid pool area. young couples north or blue pool area”
 of 5 bubbles LancashireMaxine, 25 Mar 2017 | Read review
“3rd floor best for views and quietness”
 of 5 bubbles johngrima694, 21 Mar 2017 | Read review
“Found the rooms on the left side of the Hotel facing the beach more user friendly”
 of 5 bubbles gups2002, 21 Mar 2017 | Read review
“Room service is great; especially when you arrive at 2am!”
 of 5 bubbles 353terryc, 16 Mar 2017 | Read review
“WE had a standar room and it was excellent and luxurious.”
 of 5 bubbles island_timers, 16 Mar 2017 | Read review
5 of 5