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JW Marriott Phuket Resort & Spa

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JW Marriott Phuket Resort & Spa
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3,847 Reviews from our TripAdvisor Community

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Showing 3,032: English reviews
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Bengaluru, India
Reviewed yesterday NEWvia mobile

I don't have words to explain this stay being a hotelier and especially an Ex Marriott Employee I had a lot of expectations and believe me you left me a notch higher than that kudos. Simply outstanding. The hotel location is breathtaking , the cozy and well thought designed rooms, the scenic beauty the early morning bird chirping, the sunset,...

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Helpful?
Thank manu6122
Tokyo, Japan
Reviewed yesterday NEW

We really enjoyed our stay. The great water experiences were made even better by the sports club. As a family we were able to bicycle and play tennis. The resident Pro, Nash, is fantastic and can give lessons to the full family as well as let you practice and play on your own.

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Thank toddolson
Reviewed 2 days ago NEWvia mobile

The resort is worth a stay . Everything well taken care of . The food is excellent.my son is freaking out with the ambience.thanks to Ash one of the crew members who has taken care of us during our stay .

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Helpful?
Thank Hanish S
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Hanish S, Thank you very much for staying with us recently and your kind review. Cannot agree more regarding our ambience - right next to the beach and gorgeous gardens! Ash from the Pool also said Hi and he hopes to see you back soon. With best regards and Have a nice weekend! Kunthari Sangchat Director of Rooms

Reviewed 2 days ago NEW

After the lack of service we had received at our Hotel in Bangkok we had high expectations of the JW Marriott, and they did to disappoint. Upon arrival there had been a mix up with our booking because of our travel agent, but Bom at Reception sorted the issue out for us and throughout made sure we all were comfortable...

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Helpful?
Thank Sheetal J
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Sheetal J, Greetings from sunny JW Marriott Phuket Resort & Spa and thank you for taking your time to share your experience during your recent stay. Our associates in the hotel are committed in providing a memorable stay and services for our guests and we are so proud that we manage not only to meet but exceed your expectations....

Singapore, Singapore
Reviewed 2 days ago NEWvia mobile

We really enjoyed our stay at the hotel in an ocean view suite (family of 5).the suite was fantastic, big enough for all of us including a baby, a huge bathroom and the balcony with the whirlpool was great too. Kids had a great time at the pool and the beach where they could borrow boogie boards and kayaks for...

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Helpful?
Thank meru78
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear meru78, Greetings from sunny JW Marriott Phuket Resort & Spa and thank you for taking the time to share your experiences regarding your current stay at our resort. Chef Dietmar and his culinary team are very pleased to learn that your son would be able to enjoy the food around the Resort. Thank you also for your kind words...

Reviewed 4 days ago NEW

My family had such a funny and happy time.There were various programs in the Kids Club and my daughter Irene, who had no siblings she was able to have fun.If i have a chance, i want to visit again.Thank you for your staff and staff members of the Kids Club. (Nan, Mew, June, Ben, Aum, Gamboom, Yui, Nicky, Nui) Irene's...

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Helpful?
Thank SAEJIN P
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear 세진 박, Greetings from sunny Phuket and thank you for staying with us recently. The Kid's Club team said "Hi". They are very happy to hear Irene had a great time and they all hope to see Irene again soon. Please do let us know if there is anything we can do for you. With best regards, Kunthari Sangchat...

Reviewed 4 days ago NEWvia mobile

We stayed with our two small children at the Marriott. Great hotel, great pool. Quiet and beautifull beach. At our last night we ate at Ginja Taste. We had a lovely thai diner with a view on the beach. The service in the restaurant was great; Vennysia handled our table and did a great job at this. My kids loved...

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2Thank Mirjam en Marco P
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Mirjam en Marco P, We are happy to learn that you and your family enjoyed your time with us. Vennysia is indeed a great ambassador for our Ginja restaurant. She is always very proactive and takes lots of pridee in helping guests with any arrangements needed during the dinner. Rest assured we will pass on your comment to her...

Lubeck, Germany
Reviewed 4 days ago NEW

Ok it is expansive but... The place is amazing, service perfect, activities wanderful. It is huge with several swimming pools and direct access to the beach. The bars are great, especially the one on the beach. I have to mention that the restaurants are really expansive considering the quality and the type of food (e.g. Sushi is average but the...

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Helpful?
Thank GpS_2607
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear GpS_2607, Greetings from JW Marriott Phuket Resort & Spa and glad to hear you had a fantastic holiday with us...the beach, the pools, the Blue Bar, and of course our services - especially the animal towels! Trust you would revisit us again soon and please do not hesitate to let us know. With best regards, Kunthari Sangchat Director of...

Singapore, Singapore
Reviewed 6 days ago NEW

Basically, Mai Khao beach is Marriott's dancing ground.... Stayed here. However, if you are energetic and adventurous, you can walk / wander / cycle to the extreme ends of this property...ie. Marriott Vacation Club/ Phuket club...which their internal shuttle also covers (including Turtle Village) every 13 minutes or so. Patong's quieter cousin and on the other side of the airport...

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1Thank Mei H
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Mei H, Greetings from sunny JW Marriott Phuket Resort & Spa and thank you for staying with us recently. Thank you also for your details review, it really enables our future guests to know our hotel and the surrounding area more. We truly hope to see you back soon and Have a nice long weekend! With best regards, Kunthari...

Penang Island, Malaysia
Reviewed 6 days ago NEW

I spent the weekend in the relaxing paradise. The warm greetings & true care was felt. Special mention goes out to Nelly F&B intern! Even though she is an intern her knowledge and perspective of common topics are excellent.I would recommend any hospitality organiztions to hire her. Great asset. Wish her best wishes.

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1Thank franklinsamson
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear franklinsamson, Thank you for staying with us recently and your kind words to Nelly. We are planning to hire her after her intern is over as well :-). Hope she would say yes. Hope to see you soon and trust Nelly is permanently here when your return. With best regards, Kunthari Sangchat Director of Rooms

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Spa
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
Food & drink at the hotel
Siam Deli
Siam Deli
Cuisines: Cafe, Asian, Thai, Delicatessen
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, our Phuket resort's grounds comprise 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3 | Talang, Phuket, Mai Khao, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: €98 - €275 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao
Hotel Style:
#1 Business Hotel in Mai Khao
#2 Top resorts Hotel in Mai Khao
#3 Luxury Hotel in Mai Khao
#3 On the Beach Hotel in Mai Khao
#3 Spa Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#5 Romantic Hotel in Mai Khao
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phuket Resort & Spa staff and other travellers.
193 questions
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Questions? Get answers from JW Marriott Phuket Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter on the North side”
MeiH, 23 Apr 2017 | Read review
“Sea view rooms are very serene. It's only 3 floors but we prefer the 3rd floor”
texasexinlondon, 22 Apr 2017 | Read review
“We had room overlooking garden,nice and quiet.”
389margaretk, 17 Apr 2017 | Read review
“The ground floor villas are lovely...”
sarahsN2203PF, 15 Apr 2017 | Read review
“Don't ask for the rooms on the ground floor facing the pool.”
lxhipster, 12 Apr 2017 | Read review
5 of 5