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JW Marriott Phuket Resort & Spa

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3,509 Reviews from our TripAdvisor Community

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Showing 2,777: English reviews
Reviewed yesterday NEWvia mobile

The lobby bar is a very lively place with excellent live music. The service, staff and drinks are incredible. The lobby bar team: Bua, Wan and X in particular were very accommodating and kind. Must visit!

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Helpful?
Thank Sasha M
Bangkok, Thailand
Reviewed 2 days ago NEW

This place is a very big place and full facilities. If you don't go out anywhere, they have activities for you. Big pools for you to swim and nice beach. You can do a jogging within the resort. Breakfast is good but too small because we have to wait for queue before get a table. Overall, it is good.

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Helpful?
Thank MeiMeiMee
Fort Lauderdale, Florida
Reviewed 2 days ago NEW

We stayed at this property because we were guests at a wedding. The hotel is very nice - may be due a "refresh". The dining options are quite good and breakfast is really amazing. The swim out pools and pool bar are great. If you like to go to a resort and stay put then this will be a great...

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Helpful?
1Thank Jennifer C
Dubai, United Arab Emirates
Reviewed 3 days ago NEW

The JW Marriott Phuket is a great place to stay. The facilities are great, very well maintained as the hotel opened a while back. Very attentive service from all departments, from F&B to Front Office. The staff we will remember the most is actually the bellman Saleman who gives a warm and kind welcome and is very solemn upon departure....

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Helpful?
Thank agatha111
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear agatha111 Greetings from JW Marriott Phuket Resort & Spa and thank you for your kind review. Our associates are committed in providing a memorable stay and service for our guests and we are proud that we managed to meet your expectation. You can be certain that we will pass your word for the whole team and we truly hope...

Reviewed 3 days ago NEWvia mobile

It's never too difficult to imagine the tough working environment in Asia, one can never enjoy a 2 week vacation. As my hubby and I are going back to France to spend the Christmas with his parents I barely can take any holiday and even a short getaway seems unattainable. However my hubby still wanted to pamper me somehow and...

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Helpful?
Thank Rachelktl
Flemington, NJ
Reviewed 3 days ago NEW

My wife, five year old daughter and I stayed at this hotel for four nights in November 2016. The hotel is beautiful with over three pools and the grounds are kept immaculate. The kids pool is wonderful and caters to kids. A portion of the pool is only knee high deep and the rest of the kids pool is waist...

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Helpful?
Thank ajphilly
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear ajphilly, Thank you very much for taking the time to write the kind comments and for choosing us to stay while in Phuket. We are really glad to hear you and your family enjoyed the resort and our services. Your comments definitely enable our future guests to get to know our resort a little bit more. Our associates are...

Reviewed 4 days ago NEW

The level of service at the JW Marriott has been absolutely stellar. From check in throughout the entire stay. In particular Tou and Mild at the Out Of The Blue Bar have been the best hosts. Tou is extremely personable and remembered our favorite foods and beverages from a prior visit. And to top it off our ocean front suite...

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Helpful?
Thank Tashna-Loy N. D
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Tashna-Loy N. D Thank you very much for your review and for your kind words. Glad to learn you have a great time with us. We aim to offer a personalized and genuine service and Khun Tou is a true role model! Thank you again and we hope to see you again soon. With best regards, Kunthari Sangchat Director...

Singapore, Singapore
Reviewed 4 days ago NEW

The yoga teacer Yin is one of the best I have met and I have done yoga for some years. Her personality is so humble, she is beautiful in and out. She really made my visit glorious. Namaste The villa was great. Food is unbelievable particularly the breakfast. The resort is heaven all together, there is no reason to go...

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Helpful?
Thank ropsila
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear ropsila, We cannot agree more how amazing she is. Yin just joined us less than a year and she is truly passionate about her job and is contributing tremendously to our excellent services. We are also very pleased to learn you enjoyed the food and facilities in the Resort. Thank you again for your kind review and trust you...

tokyo
Reviewed 5 days ago NEW

I was here for a volunteer work, and we had a dinner with the team. Two of us joining the dinner just got married. At this restaurant I saw someone I knew from my previous visits, Mr. Jay, and casually greeted and introduced the couple. He and his team amazingly organised a surprise for them, and I was also very...

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Helpful?
Thank rtwrisingm00n
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear rtwrisingm00n, Greetings from JW Marriott Phuket Resort & Spa and we are glad to hear your enjoyed the Andaman Grill and our services team. The team at the Restaurant, lead by Khun Su and Khun Jay, are doing an amazing job and they are very happy and proud to hear your comments. If you plan for your next within...

Reviewed 5 days ago NEW

The service, the property, the people. A truly wonderful experience for our family. From the moment you arrive, the staff couldn't be friendlier. As NYers who travel regularly, we can be a critical "crew", but the Thai people are so friendly and welcoming, it help make this trip a special one.

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Helpful?
Thank Harris B
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Harris B, Thank you very much for your kind comments and choosing us to stay while in Phuket. We are really glad to hear you enjoyed the resort and our Thai hospitalities. We aim to offer genuine services and so thrilled to learn that we were able to exceed your expectations and made your holidays the amazing one! Hopefully...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Spa
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
Food & drink at the hotel
Siam Deli
Siam Deli
Cuisines: Cafe, Asian, Thai, Delicatessen
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, the resort comprises 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3 | Mai Khao Beach, Mai Khao, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: €132 - €559 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao
Hotel Style:
#1 Luxury Hotel in Mai Khao
#1 Top resorts Hotel in Mai Khao
#1 Business Hotel in Mai Khao
#1 Spa Hotel in Mai Khao
#1 On the Beach Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#5 Romantic Hotel in Mai Khao
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phuket Resort & Spa staff and other travellers.
156 questions
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Questions? Get answers from JW Marriott Phuket Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for breakfast”
 of 5 bubbles agatha111, 4 Dec 2016 | Read review
“ask for a high floor with a nice view, that way you won't have anyone above you making noise”
 of 5 bubbles O3675VGcindyh, 30 Nov 2016 | Read review
“Rooms near the North Pool are best for travellers without children (kid free pool)”
 of 5 bubbles Admin44, 28 Nov 2016 | Read review
“Suggest a room on the ground floor close to one of the many pools”
  • View from terrace to bathroom
  • Private terrace and straight walk to pool
 of 5 bubbles johnjH5991RP, 27 Nov 2016 | Read review
“great facilities and educative center for Kids for turtles.”
 of 5 bubbles abueli7, 15 Nov 2016 | Read review
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