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Grand West Sands Resort & Villas Phuket

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Grand West Sands Resort & Villas Phuket
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887 Reviews from our TripAdvisor Community

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There are newer reviews for Grand West Sands Resort & Villas Phuket
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Showing 626: English reviews
Reviewed 2 weeks ago via mobile

I am currently staying at the west sands resort with my girlfriend and father. Me & my girlfriend booked through a travel company which we had used in past holidays, we paid for the upgrade to all inclusive for our 16 night stay here but there was no details of how restricted the so called all inclusive is. The all...

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Helpful?
1Thank Arandall7
Scotland
Reviewed 2 weeks ago

Well what can I say - except to say an enormous 'Thank You' to all the lovely staff at this wonderful resort hotel and villa development for making my first visit to Thailand so special. You are made to feel so welcome from the first step you take into the resort and I must mention in particular the delightful staff...

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Thank CruiseEnthusiast
Koh Samui
Reviewed 2 weeks ago via mobile

Clean room and facilities were great. Love Water Park, children and family were fun. Staffs are very friendly especially Maria Ten Jib and Tukta. I will definitely to come back! Not far from the Phuket international airport.(a bit noisy from plane) 15 Minutes to the airport 45 Minutes to Patong Beach 30 Minutes to Phuket Town

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Thank Saranya J
Reviewed 3 weeks ago via mobile

Hi We stayed in a 3 bedroom villa with swimming pool (number 3001). The villa was nice and clean. The hotel has a great waterpark with fun slides. The staff at the private villa breakfast were very friendly and helpful and nice with my little boy 2 years old. One minor improvement would be to vary the breakfast options. It...

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Helpful?
1Thank Panida P
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear K. Panida, What a true delight to read your amazing comment! We are extremely thankful to you for sharing your experience with us. It was a true honor to be of service to you and your beautiful family. Our breakfast options is an on going process with additions and changes made as we receive your feedback. Thank you Thank...

Phuket, Thailand
Reviewed 3 weeks ago via mobile

Little farfrom town but very near the airport. Wonderful and great waterpark with nice safe guard and many funny things to play , so happy while spending my holiday in this waterpark. Sadly that the bicycle was unavailable during this time and until next year. Nice breakfast place with plenty kinds of food. I stayed in 2 bedroom villa :...

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Helpful?
1Thank Pa S
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear Pa S, Many thanks for taking your time to share your experience with us recently in Centara Grand West Sand Resort and Villas Phuket. We are very happy to hear that you were satisfied with our amazing location, delicious breakfast and incredible water park Spalsh Jungle. It’s big reward for our team to know that you had a lot...

Scotland, United Kingdom
Reviewed 3 weeks ago

Just back from this hotel. Far too remote for us. An hour 20mins in a taxi to Patong. Longer to Karon. If you don't go here there is extremely little out with the hotel - a few huts, very small shops selling the essentials (water, soda, toiletries) and people selling fruit etc. the beach is lovely and unspoiled, however, we...

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3Thank missmalcovich
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear Missmalcovich, We regret that you did not have a positive experience with us recently. Your feedback is very important to us and also a very good way to qualify our performance and focus on the areas for improvement. While we are glad you and family enjoyed the pool and decor of our hotel, we have noted your impressions on...

London, United Kingdom
Reviewed 3 weeks ago

Place to relax with excellent gardens and wildlife. Staff very helpful and spoil you. Great place for adventure at water park. Good choice of village life with small shops and places to eat. Accommodation of very high standard with huge rooms and all the facilities that you can dream of. Will definitely come again.

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1Thank ShammiSta
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear ShammiSta, We are very pleased to read about your wonderful experience you have shared on your recent stay in Centara Grand West Sand Resort and Villas Phuket. Mai Khao beach is part of Sirinat national park. It’s oasis of relaxation and perfect place for nature lovers enjoying the depth and width flora and fauna on show here. Thank you...

Reviewed 3 weeks ago

Service could have been better. Very big resort. Used carts to get around and most of the time they didn't take you where you needed to go as THEY WEREN'T GOING THAT WAY. Room service took forever due to not enough staff for ALL of the rooms. There were lots. Rooms were great. Family room huge with kids own room...

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Thank Nerradith F
Bangkok
Reviewed 3 weeks ago via mobile

The hotel is huge and spread out, it has a water park which charges for admission as the main attraction. If you have kids, they sure would enjoy many sliders in this water park. As it is located very far from town, about 1 hour ride for Phuket old town and 2 hours for Patong beach, would not recommend for...

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Thank MeeMeeBangkok
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear Mee Mee, Thank you very much for taking the time to post a review of your experience with us recently. We are glad that you have positive and pleasure experience overall and have noted negative points of your stay. I’m really glad to read that you enjoyed your time in Splash Jungle Water Park. It’s undeniably Phuket’s largest water...

Reviewed 4 weeks ago

We got upgraded to one of the villas, which was amazing. I'd definitely go back to stay there. The waterpark is great for kids. Because the grounds are so large, they really need more transport buses moving around the park. And we got charged 1000 baht to go to the airport, which is why I gave it three stars, simply...

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Helpful?
Thank Simon L
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear Mr. Simon, Thank you very much for taking the time to post a review of your recent stay with us. It’s great to read you had a good stay and found the Villa perfect for your holiday needs. Anything you need to ensure your next trip is exciting, please let us know and we will try to do our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
West Sands Resort & Villas Phuket is located on the west coast of Phuket and set in 47 acres of land with 500 metres of pristine beach frontage on Mai Khao Beach, the longest and quietest stretch of beach on this side of the island. The resort has been designed to blend in with its ecologically sensitive environment, and has its own green systems that ensure the natural resources of the area are conserved.The design focus of the resort is an extensive water park with swimming pools, a lazy river and waterslides, including a huge Super Bowl slide. All rooms, suites and villas are of modern design and are carefully sited to take advantage of the stunning views of the Andaman Sea and Phuket's dramatic hinterland.Although this part of Phuket is renowned for its extensive areas of natural and undisturbed beauty, the resort is only 15 minutes away from Phuket International Airport. ... more   less 

Additional Information about Grand West Sands Resort & Villas Phuket

Address: 65 Moo 4, Mai Khao Soi 4, Mai Khao, Phuket 83110, Thailand (Formerly Centara Grand West Sands Resort & Villas Phuket)
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: €91 - €288 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand West Sands Resort & Villas Phuket 5*
Number of rooms: 573
Reservation Options:
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Also Known As:
West Sands Hotel Phuket
Grand West Sands Resort & Villas Phuket Mai Khao
Hotel Style:
#5 Top resorts Hotel in Mai Khao
#7 On the Beach Hotel in Mai Khao
#7 Spa Hotel in Mai Khao
#9 Luxury Hotel in Mai Khao
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Questions & Answers

Here's what travellers have asked, with answers from Grand West Sands Resort & Villas Phuket staff and other travellers.
81 questions
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Questions? Get answers from Grand West Sands Resort & Villas Phuket staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room in and around blocks 3 and 4 as they are central to all areas. Also rooms close to the beach looked amazing”
 of 5 bubbles 510zacb, 29 Nov 2016 | Read review
“Lovely to have a villa near the beach to see the glorious sunsets”
 of 5 bubbles CruiseEnthusiast, 24 Nov 2016 | Read review
“Huge with balcony and large windows giving you best views of gardens and pools. ”
 of 5 bubbles ShammiSta, 16 Nov 2016 | Read review
“from what I heard the bungalows were worn and the huge buildings with heaps of rooms were our option. Did like the space in the rooms.”
 of 5 bubbles nerradithf, 16 Nov 2016 | Read review
“deluxe family room facing the water park and higher floor”
 of 5 bubbles pratikh, 1 Nov 2016 | Read review
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