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Centara Grand West Sands Resort & Villas Phuket

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Centara Grand West Sands Resort & Villas Phuket
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883 Reviews from our TripAdvisor Community

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Showing 622: English reviews
HK
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW via mobile

the reason of choosing this hotel simply because of the splash park as we are travelling with kids. i've read the comments on tripadvisor and seems the comments are gradually getting better, so we gave it a try. however upon arrival, it's absolutely disappointment and came with hygiene concerns! the room size is decent, but the interior is rotten. you... More 

Helpful?
Thank Amy C
1 review
Reviewed 6 days ago NEW

Hello fellow travellers We spent 8 beautiful nights at the Centara Grand West Resort and I write this review on my last night at this resort. My family (2 adults and 3 children aged 11 (twins) and 3) selected this resort for our first visit to Phuket. As a family we have traveled extensively around the world and suffice to... More 

Helpful?
Thank Zac B
Singapore
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago via mobile

Stayed for a night as we wanted to experience the Jungle splash. So I just booked a superior room as we will be spending most times at the water park. However they were kind enough to upgrade me to their deluxe room which is more spacious, with separate living area and bedroom. Room is really big and clean. There's timing... More 

Helpful?
Thank Azleeha
Yangon (Rangoon), Myanmar
1 review
Reviewed 1 week ago

This place is huge. You get plenty of exercise by just walking to one place to another. The staff were really friendly but their English is limited. I highly recommend everyone to stay in the luxury 3 villas. They are expensive but if you are with a group of friends. It is a perfect place. The resort has it own... More 

Review collected in partnership with this hotel

Helpful?
Thank percyalai
Greater London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Very nice hotel , beautifull gardens and the beach, rooms very clean and well maintained, friendly and helpful staff, water park is fun for kids and adults as well, very nice food. We Couldnt use all inclusive at the pool bar . Every time we wanted a drink we had to dress up and go to the bar by the... More 

Helpful?
Thank pavlinka86
Singapore, Singapore
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 week ago

It is a awesome experience for our family stay at 2 bedroom villa. The villa was nice and huge, swimming pool was clean, and everything was great. My kids loved to play in the private pool, and they enjoy a lot. The hotel grand me club membership with complimentary breakfast for two and fulfill whatever request we made. The staff... More 

Helpful?
Thank Ng S
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

I am currently staying at the west sands resort with my girlfriend and father. Me & my girlfriend booked through a travel company which we had used in past holidays, we paid for the upgrade to all inclusive for our 16 night stay here but there was no details of how restricted the so called all inclusive is. The all... More 

Helpful?
1 Thank Arandall7
Scotland
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 week ago

Well what can I say - except to say an enormous 'Thank You' to all the lovely staff at this wonderful resort hotel and villa development for making my first visit to Thailand so special. You are made to feel so welcome from the first step you take into the resort and I must mention in particular the delightful staff... More 

Helpful?
Thank CruiseEnthusiast
Koh Samui
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Clean room and facilities were great. Love Water Park, children and family were fun. Staffs are very friendly especially Maria Ten Jib and Tukta. I will definitely to come back! Not far from the Phuket international airport.(a bit noisy from plane) 15 Minutes to the airport 45 Minutes to Patong Beach 30 Minutes to Phuket Town

Helpful?
Thank Saranya J
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Hi We stayed in a 3 bedroom villa with swimming pool (number 3001). The villa was nice and clean. The hotel has a great waterpark with fun slides. The staff at the private villa breakfast were very friendly and helpful and nice with my little boy 2 years old. One minor improvement would be to vary the breakfast options. It... More 

Helpful?
1 Thank Panida P
Denis T, General Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review

Dear K. Panida, What a true delight to read your amazing comment! We are extremely thankful to you for sharing your experience with us. It was a true honor to be of service to you and your beautiful family. Our breakfast options is an on going process with additions and changes made as we receive your feedback. Thank you Thank... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
West Sands Resort & Villas Phuket is located on the west coast of Phuket and set in 47 acres of land with 500 metres of pristine beach frontage on Mai Khao Beach, the longest and quietest stretch of beach on this side of the island. The resort has been designed to blend in with its ecologically sensitive environment, and has its own green systems that ensure the natural resources of the area are conserved.The design focus of the resort is an extensive water park with swimming pools, a lazy river and waterslides, including a huge Super Bowl slide. All rooms, suites and villas are of modern design and are carefully sited to take advantage of the stunning views of the Andaman Sea and Phuket's dramatic hinterland.Although this part of Phuket is renowned for its extensive areas of natural and undisturbed beauty, the resort is only 15 minutes away from Phuket International Airport. ... more   less 

Additional Information about Centara Grand West Sands Resort & Villas Phuket

Address: 65 Moo 4, Mai Khao Soi 4, Mai Khao, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: €86 - €287 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Centara Grand West Sands Resort & Villas Phuket 5*
Number of rooms: 573
Reservation Options:
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Also Known As:
West Sands Hotel Phuket
Centara Grand West Sands Resort & Villas Phuket Mai Khao
Hotel Style:
#5 Top resorts Hotel in Mai Khao
#7 Spa Hotel in Mai Khao
#7 On the Beach Hotel in Mai Khao
#9 Luxury Hotel in Mai Khao
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Questions & Answers

Here's what travellers have asked, with answers from Centara Grand West Sands Resort & Villas Phuket staff and other travellers.
81 questions
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Questions? Get answers from Centara Grand West Sands Resort & Villas Phuket staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room in and around blocks 3 and 4 as they are central to all areas. Also rooms close to the beach looked amazing”
 of 5 bubbles 510zacb, 29 Nov 2016 | Read review
“Lovely to have a villa near the beach to see the glorious sunsets”
 of 5 bubbles CruiseEnthusiast, 24 Nov 2016 | Read review
“Huge with balcony and large windows giving you best views of gardens and pools. ”
 of 5 bubbles ShammiSta, 16 Nov 2016 | Read review
“from what I heard the bungalows were worn and the huge buildings with heaps of rooms were our option. Did like the space in the rooms.”
 of 5 bubbles nerradithf, 16 Nov 2016 | Read review
“deluxe family room facing the water park and higher floor”
 of 5 bubbles pratikh, 1 Nov 2016 | Read review
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