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Eix Lagotel Holiday Resort

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Circuit del Llac s/n Urbanizacion las Gaviotas, 07458 Playa de Muro, Majorca Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
19 people are viewing this hotel
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Traveller (2095)
Room & Suite (439)
Pool & Beach (366)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 30 hotels in Playa de Muro
Location
Cleanliness
Service
Value
Travellers' Choice
A complex comprising hotel and apartments in the Platja de Muro, situated next to the natural park of s’Albufera. The park is formed by grassy areas, dunes and salt marshes and is of great ornithological and scenic value, and is surrounded by two gardens of approximately 200m² each with a lake and jetty.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Game room
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Special diet menus
Vending machine
Poolside bar
Mini golf
Squash
Tennis court
Billiards
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Meeting rooms
Baggage storage
Convenience store
Currency exchange
Newspaper
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lake View
Mid-range
Languages Spoken
English, French, Spanish, German and 1 more
3097Reviews1186Q+A100Room tips
Traveller rating
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  • 89
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Popular mentions
Scott C wrote a review 19 Sep
Howwood, United Kingdom3 contributions1 helpful vote
+1
This was our first break away since the pandemic started. The hotel was spotless, our apartment was on the ground floor, cleaned every day with fresh towels. I emailed in advance requesting a double bed rather than twin singles which the staff obliged with no fuss. The food was nice, buffet style with pancakes every 2 days for breakfast and a fresh fish option at dinner. 2 minute shuttle bus to the beach was handy as the 32 degree heat was lovely but a bit daunting at first after 18 months of working in our pyjamas at home in Scotland 😂 though it's a very short 10 minute walk to the beach at Playa de Muro. Nice restaurant nearby called Las Palmeiras does T Bone steaks and nice seafood dishes. Spar shop nearby and basically everything you need is within that 5 to 10 minute walk. Reckon this is a family hotel really as there's entertainment on til late for families yet as a couple we loved it here, the adult pool is very chilled out and clean. Staff are really friendly and helpful. Take mosquito spray!
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Take mosquito spray
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joan j wrote a review 19 Sep
1 contribution
Arrived at approx 12pm and room was ready. Room on fifth floor with great view of pool, lagoon and mountains. Room was plenty big enough, very clean and lovely walk in shower. Food was good. Ate in main dining room breakfast and dinner. Ate at snack bar lunchtime. Lots of choice and fresh food. Something for even fussy eaters. Table service for drinks at dinner was good but no sangria or hot drinks. Excellent choice of desserts made it hard to decide. Burgers and sandwiches at pool snack bar were tasty and table service was good touch. Plastic glasses round pool was better than disposables. Didn't watch entertainment so can't comment but room above so little noisy. Mask rule was strictly adhered to which I was impressed with. Had antigen test in hotel euro 35 and result with certificate within minutes. Very convenient. All staff friendly. Whole place was very clean. One and only problem which was no fault of hotel were mosquito. They were ferocious and by the look of all the guests no-one escaped. Strong repellent is a must. All in all a good holiday which with covid made it more expensive with all the tests etc but locator forms were straightforward so don't let that put you off. Would come back if I thought mosquito would not feast on me again.
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Date of stay: September 2021Trip type: Travelled with friends
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damian d wrote a review 19 Sep
11 contributions4 helpful votes
We are just home from a wonderful week at this hotel, I honestly can not fault it, found it a great hotel to stay in . Room cleaned every day ,pool area cleaned every morning early ,staff were very friendly. We had breakfast every morning which was amazing and the choice covers everything . We ate out every night until the second last day we decided to try dinner in the hotel and was pleasantly surprised ,so much so we were sorry we did not try before that ,the choice was unbelievable, better mash spuds than my own ha ha . The only thing we were dissapointed with was we had no coffee making facilities in the room which we both love first thing in the morning but all in all a great holiday ,thank you Lagotel Special mention to the entertainment staff ,great entertainment day and night . Bring plenty of mosquito repellent as there everywhere and not so much at hotel but out and about , thanks again Lagotel
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Ricard Cerda, Director General at Eix Lagotel Holiday Resort
Responded 4 days ago
Dear Damian, Thank you very much for writing such lovely comments. We sincerely appreciate your kind words. It is always pleasing to read that our guests had found our hotel clean, staff friendly, good entertainment and tasty food.Rest assure I will share your special mention to our entertainment team. Thank you for bringing to the attention of reviewers that it is important to bring some repellent. We sincerely hope to welcome you back again in the near future. Warm regards. Guest service.
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Klapeman G wrote a review 16 Sep
2 contributions4 helpful votes
The hotel was ok , not the cleanest but for the price we've paid was good enough. The walls are very thin, you can hear pretty much everything that is going on in the next rooms , the most annoying thing was when someone was flushing the toilet upstairs, it sounded like someone flushed in the hallway of the apartment. The best things where the people working there , always happy to help . I loved the shows that they organised every evening. Food was ok , let down by the drinks , but for the price that we've paid can't complain much. I think its a great hotel, if you will like to spend some time with your family there , they have enough pools for everyone , things to keep the kids entertained as well.
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Ricard Cerda, Director General at Eix Lagotel Holiday Resort
Responded 6 days ago
Dear Klapemang, Thank you for taking a few minutes to share your experiencie. We appreciate ypur lovely words, specially to our staff, as we work hard to ensure that our guests have a lovely holiday and are most appreciative when you take the time to confirm it to us. Thank you for recommend us to other families. We hope you had a nice trip back home. Warm regards. Guest service.
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Sarah W wrote a review 9 Sep
Edinburgh, United Kingdom8 contributions4 helpful votes
Was unsure what to expect given the mixed reviews, however it far exceeded our expectations given the price and current covid situation. We had an apartment which was fully equipped with kitchen utensils and crockery, microwave, induction hob and undercounter fridge with freezer compartment. It was also equipped with kettle and filter coffee machine which surprised me as lots of reviews state there is no kettle?? No mugs are provided just cups and saucers. The apartment was a great size, plenty of seating and storage with a good sized separate bedroom and bathroom. Bed was comfy, albeit it was two singles pushed together with single bedding on each, though had to request extra pillows. Bathroom again was clean and spacious with vanity area which can be closed off from shower/toilet. Well equipped though can't comment on the provided toiletries as we didn't use them. Towels were clean if a bit on the Small side. Hairdryer was also provided. Air con worked fabulously and was a godsend given the high nightly temperatures. The bedroom and living areas had their own separate balconies with a table and chairs on each, seemed a waste really as we never used the bedroom one. The location is good but as per other reviews there are mosquitoes which can be a problem. Town is a 10 minute walk away, there are the usual supermarket and gift shops and the beach is amazing - though complete with the usual sellers :). The shuttle bus provided free of charge is great and runs regularly throughout the day (except Saturday). The market at Alcudia on Sunday and Thursdays is well worth a visit, there are busses but a taxi is cheap enough between €10/€12 the beach at Alcudia is small and in my opinion not as nice as Mura, but shopping is pretty good and there's a lot more life there than Mura. However given the amenities within the resort we didn't really feel the need to be out and about everyday. There are 3 pools, all of which we witnessed being cleaned daily. Bars were well stocked, staff were friendly in all areas but a special shout out to the entertainment team mainly Fabian and Laila who put so much effort in to give the Lagotel a fabulous atmosphere. Evening entertainment was mixed with some acts far superior to others. There was also a tendency for the different acts to be quite repetitive. We were there for 9 nights and 6 of these were acrobats - each doing the same routines. George Pena is fabulous and highly recommend making the effort to see his show if he's there. Food and restaurant service was good only a couple of nights we struggled due to our dislike of seafood, however this is just personal taste. Food was plentiful good choice and well cooked. Couple of minor things which for us would improve what is already a great hotel: Provision of fly zapping lights or citronella candles on outside seating area during evening to assist with keeping mosquitoes at bay. Making tea/coffee in the restaurant available at lunch and dinner, as currently only available at breakfast. Provision of mugs as well as cups in the rooms. Overall we had a fabulous holiday and have booked to go back next year. A huge thank you to all the staff at Eix Lagotel.
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Date of stay: August 2021Trip type: Travelled as a couple
2 Helpful votes
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Response from Ricard Cerda, Director General at Eix Lagotel Holiday Resort
Responded 1 week ago
Dear Sarah, Thank you very much for writing such an informative and detailed review. We are pleased that you enjoyed many aspects of your holiday here with us. I take note about your suggestions and taken into consideration for discussion. We are always open to suggestions as to how to improve our hotel complex as we do make improvements where we can by listening to our guests. Rest assure I will share your lovely words with Laia and Fabian. Again thank you and we see you next year for another great experiencia at Eix Lagotel. Warm regards. Guest service.
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PRICE RANGE
US$52 - US$181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lagotel hotel playa de muro, lagotel alcudia, lagotel majorca
LOCATION
SpainBalearic IslandsMajorcaPlaya de Muro
NUMBER OF ROOMS
340
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Frequently Asked Questions about Eix Lagotel Holiday Resort
Which popular attractions are close to Eix Lagotel Holiday Resort?
Nearby attractions include Playa de Muro Beach (1.0 km), The Posh Paddy (0.8 km), and 312 Bike House Platja de Muro (1.0 km).
What are some of the property amenities at Eix Lagotel Holiday Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Eix Lagotel Holiday Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Eix Lagotel Holiday Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Eix Lagotel Holiday Resort?
Yes, free parking is available to guests.
What are some restaurants close to Eix Lagotel Holiday Resort?
Conveniently located restaurants include Smith's Cafe-Bar-Restaurant, The Black Pig, and Fusion19.
Are there opportunities to exercise at Eix Lagotel Holiday Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Eix Lagotel Holiday Resort have an airport shuttle?
Yes, Eix Lagotel Holiday Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Eix Lagotel Holiday Resort?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Eix Lagotel Holiday Resort?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Eix Lagotel Holiday Resort?
Many travellers enjoy visiting Torre Mayor (4.5 km).