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Hotel Playa Esperanza

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Traveller (435)
Room & Suite (171)
Pool & Beach (122)
Overview
  • Excellent51%
  • Very good35%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“half board”(17 reviews)
“lounge chairs”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
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Reviews (498)
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Traveller rating
96
48
18
8
5
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Time of year
LanguageEnglish
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96
48
18
8
5
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All reviewsbreakfast and dinnerhalf boardlounge chairsocean viewper daycar rentalroséevening entertainmentindoor and outdoor poolswellness centrecorner roomnoise comingbeach volleyballdirect accessbeautiful beachsmall supermarketlots of sun loungers
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21 - 25 of 175 reviews
Reviewed 10 July 2017

All was average until dinner time, on entry the buffet food hall for the evening meal I was stopped at the entrance by a member of staff and told no dress shorts allowed despite the fact it was 26 degrees on a barmy summers evening...More

8  Thank tektone
Response from Esperanza_Resort, Director de Relaciones con Clientes at Hotel Playa EsperanzaResponded 28 August 2017

Dear Sir, As stated on our website and in the information pack, gentlemen over the age of 16 are required to wear long trousers for dinner at the hotel restaurant. We hope this one occasion didn't spoil the whole of your stay at the hotel...More

Reviewed 30 June 2017

This hotel suited us perfectly. Reading past reviews helped a lot, as that was the only way we knew we could hire a kettle, and that would be the only negative thing about this hotel - that tea making equipment is not standard. The location...More

1  Thank Janet G
Response from Esperanza_Resort, Director de Relaciones con Clientes at Hotel Playa EsperanzaResponded 28 August 2017

Dear Janet, Thank you so much for your great review of the Playa Esperanza hotel. Our staff try to make everyone feel at home and speak a variety of languages and we are glad to hear that you found everyone helpful during your stay. We...More

Reviewed 8 June 2017

With the prospect of being stranded in Port D'Alcudia for three days due to a daughter unable to fly my mindset was mildly harassed as I checked into the Esperanza. It had come recommended by my parents who had stayed here a mere twenty years...More

3  Thank redpiton
Response from Esperanza_Resort, Director de Relaciones con Clientes at Hotel Playa EsperanzaResponded 15 August 2017

Dear redpiton, Thank you so much for your very positive review of our hotel. Although we are sorry to hear about your daughter's ear infection preventing her from enjoying the pools, we are delighted to hear that you enjoyed every aspect of your stay. We...More

Reviewed 27 May 2017

We stayed half board for week in May. After leaving our home a 0330 for a 0600 flight we arrived at the hotel at 1200 only to be told that our room would not be ready until 1400 - the 'official' earliest check-in time: so...More

3  Thank JRPWashington_UK
Response from Esperanza_Resort, Director de Relaciones con Clientes at Hotel Playa EsperanzaResponded 15 August 2017

Dear JRPWashington, Thank you for taking the time to write such a kind review of the hotel Playa Esperanza. We are pleased to hear that you enjoyed your stay and the facilities provided. Check-in time in high season is at 2 p.m. in order to...More

Reviewed 3 May 2017

Generally a very nice hotel. Facilities - good and as advertised. Clean and pleasant decor. However - as a 4 star hotel I feel it does not have the usual level of staff friendliness, customer service etc you'd expect. Also, for english speaking guests be...More

2  Thank Jade2626
Response from Esperanza_Resort, Director de Relaciones con Clientes at Hotel Playa EsperanzaResponded 15 August 2017

Dear Jade, We thank you for your comments and are happy to hear that you were pleased with the hotel facilities, food and location. We are surprised to hear that you found some of our staff were apparently unhelpful or unfriendly as the majority of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Beachfront
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Shuttle Bus Service
Airport Transportation
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$184 - US$664 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Playa de Muro
#12 Family Hotel in Playa de Muro
#12 Romantic Hotel in Playa de Muro
#13 On the Beach Hotel in Playa de Muro
#13 Luxury Hotel in Playa de Muro
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$184 - US$664 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Playa de Muro
#12 Family Hotel in Playa de Muro
#12 Romantic Hotel in Playa de Muro
#13 On the Beach Hotel in Playa de Muro
#13 Luxury Hotel in Playa de Muro
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (435)
Room & Suite (171)
Pool & Beach (122)
Dining (84)
Amenities (45)
Family and Play Areas (7)
Business Centre & Event Rooms (2)
Questions & Answers
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travel-agent-amy
6 January 2018|
AnswerShow all 2 answers
Response from JRPWashington_UK | Reviewed this property |
Outdoor pool, I'd say is not heated; the indoor pool is.
1
Vote
lolkaaa99
6 July 2017|
AnswerShow all 4 answers
Response from Janet G | Reviewed this property |
Hope it is not too late to answer. No we did not have to handover any passports. We used the room safe at a charge of £12 for the week,
1
Vote
Eleanor M
14 March 2017|
AnswerShow all 3 answers
Response from einniw | Reviewed this property |
side sea view is fine and definitely worth paying extra for.
0
Votes
Room Tips
"Ask for a corner room, sea view!"
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"Sea Views - you pay a little more but the view is stunning"
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"Check sea view rooms or corner balconies - you may not want a room on the same side as the entertainment in..."
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"I had a side sea view room, but this gave a perfect view accross the sweeping bay"
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