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Iberostar Playa de Muro

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Traveller (452)
Pool & Beach (85)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Iberostar Alcudia Park hotel has a fantastic location on one of the longest beaches on the island, and just 6 km away from Puerto de Alcudia. The complex features 366 rooms as well as an outdoor pool and a heated covered pool, with sunbeds, towels and umbrellas also available. Guests can also choose to stay in a superior Star Prestige room and enjoy its exclusive facilities and services.  The cuisine at the Alcudia Park hotel is perfect for all, thanks to the wide choice at the buffet and the possibility of choosing low calorie dishes or the special menu for gluten intolerant guests.  INFORMATION: The Iberostar group has a firm commitment to the oceans and we have launched an ambitious project called WAVE OF CHANGE that works on three areas of action: the elimination of single-use plastic, responsible fish consumption and the improvement of coastal health. Waveofchange.com INFORMATION: The Iberostar group has a firm commitment to the oceans and we have launched an ambitious project called WAVE OF CHANGE that works on three areas of action: the elimination of single-use plastic, responsible fish consumption and the improvement of coastal health. Waveofchange.com
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Property amenities
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Airport Transportation
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Tennis Court
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Bay View
Ocean View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Code 10% Off: EXTRA10
Hotel deals
Location
Full view
68Somewhat walkable
Grade: 68 out of 100
40Restaurantswithin 1 km
3Attractionswithin 1 km
514Reviews
533Photos
106Q+A
24Room tips
Traveller rating
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Popular mentions
After pouring over Trip Advisor reviews forever it seemed like, we finally decided to stay here (vs. the 5 Star Iberostar property in Palma) and we were very happy with our choice. If I could give 4 1/2 stars I would - it wasn't quiet 5 stars but I think 4 is a little low for
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Response from IberostarHoteles, Quality Manager at Iberostar Playa de Muro
Responded 21 Nov 2018
Dear guest, It has been really good to read that you had such a great time in our hospitality and we want to thank you for sharing your experience. Confirmation that we were able to provide you with such a wonderful holiday experience is extremely satisfying and we promise to continue working hard to achieve this every day. We try to think about everything to provide our guests with a perfect experience. Once more, we thank you for writing and sharing this wonderful review of our hotel and we hope that we will be able to serve you again in the future. Best Regards, Quality Manager Iberostar Playa de Muro
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Hotel's Favourite
We are a family of 9 people and had a fantastic stay at Playa de Muro. The hotel is outstandingly clean and very welcoming. All the staff especially Marga at reception and Roger in the animation team made our stay wonderful. Marga is extremely professional and helped us with all
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Response from IberostarHoteles, Quality Manager at Iberostar Playa de Muro
Responded 23 Jul 2018
Dear guest, We would like first and foremost to thank you for choosing Iberostar for your recent holiday and also for your loyalty to our company. Every day is a new challenge for us based on our passion for providing our guests with an environment similar to a home from home. Our highly motivated and competent team ensures that our services, as well as our hotel's wealth of facilities, provide a holiday feeling of the very special kind for our guests. Again we thank you for sharing this constructive feedback and we hope to welcome you back again soon. Best Regards, Quality Manager Iberostar Playa de Muro
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Unfortunately we arrived at Playa de Muro at the wrong moment. That time, the area was hit by stormy weather with heavy rainfall. Many rooms had problems with water leaks. Our rooms were upgraded to rooms with poolview but because they were located on the groundfloor without
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Review collected in partnership with Iberostar
Response from IberostarHoteles, Quality Manager at Iberostar Playa de Muro
Responded 6 Nov 2018
Dear Martin, We would like first of all to thank you for your great review of your stay with us. Our day to day efforts are to create a particularly pleasant atmosphere for our guests with the numerous services available in our wonderfully designed hotel, so your words confirming our success are really important to us. We regret that you were unlucky with the weather. We hope to have the pleasure of your company again, in the not too distant future at one of our Iberostar hotels. Best Regards, Quality Manager Iberostar Playa de Muro
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This place may be different in the summer, but beware the October half term and prices that do not reflect the experience in any way. Every day we were there (mum, dad and 10/11 year olds), one facility or other closed with no notice. The sea house - full of good stuff like
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Response from IberostarHoteles, Quality Manager at Iberostar Playa de Muro
Responded 22 Oct 2018
Dear Malcolm, Thank you for taking the time out of your day to send us your review. At our hotel, our main aim is complete customer satisfaction, therefore we regret that you and your family did not receive this impression at all times. Indeed, as you say when the season is coming to an end and the weather is not quite as perfect we do close the option of Dunas Restaurant at lunchtime as advertised on our webpage and at times our food truck too, however, as you point out there is always another excellent option available. We will pass on your thoughts to our team for their serious consideration and apologise for any inconvenience caused. Malcolm, we would like to express our appreciation to you for your compliments regarding our marvellous team of staff, we are very proud of them all and we know that they will be delighted to read that they enhanced your holiday experience. It would be an honour to serve you and your family again in the future until then we wish you all the best. Kind regards, Quality Manager Iberostar Playa de Muro
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Just me and my 11 year old went for a week's break. Never let down by a iberostar...Alway something to do and food it always 8/10. Bar staff at pool bar never seemed happy... Perfect location and entertainment is great at night. 3 night to go my son spotted Horrendous ants
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Response from IberostarHoteles, Quality Manager at Iberostar Playa de Muro
Responded 22 Oct 2018
Dear Christopher, First of all, we would like to express our gratitude to you for sharing your experience with us today. We sincerely regret that you have found some ants during your stay, unfortunately, due to the climate it is possible to find some around, however, if you advise our dedicated housekeeping team they will immediately find a solution. We regret that this was not what you experienced. Furthermore, our employees are selected following strict criteria and are subject to constant training, we are sorry if you did not receive this impression at all times during your stay. We are delighted by your praise for our gastronomy, location and entertainment offer and will pass on your comments to our team. Again, we thank you for choosing Iberostar once more for your holiday and we hope to have the pleasure of you and your son's company in the future. Best regards, Quality Manager Iberostar Playa De Muro
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This was the view from our room 2309
Celebrando mi cumpleaños con ensaimada de almendra de Can Joan Serra y Moët Chandon.
Photo provided by managementIberostar Playa de Muro
DOUBLE_POOL-VIEW
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12345610
Dear customer, Thank you for your interest in our hotel Iberostar Playa de Muro 4*. We would like to suggest you to contact the hotel directly for detailed information. You will find the contact information in the Iberostar website. Kind regards, Iberostar Hotels & Resorts Customer Service.
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Hi, can kids get ice cream on half board option?
Dear customer, Thank you for your interest in our hotel Iberostar Playa de Muro 4*. We would like to inform you that no ice creams are included in half board. We would like to suggest you to contact the hotel directly for detailed information. You will find the contact information in the Iberostar website. Kind regards, Iberostar Hotels & Resorts Customer Service.
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Dear customer, Thank you for your interest in our hotel Iberostar Playa de Muro 4*. We would like to inform you that we have some great chiefs working with us, producing some mouth watering dishes for your daily indulgence. May we recommend the Iberostar cocktail was invented at this hotel and we have a ample selection of imported alcohol,beers,wines,cocktails and soft drinks. We would like to suggest you to contact the hotel directly for detailed information. You will find the contact information in the Iberostar website. Kind regards, Iberostar Hotels & Resorts Customer Service
0 votes
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Dear customer, Thank you for your interest in our hotel Iberostar Playa de Muro 4*. We would like to inform you that we have some great chiefs working with us, producing some mouth watering dishes for your daily indulgence. May we recommend the Iberostar cocktail was invented at this hotel and we have a ample selection of imported alcohol,beers,wines,cocktails and soft drinks. We would like to suggest you to contact the hotel directly for detailed information. You will find the contact information in the Iberostar website. Kind regards, Iberostar Hotels & Resorts Customer Service.
0 votes
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12345622
"Don't take rooms with pool view on the groundfloor."
"2209, in the middle of the hotel with great views."
"2326, room with a view of the courts and with a view to the sea"
"kids pool view rooms are less noisy at night."
"Ask for a kids pool view if you want a quieter room"
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PRICE RANGE
US$87 - US$570 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar playa de muro hotel playa de muroplaya de muro iberostar
LOCATION
SpainBalearic IslandsMajorcaPlaya de Muro
NUMBER OF ROOMS
446
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