We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Chichen Itza

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Hotel Chichen Itza
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

413 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Chichen Itza
See the most recent reviews
Showing 225: English reviews
Leicester, United Kingdom
Reviewed 19 August 2014

First impressions are good. The outside looks great and they boast newly refurbished rooms! Inside? We didn't get a refurbished room. It had everything, but didn't feel new. Blue, dark and light woods (did see other rooms, all dark wood and looked nicer, but nothing more than aesthetics) ROOM - two double beds, ensuite, toiletries (shampoo, soap, moisturiser, sewing kit,...

 Report
Helpful?
1Thank egrek
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your née comments! We ook forward to your return. Hasta la vista !

Stoke-on-Trent, England, United Kingdom
Reviewed 17 August 2014

After an eight hour flight, two hours going through the airport and a further two and a half hour trip. What we found That this at this hotel was exactly what we needed to recharge our batteries. The room was lovely and everywhere was so clean, the staff welcoming and service and food great. The location was on the main...

 Report
Helpful?
1Thank Mark G
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

How nice to read that your experience while with us was an excellent start of your holiday ! We look forward to being your host again. Hasta la vista!

King's Lynn, United Kingdom
Reviewed 2 August 2014

I have never written a review on Trip Advisor before, but I thought I had better say what a lovely time we had here. As we were backpacking this was our "treat" stay in a hotel for 2 nights and it was lovely, very clean rooms, comfy beds, everything you needed. The attention to detail was great (cute rocking chairs,...

 Report
Helpful?
1Thank jewish_meg
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your wonderful comments ! Luis, Ermilo and all of us at The Hotel Chichen itza wish you happy and safe travels. Hasta la vista!

Copenhagen
Reviewed 1 August 2014

We stayed in this hotel 2 nights in connection with our visit to Chichen Itza, and for that it was great. By taking this stay, we could see Chichen Itza in the morning with very few other tourists. Even the merchandise stalls wasn't ready so we could see the place in peace. We arrived to Piste by ADO-bus from Cancun,...

 Report
Helpful?
Thank SoerensenKim
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your informative, nice comments. We look forward to serving you again. Happy and safe travels!

Reviewed 22 July 2014

First of all the Inn is super convenient (if you rent a car as we did). It is very clean. The staff is wonderful, helpful & will even stop by at the outdoor bar to chat with you. The few days we stayed there we got to know the Manager Luis and his family very well (what a joy). Antonio...

 Report
Helpful?
3Thank Paco R
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

How gracious of you to post such a nice, very personal review. We all appreciate Luis and his family and the way he manages his collaborators is what I am sure drove you to title your comment as you did. MUCHAS GRACIAS! Thanks for your visit. We look forward to welcoming you back in the near future. Until then, may...

Vadodara, India
Reviewed 20 July 2014

The title really says it all... there would be no reason to stay at this place for any longer than one night (and I do not know what you would do in the area if you did). You get there in the evening, get a good nights sleep, and then get up to get to the Chichen Itza the minute...

 Report
Helpful?
1Thank Matthew D
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your comments. We have a different point of view regarding the title of your comment. Chichen Itza is surrounded by nearby, beautiful colonial cities like Izamal and Valladolid, each just a 30 minute drive. The Flamingo National Park at Rio Lagartos; Ek Balam on it's way. Cenotes, mayan villages and a host of shopping experiences...

Saint Nicolas, Belgium
Reviewed 14 July 2014

Very convenient hotel to spend the night if you want to visit Chichen Itza very early the next day. Rooms are very clean, good beds, litlle fridge and coffee maker. Bathrooms are a bit old but very clean. Very nice swimming pool in lovely garden. Wifi at the reception, not in the rooms. Little supermarket just next to the hotel...

 Report
Helpful?
Thank Pitchounette20
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Being a Top Contributor of Tripadvisor and coming from Belgium your comment is specially meaningful. We hope to be of service to you again soon!

Prague, Czech Republic
Reviewed 12 July 2014

This is probably the most modern hotel in town. It is spacious and the rooms are newly rennovated. But the best thing is staff, very friendly and helpful. Its also well situated, not too far away from Chichen Itza, but also walking distance to towns centre. we loved it

 Report
Helpful?
1Thank radobyelfka
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks so much for your visit and your friendly review ! We hope you'll visit with us again soon. Hasta la vista !

Chichen Itza, Mexico
Reviewed 9 July 2014

Hello, This a comment for Ermilo, he's a great interlocutor, a great receptionist, and he knows how to solve your problem very quick ! Ask him everything you want, he will find a solution for you ! Thank you for him ! Excellent reception, Alyzée

 Report
Helpful?
Thank Alyzee1992
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Ermilo and all of us at The Hotel Chichen Itza are very grateful that you choose to stay amongst us ! Muchas Gracias> Hasta la vista !

Verona, Italia
Reviewed 8 July 2014

We stayed in the hotel for one night. It was very good but the room was very hot at our arrival (almost 30°C) at the AC took a couple of hours to decrease the temperature to 25°C. We had both a dinner and the breakfast on its restaurant, good service and good food.

 Report
Helpful?
1Thank Nicola F
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for choosing to stay with us at The Hotel Chichen Itza, and for nice comments. Coming from Verona we really appreciate your visit. Come again ! Hasta la vista !

289 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (222)
Viewed
Hotel & Grounds (67)
Viewed
View from Room (6)
Viewed
Pool/Beach Area (24)
Viewed
Room/Suite (42)
Viewed
Dining (12)
Viewed
Family/Play Areas (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (2)
Viewed
Other (64)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (67)
Viewed
Pool/Beach Area (3)
Viewed
View from Room (1)
Viewed
Family/Play Areas (1)
Viewed
Hotel & Grounds (7)
Viewed
Dining (2)
Viewed
Room/Suite (10)
Viewed
Bathroom (1)
Viewed
Other (42)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Piste
3.3 km away
Hotel & Bungalows Mayaland
Hotel & Bungalows Mayaland
#1 of 5 in Chichen Itza
1,203 reviews
3.4 km away
The Lodge at Chichen Itza
The Lodge at Chichen Itza
#2 of 5 in Chichen Itza
283 reviews
3.5 km away
Hacienda Chichen
Hacienda Chichen
#3 of 5 in Chichen Itza
658 reviews
Show Prices
Show Prices
Show Prices
5.8 km away
Hotel Oka'an
Hotel Oka'an
#4 of 5 in Chichen Itza
165 reviews
40.2 km away
El Meson del Marques
El Meson del Marques
#6 of 14 in Valladolid
1,215 reviews
40.0 km away
Hostel Candelaria
Hostel Candelaria
#2 of 14 in Valladolid
478 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Great local ambiance with the comfort of being in the center of the town of Piste, less than one mile from the archaeological site of Chichen Itza. Recently renovated, the hotel features gracious rooms overlooking a tropical garden with pool, restaurant, bar, parking lot, sat tv, free internet for our guests. ... more   less 

Additional Information about Hotel Chichen Itza

Address: Main Street Piste, Piste 97751, Mexico (Formerly Best Western)
Region: Mexico > Yucatan Peninsula > Yucatan > Piste
Price Range: €49 - €76 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Chichen Itza 3*
Number of rooms: 44
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Odigeo and Priceline so you can book your Hotel Chichen Itza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Chichen Itza Hotel
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Chichen Itza staff and other travellers.
14 questions
Ask a question
Charlottesville
New York City

See all questions (14)

Questions? Get answers from Hotel Chichen Itza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms with even #s between 210 to 236 - facing main road & hence noisy”
 of 5 bubbles Traveleator, 3 Aug 2016 | Read review
“room to the pool recommended”
 of 5 bubbles GertW319, 27 Jun 2016 | Read review
“Ground floor overlooking the gardens - quiet and great wifi”
 of 5 bubbles JanB270, 5 May 2016 | Read review
“A room facing the inner courtyard would probably be quietest.”
 of 5 bubbles zilreywas, 25 Apr 2016 | Read review
“Request a superior room to be in back.”
 of 5 bubbles 250anneh, 8 Mar 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay