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Sheraton Hsinchu Hotel

Hotels.comUS$166*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Hsinchu Hotel
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487 Reviews from our TripAdvisor Community

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Showing 316: English reviews
Milan
Reviewed 13 March 2017 via mobile

This is one of the most comfortable Sheraton hotel that I tried. I'm come back here as a SPG Platinum member and the accommodated me in a wonderful suite with a lot of additional comforts. They really know how to manage their guesses in particular the special ones

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Helpful?
Thank 556conte68
新竹豐邑喜來登大飯店, MarCom at Sheraton Hsinchu Hotel, responded to this review

Dear Guest, Welcome back. We truly hope that you were enjoying your stay with us. We are looking forward you meet us again soon. MarCom Sheraton Hsinchu Hotel

Taipei, Taiwan
Reviewed 5 March 2017

此五星級飯店位置就在高速公路邊, 極為方便. 室內陳設符合五星級飯店水準, 惟東西棟設計容易讓人confused, 常常會迷路, 這表示方向標示不足. 更奇怪的是,向飯店人員詢問方向該如何走時,往往都會得到錯誤的答案.讓人覺得訓練不足,儘管他們的態度都很好. 房間的空調很好, 但桌子與床的距離太近, 讓人如果要坐著工作就覺得侷促, 室內空間擺放有問題. 床稍微太軟,容易讓人腰痠. 餐廳食物buffet算不錯. 綜合而言,這是一家讓人覺得氣氛高級,有luxury感覺的酒店,不負spg的招牌.但在細節上, 包括員工對飯店熟悉度,室內擺放等,仍有改進空間. 適合全家假日來玩,也適合商務旅行.

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Helpful?
Thank Doug_TDW
新竹豐邑喜來登大飯店, 行銷公關 at Sheraton Hsinchu Hotel, responded to this review
Google Translation

Dear Doug_TDW, 非常感謝...

Reviewed 2 March 2017

A SPG affiliate a 30-mins drive from TPE and 5 mints from HSR! Great staff at Club floor, esp. Eva who is always accommodating and proactive. Seasonal fruits are placed in a container by the elevators on each floor and stationeries, such as paper clips, pencil,eraser, post-it,scissors, are also available in rooms on SPG floors, or by request. Breakfast restaurants...

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Helpful?
Thank Yini H
新竹豐邑喜來登大飯店, Marcom at Sheraton Hsinchu Hotel, responded to this review

Dear Guest, Thanks for your time to give us this wonderful review. And We appreciate that you admire our associate, Eva. We will address to her directly. Thanks for staying with us. We work hard to make our guests happy. Marcom Sheraton Hsinchu Hotel

Giessen, Germany
Reviewed 24 February 2017

very good hotel, modern style, staff is very helpful, rooms are luxury and spacy, all you need is there. Free WiFi, breakfast included and very good, very well equipped fitness center, central location, will always stay in that hotel when I am here

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Helpful?
Thank blueskies15-10
新竹豐邑喜來登大飯店, Marcom at Sheraton Hsinchu Hotel, responded to this review

Dear blueskies15-10, Thank you for staying with Sheraton Hsinchu Hotel. We appreciate your feedback, and we will keep our amenities and service for every guest. Marcom marcom@sheraton-hsinchu.com

Reviewed 20 February 2017

Hotel well situated close to restaurant and lively street but nothing to see or do, this is a business-only location. 30 minutes in taxi from science park, 20 minutes from shopping mall "Big City". Room are very spacious and extremely well equipped with iron board, USB boards, very distinctive light control. Quiet and well isolated you're up for a good...

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Helpful?
Thank Emmanuel T
新竹豐邑喜來登大飯店, MarCom at Sheraton Hsinchu Hotel, responded to this review

Hi Emmanuel T, Thank you for taking the time to share your recent experience at the Sheraton Hsinchu Hotel. We work hard to make our guests happy. However, about the Wi-Fi signal issue, we already sent IT associate to check internet performance of the room you stayed. And it’s been improved now. We would like to help every guest, and...

Hsinchu, Taiwan
Reviewed 9 February 2017

My wife and I stayed here one night during Chinese New Year. The building itself is quite large housing several restaurants on the 2nd floor and numerous options for rooms from a superior room (lower level floor) to the presidential suite. The rooms are clean and spacious compared with a typical hotel in Taiwan. We paid for a room with...

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Helpful?
Thank tcthepoet
新竹豐邑喜來登大飯店, marcom at Sheraton Hsinchu Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Bengaluru, India
Reviewed 2 February 2017

I have stayed at the Sheraton Hsinchu a couple of times, always on business trips. The room is big and comfy, the staff is really friendly and most of them speak English. The bathroom is big with a nice tub and a see through glass window. The room has good WiFi connectivity and a nice desk to work on ....

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Helpful?
Thank John P
新竹豐邑喜來登大飯店, MARCOM at Sheraton Hsinchu Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Sunnyvale, California
Reviewed 24 January 2017

I arrived at the hotel at 7:20am. They did not have a room ready for me, which was understandable. So I hung out at the lobby area until it was ready at 11am. My room was definitely worth the wait. Really like the bathroom and the TV. The pillows were comfy also. They even provide shuttle service to the nearby...

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Helpful?
Thank Buaya123
新竹豐邑喜來登大飯店, Marcom at Sheraton Hsinchu Hotel, responded to this review

It's our pleasure to have you here, we will keep improving it when you meet us next time.

Quezon City
Reviewed 22 January 2017

This hotel definitely falls under the category of the Sheraton Grande hotels. Twin towers, grand lobby and complete with all the amenities you can expect from a 5-star hotel. The suite room (courtesy of a Platinum upgrade) was large and tastefully decorated in a modern style. One enters into a separate dining and living area with its own bathroom. The...

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Helpful?
Thank valmun
新竹豐邑喜來登大飯店, MARCOM at Sheraton Hsinchu Hotel, responded to this review

Thank you for staying with Sheraton Hsinchu Hotel. We appreciate your feedback, and we will keep our amenities and service for every guest.

Mumbai (Bombay), India
Reviewed 13 January 2017

Pros: Well equipped hotel with all that you need for a business trip. There are convenience stores nearby. There are places to get food at even odd hours of the day nearby. Staff is polite,helpful and courteous they are always having a smile. Rooms are big enough. Breakfast is great with enough variety and sufficient space to accommodate a large...

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Helpful?
Thank Rho1
新竹豐邑喜來登大飯店, Marcom at Sheraton Hsinchu Hotel, responded to this review

We appreciate that your feedback for all experience. And I will directly address the laundry issue to the related department.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available

Additional Information about Sheraton Hsinchu Hotel

Address: No.265 Section 1, Guangming Sixth Road, Zhubei 302, Taiwan
Region: Taiwan > Zhubei
Price Range: €123 - €171 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Hsinchu Hotel 4.5*
Number of rooms: 13
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Hsinchu Hotel staff and other travellers.
7 questions
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Salt Lake City, Utah
Edmonton, Canada
2 months ago
Salt Lake City, Utah
2 months ago

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Questions? Get answers from Sheraton Hsinchu Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the room with city view on higher floors.”
vinaya22, 15 Mar 2017 | Read review
“Higher level floors cost more even with similar areas as lower level floors.”
tcthepoet, 8 Feb 2017 | Read review
“The rooms hardly have views but who needs a view when you have a comfy bed and excellent tub.”
Gorgeousbella, 10 Sep 2016 | Read review
“Ask for the Club floors”
garyt200, 15 Aug 2016 | Read review
“Does not matter. Each room is excellent.”
UlasYuksel_Tr, 9 Aug 2016 | Read review
5 of 5
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US$166* /night
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Prices are for 1 room, 2 adults
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