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The Westin Siray Bay Resort & Spa Phuket

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The Westin Siray Bay Resort & Spa Phuket
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1,864 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Siray Bay Resort & Spa Phuket
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Showing 1,507: English reviews
Singapore
Reviewed 2 September 2014

Placed in a non hustling and bustling crowded area of Phuket, the place really enthralled me and my wife with another couple friend of ours. When you reach the resort you want to start getting your camera out, because the views are so stunning. We stayed 5 Nights, and loved every bit of it. Every room had a sea view...

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Helpful?
Thank Vineet P
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Vineet P, Thank you for your wonderful review about your stay experience. I am delighted to know that you had an enjoyable and comfortable stay with us. Your positive feedback is much appreciated by our team. Thank you for highlighting our room, the views, readiness of the buggy service, a variety at breakfast as well as service from our...

London
Reviewed 2 September 2014 via mobile

Lovely hotel - one of the best Westins we've stayed at across the globe. Very scenic and their superior view room is really worth staying at. However during or stay their air conditioning was making noises which hampered our sleep - so they shifted us to a crappy room and that's not good hospitality. One would expect better service for...

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Helpful?
Thank Apoorv03
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Apoorv03, Thank you for choosing to spend your holidays at our resort and rating us one of the best Westins. It is a pleasure to read that you enjoyed the room and the scenic view of Siray Bay. I sincerely apologize that your experience did not meet the high standards we aim to provide. I much appreciate your feedback...

Reviewed 2 September 2014 via mobile

The place is filled with friendly smiley people. If you want peace and quiet, look no more. Also trips to varies islands can be booked via the reception with (ofcourse) 1 day notice. True some of the rooms have shared tiny pools but the beach is right in front of you. Still want the pool??

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Helpful?
2Thank Abdullah A
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Abdullah A, Thank you for sharing your feedback with other travelers on TripAdvisor. I am pleased to read about your positive experience at The Westin Siray Bay Resort & Spa, Phuket. I hope you had a relaxing holiday and look forward to seeing you again soon. Be well, Janet McNab General Manager

Minneapolis, Minnesota
Reviewed 27 August 2014

As an SPG fanatic I usually find the Westin to be a solid choice when traveling abroad. This hotel was in need of a bit of a face lift. We booked a room with a dipping pool and I give two thumbs up to the view, however, the bathroom had mold on the drapes and we found mold on the...

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Helpful?
1Thank Julie J
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Julie J, Thank you for choosing The Westin Siray Bay Resort & Spa Phuket and sharing your feedback with us and other travelers on TripAdvisor. I am sorry to read your cleanliness of the room and have personally ensured with our team to make improvement on the areas you have raised. In regard to our associates’ language skill, I...

Singapore, Singapore
Reviewed 27 August 2014 via mobile

First thing - if you want a beach with white powder sand, go look else where. Second thing - if climbing stairs or walking on extreme slopes if your thing then this is a serious contender. + It's set on a hillside. So this affords a great look at night on pictures of the resort and virtually guarantees unblocked views...

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Helpful?
2Thank t4tortoise
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear t4tortoise, Thank you for your time to post a review about your stay experience on TripAdvisor. Your feedback is important to us and will assist our ongoing efforts to improve our products and services. Personally, I would like to take this opportunity to thank you for your positive feedback on our Westin Kids Club, the beautiful sunset, the views...

Adelaide, Australia
Reviewed 24 August 2014 via mobile

This hotel without question was incredible! Something you would see in a movie and only ever wish one day you were here!! The staff were so welcoming, so helpful and beautiful, after an incidence with a local restaurant the staff had our safety and best interest at heart, they were over accommodating! On the 3rd day my boyfriend got sick...

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Helpful?
1Thank Oriana R
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Oriana R, Thank you for taking time to provide a comprehensive review about your recent stay. I am delighted that you have chosen to spend your holidays with us at The Westin Siray Bay Resort & Spa Phuket. I am pleased to hear that your stay was comfortable as well as your positive feedback about our associates and breakfast....

singapore
Reviewed 23 August 2014

The hotel itself is good, the staff are very helpful, food was excellent, rooms are large but averagely furnished. The views of the bay are lovely, a quite secluded bay and definitely removed from the frenzy. But be warned, you will feel like a mountain explorer...the slopes you need to climb to the rooms are near vertical, ladies do not...

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Helpful?
1Thank mulika01
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear mulika01, Thank you for sharing your feedback about your stay experience with us. I am pleased to read your positive comments on our resort, food, room and our associates. Your feedback is much appreciated by our team. The resort is built on the hillside, however this means all of our rooms boast the beautiful view of Siray Bay. We...

Singapore, Singapore
Reviewed 22 August 2014

I have also been a fan of westin and the westin siray bay is a beautiful property on the hill top with beautiful view of the sea. The service was excellent and really a place to relax and recharge. We opted for the room with the private pool and the sunset and the breeze was just beautiful. And I will...

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Helpful?
Thank raymondtan_11
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear raymondtan_11, Thank you for your wonderful review about your Westin experience at our resort. I am delighted to hear about your support to Westin and that you had a relaxing and comfortable stay with us. It is great that you took advantage of the private plunge pool and enjoyed the beautiful view from atop. Thank you for your recommendation...

Dubai, United Arab Emirates
Reviewed 21 August 2014 via mobile

Great hotel and beautiful rooms but very poor service. Transport was late at the airport to pick us up, rooms weren't ready for an hour an half, restaurant takes too long to deliver the meals, the AC was also broken at the restaurant. Pick up tuk-tuk takes forever even though we called them 3 times, we almost lost the pick...

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Thank esternemes
Hyderabad, India
Reviewed 19 August 2014

Visited the westin on our honeymoon for 4 nights. The staff are wonderful, always smiling and pleasant. The resort is pretty hidden away from the chaos of the main city and beaches, so people who want to spend a relaxing time, will find it to be great. The resort has several infiniti pools (3) with a sunken bar and snack...

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Helpful?
1Thank SwethaN
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear SwethaN, Thank you for choosing The Westin Siray Bay Resort & Spa Phuket as your honeymoon destination. I am delighted to read that you and your husband had a great time staying with us and enjoyed our SPG platinum benefits as well as the Indulge Suite, breakfast variety and selection of Indian dishes. I have noted your comments on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Siray Bay Resort & Spa Phuket

Address: 21/4 Moo 1,Rasada, Phuket Town, Phuket 83000, Thailand
Region: Thailand > Phuket > Phuket Town
Price Range: €95 - €236 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Siray Bay Resort & Spa Phuket 5*
Number of rooms: 257
Reservation Options:
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Also Known As:
The Westin Siray Bay Resort And Spa Phuket
The Westin Siray Bay Resort & Spa Phuket Hotel Phuket Town
The Westin Siray Bay Resort & Spa Phuket Thailand
Hotel Style:
#2 Luxury Hotel in Phuket Town
#2 Spa Hotel in Phuket Town
#3 Romantic Hotel in Phuket Town
#3 Family Hotel in Phuket Town
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Siray Bay Resort & Spa Phuket staff and other travellers.
38 questions
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Questions? Get answers from The Westin Siray Bay Resort & Spa Phuket staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms facing the sea”
 of 5 bubbles 105322, 16 Mar 2017 | Read review
“Just request room with sea view even though I thing each room has it. Maybe ask for room close to the main pool.”
 of 5 bubbles nataliakX3823OI, 28 Feb 2017 | Read review
“Private pool room was amazing!”
 of 5 bubbles 10H, 24 Feb 2017 | Read review
“Try the suite with private pool”
  • Inspire suite
 of 5 bubbles Global_Citizen_YK, 16 Feb 2017 | Read review
“every room is outstanding”
 of 5 bubbles nucdoclee, 28 Jan 2017 | Read review
5 of 5