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The Westin Siray Bay Resort & Spa Phuket

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The Westin Siray Bay Resort & Spa Phuket
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1,833 Reviews from our TripAdvisor Community

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Boston, Massachusetts
Reviewed yesterday NEW

Our second visit to this hotel, definitelly an oasis in craziness of Phuket. We only stayed one night on the way to next active adventure. Our stay was super relaxed and we enjoyable. One thing to remember is that the hotel is away from many activities, but if you need to decompress and gather energy for further exploration, I definitelly...

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Helpful?
Thank hypno999
Reviewed yesterday NEWvia mobile

Great view but our experience was very disappointing. It is nice a resort but isolated, there is a shuttle that takes you to town but at a charge to and from/person. On our second night stay, after an 8 hour boat tour in the sun, we walked into a sauna, our Air conditioner broke and it took almost 2 hours...

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Helpful?
Thank Lillian T
Riga, Latvia
Reviewed yesterday NEWvia mobile

The hotel itself is comfortable, good breakfast, nice pools, nice rooms... but we had some issues with the water in the room, so we had to change the room...and had to be quite demanding, not to get a smaller room, to get some complimentary dinner for the spoiled days... If you don't ask, they won't really offer much. So, if...

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Helpful?
Thank Alj0naK
Stavanger, Norway
Reviewed 4 days ago NEW

We stayed five nights at the hotel in February. The hotel is beautiful and the property well kept. Service is top - very friendly and helpful staff. The hotel offers good facilities for families travelling with young children. Great and flexible kid's menu. The SPG kids pass is recommended. Food in general was very good. The beach is not great...

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Helpful?
Thank 10H
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear 10 H, Thank you for your wonderful review of your recent holiday with us, we are very pleased that you enjoyed your stay and facilities available at the resort. We are definitely a family friendly resort that caters to children and their needs always. We will certainly pass on your compliments to our Housekeeping team and hope you will...

Firenze
Reviewed 5 days ago NEW

I was travelling with my husband and my little son (almost 2 years old): the property is beautiful but completely uncomfortable for those who need to move on a wheel chair because rich of architectural barriers. Despite that, the shuttle service to and from the rooms managed by the concierge is excellent: the staff super friendly and speedy. The beach...

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Helpful?
Thank OmbrettaFirenze
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear OmbrettaFirenze, Thank you for sharing your recent experience with you, we are very pleased that you had an enjoyable stay with us with your family. We have taken note of your comments, unfortunately the resort is located on a hill so it can cause inconveniences for our wheelchair guests but we will see how best we can improve on...

Camberley, United Kingdom
Reviewed 1 week ago

Just got back after 5 nights here .. everything was perfect! Nice room , great view, food and drink excellent .. most of all, the staff, they cannot do enough for you One small suggestion .. maybe the Prago pool could be kept for adults only as there was one afternoon where an English family arrived with 2 young children...

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Helpful?
2Thank SurreySunshineFamily
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear SurreyShunshineFamily, Thank you for taking the time to share your experience regarding your recent holiday with us, we are pleased that you enjoyed our resort and facilities. It makes me very proud to hear that our staff were able to assist you and your family during the stay. We have taken note of your comment regarding Prego pool ,...

Melbourne, Australia
Reviewed 1 week ago

This hotel resort is fantastic for a quiet getaway. Stunning views and gardens. It takes about 15 minutes to get to phuket town by taxi. Food is excellent and drinks are great plus they have some good specials. Staff were absolutely the best, very helpful and happy. The pool access room was disappointing because the pool is just a tiny...

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Helpful?
Thank altojus
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Altojus, Thank you for sharing your experience of Westin Siray bay with us , we are happy to hear that you had a comfortable and pleasant stay with us. We appreciate your compliments towards our staff and food. We have taken note of your comment regarding the pool access room and unfortunately it is an architectural design that we...

London, United Kingdom
Reviewed 1 week ago

The setting is absolutely fantastic overlooking the Siray bay and the resort is private and quiet. There is a very nice gym with excellent view and three pools to choose from. The staff are ever so helpful, they really try hard to meet everyone's needs and make up for any shortcomings (there are details around the hotel that need updating)....

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Helpful?
Thank Global_Citizen_YK
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Global_Citizen_YK, Thank you for your positive and encouraging review of your recent stay with us, we are very happy to hear that you enjoyed our facilities and our staffs were able to serve you well. We will certainly recognize the EEST Breakfast crew for their service and they will be very happy to gain your compliment. We hope we...

Singapore, Singapore
Reviewed 2 weeks ago

Have been to phuket many times, but first time here and on a business trip. It has a nice ambience, some nice staff but needs stepping up. Good restaurant, not too bad bar selection. Had a room at ground floor with no view, quite disappointed but wasn't too affected until I had to change room. And it was because of...

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Helpful?
Thank Lee1003
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Lee1003, Thank you for sharing your recent experience with us, it is unfortunate that we could not meet your expectations during your stay. Please be rest assured that I will personally work with the team to improve our shortcomings for service lapses and our ongoing training will ensure that this is not repeated again in the future. Due to...

Washington DC, District of Columbia
Reviewed 2 weeks ago

This was a great place, from the nice views to the wonderful service! We also enjoyed the food options. The only downside was that the beach was not that great with rocks and lots of trash, although this was not the hotel's fault. We hope to return next time we are in Phuket!

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Helpful?
Thank worldtravels673
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear worldtravels673, Thank you for sharing your experience of our resort and we are pleased that you enjoyed our facilities’ and services. We have taken note of your valuable comments and will see how best we can improve on these. Unfortunately the sea on the east coast of the island, where our resort is situated is not as blue and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Siray Bay Resort & Spa Phuket

Address: 21/4 Moo 1,Rasada, Phuket Town, Phuket 83000, Thailand
Region: Thailand > Phuket > Phuket Town
Price Range: €97 - €227 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Siray Bay Resort & Spa Phuket 5*
Number of rooms: 257
Reservation Options:
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Also Known As:
The Westin Siray Bay Resort And Spa Phuket
The Westin Siray Bay Resort & Spa Phuket Hotel Phuket Town
The Westin Siray Bay Resort & Spa Phuket Thailand
Hotel Style:
#2 Spa Hotel in Phuket Town
#2 Luxury Hotel in Phuket Town
#3 Family Hotel in Phuket Town
#3 Romantic Hotel in Phuket Town
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Siray Bay Resort & Spa Phuket staff and other travellers.
37 questions
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Questions? Get answers from The Westin Siray Bay Resort & Spa Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Private pool room was amazing!”
 of 5 bubbles 10H, 24 Feb 2017 | Read review
“Try the suite with private pool”
  • Inspire suite
 of 5 bubbles Global_Citizen_YK, 16 Feb 2017 | Read review
“every room is outstanding”
 of 5 bubbles nucdoclee, 28 Jan 2017 | Read review
“Most rooms have very nice view, some even private pools”
 of 5 bubbles davidsI5940NO, 27 Jan 2017 | Read review
“spacious rooms, quiet, big bathrooms”
 of 5 bubbles N1ck_S9, 21 Jan 2017 | Read review
5 of 5