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Centara Karon Resort Phuket

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#17 of 132 Hotels in Karon
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1 room 2 adults 0 children
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Centara Karon Resort Phuket
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3,596 Reviews from our TripAdvisor Community

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Showing 3,178: English reviews
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Reviewed yesterday NEW

Lovely hotel complex but very big, only three restaurants in complex and service very hit and miss, the chef should read the menus. I received four meals over the 10 days that were not as written on the menu. The staff apart from reception staff are very helpful When we arrived despite thinking we had booked a luxury pool villa...

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Helpful?
Thank Andy B
Reviewed 3 days ago NEWvia mobile

Along with the rest of the reviews, I agree that the environment is outstanding. For the most part the grounds are very well maintained and the pools are always clean. Out of our 7 day stay we had problems the first 4. We had no idea the Guest Relations Manager existed until day 6. I am not sure I can...

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2Thank SkyeBV
Milan Bergamo Orio Al Serio
Reviewed 3 days ago NEW

So disappointed with our choice of this hotel for our first trip to Thailand. The hotel grounds are lovely as is the setting of the children's pool and I'm sure it's a great hotel for families with young children but for my husband and I (in our 60s) it was a huge disappointment and feel there is no way it...

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4Thank traceface
Reviewed 6 days ago NEWvia mobile

Nice hotel in a decent location. Well maintained and clean. Staff are nice and helpful especially a guy called Kanun, probably one of the nicest people I have every meet on holiday ever.. great asset to the hotel.

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Helpful?
Thank Ross O
ManagementCKR, Manager at Centara Karon Resort Phuket, responded to this review

Dear Ross O Thank you very much for your recent stay with us at Centara Karon Resort and for having taken your valuable time to share your experience on Trip Adviser. Very happy to hear you have been satisfied with your vacation and all our services provided. It is great to read all your comments and we are certain future...

London, United Kingdom
Reviewed 6 days ago NEW

Have recently spent 14 nights at this wonderful hotel. From check in to departure our stay was faultless and all of the staff were very helpful and friendly. Our room was cleaned daily,towels replaced daily. The breakfast served in both restaurants would be very difficult to fault....very clean and amazing selection of food and drinks. The hotel is in the...

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2Thank chapsie38
ManagementCKR, Manager at Centara Karon Resort Phuket, responded to this review

Dear chapsie38 warm greetings from Centara Karon Resort Thank you very much for your recent stay with us at Centara Karon Resort and for having taken your valuable time to share your experience on Trip Adviser. Very happy to hear you have been satisfied with your vacation and all our services provided. It is great to read all your comments...

Reviewed 1 week ago

Beautiful setting. Beautiful pools. Brilliant food. As a couple don't stay by the lagoon as it is mostly families with children if you want peace and quietness. Very helpful staff especially Kaow , who arranged to get a quiet room for my wife and I as we are very light sleepers.

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Helpful?
Thank Barry H
ManagementCKR, Manager at Centara Karon Resort Phuket, responded to this review

Dear Barry H Thank you very much for your recent stay with us at Centara Karon Resort and for having taken your valuable time to share your experience on Trip Adviser. Very happy to hear you have been satisfied with your vacation and all our services provided. It is great to read all your comments and we are certain future...

Reviewed 1 week ago via mobile

To be fair, huge complex with various amenities..but service experience is average, few occasions were we encounter rude service at the reception to room assistance, rude cashier on the dining area, my wife wrongly charge with a bill from the pool bar item that we didnt get,..worst scenarios to get from a holiday where you are paying pricey accomodation..

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Helpful?
Thank Ner Moroso R
ManagementCKR, Manager at Centara Karon Resort Phuket, responded to this review

Dear Moroso R Warmest greetings from Karon Beach, Thank you very much for your recent stay with us at Centara Karon Resort and for having taken your valuable time to share your experience on Trip Adviser. Very happy to receive positive comments as well as when guests share comments for us which shows a need to improve or needs to...

England
Reviewed 1 week ago via mobile

Spent 4 nights here beginning of march Very warm welcome friendly staff we arrived very early and they were very accommodating to get our rooms ready rooms clean close to everything nice pool and gardens breakfast good would definitely return

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Helpful?
Thank pink26
ManagementCKR, Manager at Centara Karon Resort Phuket, responded to this review

Dear pink26, warm greetings from Karon Beach, Thank you very much for your recent stay with us at Centara Karon Resort and for having taken your valuable time to share your experience on Trip Adviser. We are glad that you found our resort to be in a great location and we very proud to share such an unique and special...

Maidstone, United Kingdom
Reviewed 1 week ago via mobile

Rooms in this hotel are dated urine stained matteris saliva stained pillows we moved rooms bathroom's are basic and in need of updateing All food and drinks in the hotel are + service charge and VAT The hotel facilities are very good and the pools are very good Avoid this hotel if you are used to good 4 star rooms

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1Thank gary s
ManagementCKR, Manager at Centara Karon Resort Phuket, responded to this review

Dear gary s Thank you very much for your recent stay with us at Centara Karon Resort and for having taken your valuable time to share your experience on Trip Adviser. Very happy to hear you have been satisfied with your vacation and enjoyed our pools and all the hotel facilities. Apologies for the stain at the mattress but thank...

Reviewed 1 week ago via mobile

Me and my fiancé visited from the 2nd to the 16th of March and it was fantastic. The staff were exceptional, from the security guard at the gate, who was always cheerful in the evening to the chamber maid who did a great job. Room was always clean and the bed was enormous. We were on a bed and breakfast...

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Helpful?
Thank poddy72
ManagementCKR, Manager at Centara Karon Resort Phuket, responded to this review

Dear poddy72 Thank you very much for your recent stay with us at Centara Karon Resort and for having taken your valuable time to share your experience on Trip Adviser. Very happy to hear you have been satisfied with your vacation and all our services provided. It is great to read all your comments and we are certain future travelers...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Lotus Restaurant
Lotus Restaurant
Cuisines: Asian, Barbecue, Thai
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Centara Karon Resort Phuket

Address: 502/3 Patak Road | Karon Beach, Karon, Phuket 83100, Thailand (Formerly Central Karon Beach Resort)
Region: Thailand > Phuket > Karon
Price Range: €41 - €161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Centara Karon Resort Phuket 4*
Number of rooms: 335
Reservation Options:
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Also Known As:
Centara Karon Resort Phuket Hotel Karon
Centara Karon Hotel Phuket
Centara Hotel Karon
Hotel Style:
#5 Business Hotel in Karon
#7 Top resorts Hotel in Karon
#9 On the Beach Hotel in Karon
#10 Spa Hotel in Karon
#15 Family Hotel in Karon
#16 Luxury Hotel in Karon
#18 Romantic Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from Centara Karon Resort Phuket staff and other travellers.
291 questions
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London, United Kingdom

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Questions? Get answers from Centara Karon Resort Phuket staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor on The Terraces was quiet but A/C unit was noisy.”
 of 5 bubbles traceface, 27 Mar 2017 | Read review
“Ground floor lagoon rooms are the best for families they open out straight to the pool”
 of 5 bubbles kellys792017, 21 Mar 2017 | Read review
“garden /pool rooms better than tower”
 of 5 bubbles lou069, 21 Mar 2017 | Read review
“One Bedroom Pool Cabana!!”
 of 5 bubbles 804gemmah, 21 Mar 2017 | Read review
“Stay at a Lagoon room if you have a kids.”
 of 5 bubbles adamrI7981UF, 13 Mar 2017 | Read review
5 of 5