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Hilton Phuket Arcadia Resort & Spa

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#34 of 130 Hotels in Karon
Certificate of Excellence
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Hilton Phuket Arcadia Resort & Spa
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2,746 Reviews from our TripAdvisor Community

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Showing 1,874: English reviews
Gurgaon, India
Reviewed 21 April 2013

We were there for three days as part of a large group. We stayed in, what I think was the old wing where rooms were quite nice though a bit aged. It is in a quiet part of Phuket, so going out anywhere of the hotel to eat (which one must to get good options that Phuket has to offer)...

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Helpful?
Thank Asheeshg
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. We are indeed disappointed to know that some aspects of your stay fell below your expectations and I sincerely apologise for those matters. We will improve our operations to cater to large function groups and individual travel guests at the same...

Mumbai, India
Reviewed 19 April 2013

The hotel is located over a wide spread sprawling and well maintained property. It boasts of one of the best and largest swimming pools around. Though there are a lot of facilities within the hotel premises like pool, fitness centre, spa, etc. the hotel is relatively far away from the main city centre / market places like Patong. Overall a...

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Helpful?
Thank Pooja Dhruva S
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. It’s our pleasure to know that you enjoyed the stay with us. We appreciate your comments on our property. As you outlined, our resort isn’t located in the main city. However, Patong is a 15-minute drive from our property, with local...

Bangkok, Thailand
Reviewed 18 April 2013

I have revisited this hotel several times and decided to stay for the Songkran Holiday there this year. The hotel still is as beautiful as I remembered and changing the hotel entrance allows morre privacy to the hotel beach.As Phuket becomes more crowded, this hotel still remains idyllic with really beautiful trees and landscape . One can just relax and...

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Helpful?
1Thank thaigourmet
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. We’re disappointed to know that the welcome lobby experience was not up to your expectation and we sincerely apologize. Truly we assigned the staff at the welcome lobby who speaks English as majority of guests speak English. However we have been...

Bursa, Turkey
Reviewed 16 April 2013 via mobile

I have stayed there on my honeymoon. 7 nights. Really well designed hotel. Nature, pools, lake looks well. wery helpfull officers. Rooms: amazing sea and trees views, birds singing song. Old room designs can be improved. Advice anyone looking a hotel in silence. Enjoyed to stay there.

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Helpful?
Thank CengizKonak
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. First of all, thank you for choosing our resort for your honeymoon. It is our pleasure to hear that you enjoyed your overall stay and our team assist your stay with friendly hospitality. I have passed your comments to our team...

Johannesburg, South Africa
Reviewed 15 April 2013

We spent 11 nights at the Hilton Phuket Arcadia our second visit to this resort. It is an absolutely amazing place to be the grounds are exceptionally kept and the new pool and bar area is awesome next to the sea. The pools are great and this visit they did not allow the wet children to the breakfast area by...

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1Thank Jason P
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. We’re glad to know that you and your family had an excellent holiday on your return at our resort. We appreciate your positive comments and shared them with all team members. It’s gratifying for the whole team to receive such feedback....

Brighton, United Kingdom
Reviewed 14 April 2013

We have just returned after spending our Honeymoon here ..Loved it all. Breakfast fab..staff are great and always smiling.,Our room was cleaned every day and everything was tidied and clothes folded !....Air conditioning was fantastic as it was really hot at this time of year 46 deg one day ! phew! Location was great as just across the road from...

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2Thank Lorraine1968_13
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. It’s our greatest pleasure to hear that you enjoyed every minute of your vacation in Phuket during your special occasion. We appreciate your positive comments, and I’ve passed them to the team as it motivates them to keep up the great...

Esfahan, Iran
Reviewed 14 April 2013

It's my 2nd trip to Phuket. In my previous trip I resided in Le Meridian with a group of my friends and we spent very fantastic times …. I try to reserve there again but my agency said that they haven't triple beds room and recommend me to stay in Hilton … No regret: except music bonds that play at...

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3Thank kaveh k
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. It’s our pleasure to know that you enjoyed your stay with us on your return to Phuket. We appreciate your compliments on the resort and our team’s warm hospitality. Your comments to the team inspire them to keep on delivering friendly...

Reviewed 14 April 2013

I have visited this hotel many times because of working as a flight attendant and I would definitely return as a tourist! The staff were always pleasant, the room and bathroom immaculate, the pools lovely and the whole appearance of the hotel smart and clean. Great happy hour with 2 drinks for the price of one. Restaurant prices of course...

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1Thank STPU
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. We’re glad to know that you enjoyed our resort many times and are planning to come back again. We appreciate your loyalty to our property and look forward to welcoming you back to Hilton Phuket Arcadia Resort & Spa in the...

Reviewed 13 April 2013

My husband and I booked to stay at this hotel in the first week of May as we will only be in phuket for 3 nights we want to make the most of our trip by arranging tours and also getting advice on planning our stay and spa treatments. We went onto the website and emailed the the vacation planner...

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1Thank Halimaadam
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you for planning to stay with us for your vacation in Phuket. We sincerely apologize for the delay our reply to your requests. As we can't trace your e-mail without detail of reservation, please allow me to ask you to resend us e-mail as urgent @ Phuket.Reservations@hilton.com. Once we receive your e-mail, we will reply back to...

Los Angeles, California
Reviewed 12 April 2013

First and foremost the service at the Hilton Arcadia was outstanding. Special mention goes to the Hilton Honors desk and the wonderful ladies working in the Panorama lounge. We were upgraded to a beautiful suite with incredible views of the beach. All pools are nice, but I liked the club pool the best. We will definitely be back.

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Thank Kensnavely
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. It was our great pleasure to welcome you as our loyal HHonors Diamond Member. We’re happy to know that you enjoyed the overall stay with us. We appreciate your positive comments on the service of our team members, especially at Hilton...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort is located on the island’s west coast and offers a range of fun and relaxation options for parents and children alike. The resort sprawls over 75-acres landscaped gardens, right on the golden sands of Karon Beach. The resort is conveniently located to four world-class golf courses, elephant riding, scuba diving, ancient golden temples and an abundance of shopping areas. It is the place that you’d rather be with your family for next holiday. ... more   less 

Additional Information about Hilton Phuket Arcadia Resort & Spa

Address: 333 Patak Road, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Price Range: €83 - €428 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Phuket Arcadia Resort & Spa 5*
Number of rooms: 665
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Orbitz, Hotels.com, Expedia, Priceline, Travelocity, Agoda and Odigeo so you can book your Hilton Phuket Arcadia Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Phuket Arcadia Resort And Spa
Hilton Phuket Arcadia Hotel Karon
Phuket Hilton
Hilton Phuket Arcadia Resort & Spa Karon
Hotel Style:
#7 Business Hotel in Karon
#16 On the Beach Hotel in Karon
#16 Top resorts Hotel in Karon
#18 Family Hotel in Karon
#22 Spa Hotel in Karon
#25 Romantic Hotel in Karon
#30 Luxury Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phuket Arcadia Resort & Spa staff and other travellers.
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Questions? Get answers from Hilton Phuket Arcadia Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We got an upgraded room to deluxe with sea-view so that was so beautiful”
 of 5 bubbles 589sard, 5 Dec 2016 | Read review
“ask for a corner room”
 of 5 bubbles G8489JAbrianc, 21 Nov 2016 | Read review
“Must have a see view”
 of 5 bubbles , 11 Nov 2016 | Read review
“Higher floor room would be nice for better views”
 of 5 bubbles booLincoln, 5 Nov 2016 | Read review
“Any ocean view room”
 of 5 bubbles , 27 Oct 2016 | Read review
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