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Hilton Phuket Arcadia Resort & Spa

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#34 of 130 Hotels in Karon
Certificate of Excellence
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Hilton Phuket Arcadia Resort & Spa
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2,824 Reviews from our TripAdvisor Community

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Showing 1,922: English reviews
Mumbai (Bombay), India
Reviewed 16 October 2013

I have loved staying at hilton Arcadia . It was my 1st stay with hilton. It was really nice. Since it is a huge property, it was grand in all its possibility. Lobby area was huge. Very good gym. And swimming pool. Amazing view of sea from the room. It has accessibility from all d beaches. Will love to go...

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Helpful?
Thank sidhtravel
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. It is great to read through your positive comments on our resort. Furthermore, we are happy to know that you are willing to stay with us again. Once again, thank you for your feedback. We look forward to welcoming you back...

Kuala Lumpur, Malaysia
Reviewed 16 October 2013

We just came back from a 4 night stay at Hilton Arcadia. As pointed out, this is a huge property and has many guests so service can be a little impersonal. We were in a Jr suite at lotus wing. After having been to so many hotels, this one is really a bit dated and in need of refurbishment.I am...

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Helpful?
Thank Lin5858
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. To our great disappointment, some aspects of your stay fell below your expectation. As we outlined at several occasions, we have carried out the renovations on more than one-third of total rooms and the grand ballroom, and we have a plan...

Sydney, Australia
Reviewed 15 October 2013

My wife and I were badly in need of recharging our batteries after a very hectic few months and the Hilton on Karon Beach Phuket came up trumps in all departments. We feel refreshed and revitalised after a wonderful stay.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Rael P
Bangkok, Thailand
Reviewed 8 October 2013

This is a huge property, dated but nicely maintained. View of the beach from the rooms is exceptional. However bear in mind it does give you a feel of being an old property. Lobby area is huge, and quite crowded and chaotic. So is the coffee shop. However its not a bad option for a couple of nights as the...

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1Thank Ira D
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. We are disappointed to know that some aspects of your stay were not up to your expectations. As January is the peak season, many areas of the hotel were very crowded. As you pointed out, our hotel is not brand new...

Brisbane, Australia
Reviewed 8 October 2013

We (2 Adults + 3 Children (15, 13 and 10)) were very nervous having read some of the reviews below. We should not have been. At check-in I requested our family to be placed in A block with ocean views, as per review suggestions below, but was assured that our assigned "family room" (Suite + inter joining Deluxe Room) in...

Review collected in partnership with Hilton Hotels & Resorts
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2Thank Timothy W
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. It is our great pleasure to know that you had a pleasant experience of the stay with us. We truly appreciate your compliments on the resort offerings, especially on hospitality of our team members. I have passed your compliments to the...

Sydney, Australia
Reviewed 8 October 2013

OMG! Such a beautiful hotel, just far enough from Patong so your not near too much drunken trash behaviour, but not too far so travelling to shops/restaurants is not too much of a trek. Fab hotel! Very clean, staff ultra ultra friendly! Restaurants all clean and fresh food, really tasty and not overpriced for hotel food. Would push anyone going...

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2Thank CatherineK255060
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. We are glad to hear that you had great time with us. We appreciate your very positive comments on our offerings and hospitality of our team members, which are definitely great motivation for the entire resort team. Once again, thank you...

Bangkok, Thailand
Reviewed 8 October 2013

I will be honest that I was a bit concerned about this Hilton hotel when I read the mixed reviews. As a Hilton Honors rewards member I was cashing in 90,000 points (for a King garden view room) for the long weekend stay to celebrate my husband's birthday. We also had our 15-month old baby son in tow and weren't...

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4Thank ChristinaBangkok
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. It was our great pleasure to welcome you as our loyal Hilton HHonors member. We are happy to hear that your special holiday with family was delighted by the service of our team members. We appreciate your various compliments on the...

SHENZHEN, China
Reviewed 7 October 2013

Very good service. Would go back again. Drinks in the lobby lounge are a little on the expensive side and stingy. The staff is so friendly and helpful. Only downside was due to construction of road the trip from/to airport was 1 hour +.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Peter K
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. It is our pleasure that you enjoyed with the service of our team members. Thank you again for your feedback. We look forward to delighting you once again on your return trip to our resort in the future. Best regards, Akinori...

Navi Mumbai, India
Reviewed 7 October 2013

We travelled in a group of more than 300 people and Trust me it never looked like that so many people have been checked in this Hotel, Its a Huge Property with great Inhouse facolities, Huge swimming pools large lake and well spread lawns and gardens, The beach is just opposite the road, The hotel rooms though require a new...

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Thank Amitoz
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. It is our great pleasure to host the event and many people from the group had a good time with us. We hope we will have opportunities to host the event again or to welcome you back to the resort for...

Hobart
Reviewed 6 October 2013

We stayed in Hilton Arcadia for 3 nights on first arriving at Phuket. Very clean room with balcony which is all you need if you're planning on spending pool time. Friendly staff, but the included breakfast was a highlight with a massive variety and fully set you up for the day. Close to the beach which is a quick 2-5min...

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Helpful?
Thank JamieKz
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. We are pleased to know that you had a great experience with us and recommend our resort to other travellers. We appreciate your comments on various aspects of our resort, especially friendliness of our team member which we believe to make...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort is located on the island’s west coast and offers a range of fun and relaxation options for parents and children alike. The resort sprawls over 75-acres landscaped gardens, right on the golden sands of Karon Beach. The resort is conveniently located to four world-class golf courses, elephant riding, scuba diving, ancient golden temples and an abundance of shopping areas. It is the place that you’d rather be with your family for next holiday. ... more   less 

Additional Information about Hilton Phuket Arcadia Resort & Spa

Address: 333 Patak Road, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Price Range: €74 - €318 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Phuket Arcadia Resort & Spa 5*
Number of rooms: 665
Reservation Options:
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Also Known As:
Hilton Phuket Arcadia Hotel Karon
Hilton Phuket Arcadia Resort And Spa
Phuket Hilton
Hilton Phuket Arcadia Resort & Spa Karon
Hotel Style:
#7 Business Hotel in Karon
#16 Top resorts Hotel in Karon
#17 On the Beach Hotel in Karon
#18 Family Hotel in Karon
#21 Spa Hotel in Karon
#25 Romantic Hotel in Karon
#30 Luxury Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phuket Arcadia Resort & Spa staff and other travellers.
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Questions? Get answers from Hilton Phuket Arcadia Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location! Next to the beach!”
 of 5 bubbles DeliaC123, 18 Jan 2017 | Read review
“Choose a high floor”
 of 5 bubbles 19Jack64, 13 Jan 2017 | Read review
“try and get a sea view”
 of 5 bubbles roy1966186402, 10 Jan 2017 | Read review
“High floor sea view Lotus wing is convenient if you have lounge access, although there were people slamming the doors early in the morning.”
 of 5 bubbles BlogGrandVoyageur, 6 Jan 2017 | Read review
“Try to get a renovated room”
 of 5 bubbles DimiPet, 1 Jan 2017 | Read review
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