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Hilton Phuket Arcadia Resort & Spa

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#33 of 130 Hotels in Karon
Certificate of Excellence
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Hilton Phuket Arcadia Resort & Spa
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2,737 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Phuket Arcadia Resort & Spa
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Showing 1,868: English reviews
Manama, Bahrain
1 review
Reviewed 18 August 2013

After nearly an hour's drive we reached Hilton Arcadia, Phuket. The initial impression was great - with the hotel staff being very polite and courteous... we relished the cool lychee juice!! The staff who handled our reservations were very polite, and helped us to complete formalities with minimal fuss. The drive to our room was also great, with the short... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kumar P
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. It is our greatest pleasure to hear that you had great experience at our resort. We appreciate your various compliments on our resort and the service of our team member. I have shared your comments with the entire team as a... More 

Dubai, United Arab Emirates
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 August 2013

good family vacation hotel. value for money. not up to my standards in terms of quality and choice of food. one hour away from airport. too far from any commercial center or activities. not on the beach and not a lot of attractions within walking distance.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Riad A
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. We really appreciate your valuable comments, both positive and negative. As you gave us comments directly through our brand channel, we reply you separately. Thank you for your valuable feedback. Best regards, Akinori Ito Director of Operations Hilton Phuket Arcadia Resort... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 16 August 2013

We only stayed 1 night in this paradisiac hotel and had an amazing time. Right from the start every thing was perfect: the warm welcome with flowers & fruit cocktail. The room was simply amazing, with a great ocean view, a nice balcony not to mention the amazing bed where we slept like babies. The surroundings are beautiful, with numerous... More 

Helpful?
Thank Gregitch
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. It’s our pleasure to know that you as our HHonors VIP had an amazing time with us. We appreciate your positive comments on our resort and authentic Hospitality. It’s always gratifying for the whole team to receive these kinds of comments.... More 

Singapore, Singapore
1 review
Reviewed 13 August 2013

This hotel never failed to accommodate our needs. This time we had encountered issues with the electric power in our room, on & off for several hours. At that moment, we just wanted to be transferred to other room and will never ask for anything. However, Ms Lucky from FO made sure we were okay. We never expected that she... More 

Helpful?
Thank Zhel B
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. It is good to know that you enjoyed your 2nd stay with us and we are relieved that our team well recovered your unpleasant experience. I have passed your comments to Lucky and entire team as a great motivation for them.... More 

varanasi, India
1 review
Reviewed 12 August 2013

Nice big hoel,but rooms ar old and not modern.Hotel is maintaine with qualified staff,But far from patong main activities....would recommend if u plan to go for a vacation,out of city hustle and bustle

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Pramod T
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. We really appreciate your valuable comments, both positive and negative. As you gave us comments directly through our brand channel, we reply you separately. Thank you for your valuable feedback. Best regards, Akinori Ito Director of Operations Hilton Phuket Arcadia Resort... More 

Beijing, China
1 review
Reviewed 11 August 2013

a wonderful journey at this famous brand hotel. the whole environment and the service is very good. my daughter enjoy the swimming pool very much and she learn a lot during her stay at this hotel. maybe next time I will still choose this hotel again......

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jiguang Y
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. It’s our pleasure to know that you and your family enjoyed the overall stay with us. As you gave us comments directly through our brand channel, we have already replied you separately. Thank you for your valuable feedback. Best regards, Akinori... More 

Canberra, Australia
1 review
Reviewed 11 August 2013

This was our second visit to the hotel in two years. The staff are friendly and helpfull and go the extra mile to make sure all our needs where seen too. I look forward to booking my next stay with Hilton Phuket Arcadia for July 2014.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Brett D
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. It’s our pleasure to know that you had a wonderful experience with us on your second visit and our team assisted you the comfortable stay. As you gave us comments directly through our brand channel, we have already replied you separately.... More 

Beijing
1 review
Reviewed 11 August 2013

Every time you take a tower you have to register, and register again upon returning...so complicated, I did not get this when i stayed in our hotels. The swimming pool was too shallow somehow, there's not a profound one, 1.2meter is somehow fitting for kids I guess. But probably so, there are so many kids all around. Maybe it is... More 

Helpful?
Thank Ashley N
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. We’re disappointed to know that some aspects of your stay were not up to your expectations. We sincerely apologize for your disappointments. Speaking of the pool towel, we take various measures to manage the usage of the towels and to ensure... More 

Shanghai, China
1 review
Reviewed 8 August 2013

My wife chose this hotel. A fantastic experirence for us staying there. All staff are so nice and warmhearted. great location far from noisy and close to sea and the town. Great view from the room @ Lotus. Great breakfast for me, a vegetarian with a big stomach. My son likes the 5? outdoor pools so much and it is... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jiwei S
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. It’s our pleasure to know that your family, especially your son enjoyed pools and had a fantastic experience with us. As you give us comments directly through our brand channel, we have already replied you separately. Thank you for your valuable... More 

Shanghai, China
2 reviews
Reviewed 8 August 2013

This was our 4th 5-star hotel in Phuket during our holidays, and by far the most disapointing. To be brief: - The property: it looks more like a convention center than a resort. For sure it's big, but big like a convention center :) - The rooms: very small, very basic decoration, facilities in the room are not modern at... More 

Helpful?
Thank James B
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. We’re disappointed to know that our offerings and service was far below your expectations. We sincerely apologize for your disappointments. We have addressed your valuable feedback with our management team to review our service based on your feedback. Speaking of seafood... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort is located on the island’s west coast and offers a range of fun and relaxation options for parents and children alike. The resort sprawls over 75-acres landscaped gardens, right on the golden sands of Karon Beach. The resort is conveniently located to four world-class golf courses, elephant riding, scuba diving, ancient golden temples and an abundance of shopping areas. It is the place that you’d rather be with your family for next holiday. ... more   less 

Additional Information about Hilton Phuket Arcadia Resort & Spa

Address: 333 Patak Road, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Price Range: €95 - €446 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Phuket Arcadia Resort & Spa 5*
Number of rooms: 665
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Orbitz, Hotels.com, Booking.com, Priceline, Expedia and Odigeo so you can book your Hilton Phuket Arcadia Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Phuket Arcadia Resort And Spa
Hilton Phuket Arcadia Hotel Karon
Phuket Hilton
Hilton Phuket Arcadia Resort & Spa Karon
Hotel Style:
#7 Business Hotel in Karon
#15 Top resorts Hotel in Karon
#16 On the Beach Hotel in Karon
#18 Family Hotel in Karon
#21 Spa Hotel in Karon
#25 Romantic Hotel in Karon
#29 Luxury Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phuket Arcadia Resort & Spa staff and other travellers.
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Questions? Get answers from Hilton Phuket Arcadia Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a corner room”
 of 5 bubbles G8489JAbrianc, 21 Nov 2016 | Read review
“Must have a see view”
 of 5 bubbles , 11 Nov 2016 | Read review
“Higher floor room would be nice for better views”
 of 5 bubbles booLincoln, 5 Nov 2016 | Read review
“Any ocean view room”
 of 5 bubbles , 27 Oct 2016 | Read review
“Room in block A , especially 415, was superb with great view.”
  • View from room
  • A nice welcome
  • Your friendly budgie!
 of 5 bubbles 391eddiew, 27 Oct 2016 | Read review
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