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Hilton Phuket Arcadia Resort & Spa

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#32 of 132 Hotels in Karon
Certificate of Excellence
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Hilton Phuket Arcadia Resort & Spa
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2,945 Reviews from our TripAdvisor Community

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Showing 1,986: English reviews
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Hangzhou, China
Reviewed 2 days ago NEW

It's actually kind surprise when we arrive the hotel ,it's so big,so nature,so beautiful!And so much pool!Just wonderful experince,the view,the service,the food,everything is great here,especially the "Thai Thai"restaurant,the food,the coconut is outstanding,and it's not very expensive.My wife and daughter just love there.Got try this hotel if you're going to puhket.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank ShaoHe
Irvine, California
HOTEL’S FAVOURITE REVIEW
Reviewed 16 January 2017

The stay at Hilton Phuket was close to a perfect vacation. Yes, the furniture in the room had a bit of wear and tear but was quite well maintained. My children were quite happy to see the room and extremely happy with the stay and the pools. They really had a wonderful time. The room had a small hot pot...

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Helpful?
1Thank fscholar
About Hotel's Favourite Review
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear fscholar, Thank you very much for taking the time to write your detailed and gracious review about the experience you had while recently staying with your children at the Hilton Phuket Arcadia Resort & Spa. I was delighted to read about your recent stay with a positive impression that you found ‘The stay at Hilton Phuket was close to...

BKK
Reviewed 2 days ago NEW

The hotel is located at a very good location along the nice beach and have many fantastic pools. I really love enjoying my time by the pools. Moreover, the staff are very nice and friendly. The room is quite old but it s clean and well-maintained

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank pitchaya_charn
adelaide, Australia
Reviewed 2 days ago NEW

the hotel resort was excellent, most of the staff were polite and helpful. its clean you don't really have to go out the resort if you only need to rest and relax. the hotel has got 5 pools ,3 restaurant (if I'm not wrong) 24 hour inservice dining ,good view to the beach beautiful garden walking distance to bars and...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank T6456TSsylviab
Melbourne, Australia
Reviewed 3 days ago NEW

The room was clean and service is good. But there's only one shuttle car running, sometimes it's too full and have to wait another 5-10mins. Breakfast doesn't taste nice. Location is good, just at the Karon beach.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Zs850621
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Zs850621, Warm greetings from the Hilton Phuket Arcadia Resort & Spa and thank you for your candid and constructive feedback. Feedback is always important as we review and improve our services and facilities in order to exceed guest expectations. With respect to the tram service, we do provide shuttle within the hotel as a part of “Green Resort” concept...

Vallejo
Reviewed 3 days ago NEW

There were no chairs or umbrellas on the beach to relax, there were other hotels that provide that convenience to their guests but the Hilton. Very inconvenient since there is hardly any shade to enjoy the beach.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Daisy P
Shanghai, China
Reviewed 3 days ago NEW

My friend and I stayed at this Hilton property for three nights. We started our trip in Rawai, but changed to the Hilton for the second part of our trip in order to be in a more central location. First, the positive aspects - The Hilton’s location is great – right on Karon beach and walking distance to other properties,...

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Helpful?
1Thank Vik M
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Vik M, Warm greetings from the Hilton Phuket Arcadia Resort & Spa and thank you for your letter and for taking the time to provide us feedback relating your recent stay with us. I would like to reiterate our sincere apologies on the service shortfall that you experienced in this instance and for failing to have lived up to...

Sydney, Australia
Reviewed 3 days ago NEW

I stayed here for 3 nights, In a sea view suite. What was fab? * Check In - The staff were absolutely amazing, a huge shout out to Lucky * Amazing suite with stunning views * Having breakfast in the suite for just a small extra charge * Housekeeping and Turn down service, thanks so much to Tam who looked...

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Thank Philby_79Sydney
Reviewed 1 week ago NEW

I must be getting old. I recently wrote that I had not yet experienced a 5-star hotel. Oops..I forgot about this past Christmas when we stayed at the Hilton Phuket. Truly a remarkable hotel. Hilton has always warmed my heart world-wide for their warm hospitality and grand locations (like the Hilton Molino Stucky Venice- amazing). The Hilton Phuket did not...

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Helpful?
Thank Joe F
Newcastle
Reviewed 1 week ago via mobile

We spent 7 nights at this hotel. We were initially given a deluxe room on a high floor, as requested. However when we walked into the room there was a strange smell. The room was dated with tired fixture and fittings. We went to shower on the first evening to find the sink and surrounding work surfaces were infested with...

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Helpful?
Thank MrandMrsGNewcastle
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear MrandMrsGNewcastle, Thank you very much for taking the time to write your detailed about the experience you had while recently staying at the Hilton Phuket Arcadia Resort & Spa. We will always strive to offer the highest levels of personalized service and it would appear that on this occasion we regrettably failed to meet with your expectations. Please accept...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Beachfront
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort is located on the island’s west coast and offers a range of fun and relaxation options for parents and children alike. The resort sprawls over 75-acres landscaped gardens, right on the golden sands of Karon Beach. The resort is conveniently located to four world-class golf courses, elephant riding, scuba diving, ancient golden temples and an abundance of shopping areas. It is the place that you’d rather be with your family for next holiday. ... more   less 

Additional Information about Hilton Phuket Arcadia Resort & Spa

Address: 333 Patak Road, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Price Range: €76 - €202 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Phuket Arcadia Resort & Spa 5*
Number of rooms: 665
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Orbitz, Hotels.com, Booking.com, Despegar.com, Expedia and Agoda so you can book your Hilton Phuket Arcadia Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Phuket Arcadia Resort And Spa
Hilton Phuket Arcadia Hotel Karon
Phuket Hilton
Hilton Phuket Arcadia Resort & Spa Karon
Hotel Style:
#7 Business Hotel in Karon
#14 Top resorts Hotel in Karon
#16 On the Beach Hotel in Karon
#18 Family Hotel in Karon
#21 Spa Hotel in Karon
#25 Romantic Hotel in Karon
#29 Luxury Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phuket Arcadia Resort & Spa staff and other travellers.
75 questions
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Questions? Get answers from Hilton Phuket Arcadia Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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