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Hilton Phuket Arcadia Resort & Spa

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#33 of 130 Hotels in Karon
Certificate of Excellence
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Hilton Phuket Arcadia Resort & Spa
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2,819 Reviews from our TripAdvisor Community

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Showing 1,919: English reviews
Reviewed yesterday NEWvia mobile

We expected fine dining Thai but were dissapointed. From the outset we did not feel welcome, standing in the doorway waiting for staff who were too busy to clean other tables. Initially we were seated next to a pile of dirty dishes at the kitchen door. We had to try and flag down staff to order water, the wine and...

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Thank Kira L
Copenhagen, Denmark
Reviewed yesterday NEWvia mobile

We loved this hotel. I normally do not like large hotels as much as smaller ones, as they lack charm and service can be quite impersonal. Well, this hotel proves that a big hotel (and this is as big as they get), can also deliver good service and quality. Staff was excellent, facilities were beautiful, location was perfect. Nothing to...

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Thank Anna-Maria T
Irvine, California
Reviewed 2 days ago NEW

The stay at Hilton Phuket was close to a perfect vacation. Yes, the furniture in the room had a bit of wear and tear but was quite well maintained. My children were quite happy to see the room and extremely happy with the stay and the pools. They really had a wonderful time. The room had a small hot pot...

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Thank fscholar
New York City, New York
Reviewed 4 days ago NEWvia mobile

Lovely resort. Flowing pools everywhere you walk, very fluid,flowing layout. Great breakfast offerings range of Thai and Western cuisine. I think just about every room would have a pleasant view. 5 min walk to the beach.

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Thank emonte
Helsinkin
Reviewed 5 days ago NEW

We stayed here for 15 nights. At first we had trouble with noisy AC, but it was fixed. They have a great SPA and a really good breakfast buffet. Hotel has several good pools and if you wish to dip yourself into ocean, that is only a few hundred meters from the hotel. Highly recommended

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Thank 19Jack64
Cardiff, United Kingdom
Reviewed 6 days ago NEW

Hotel was full so didn't receive requested upgrade as gold member. First 2 nights in garden room, very nice but in need of modernisation. Then received upgrade to superb modern sea view room. Didn't use pools as needed to claim your spot by day break. Guests even went down early and put towels on sun beds in the pouring rain....

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Steven R
New South Wales, Australia
Reviewed 6 days ago NEWvia mobile

Overall the hotel was great ! Breakfast was awsome lots of variety , room was very clean it's a huge hotel lots of walking involved So many pools to relax ! Location isn't in the centre so you have to walk to the shops & main strip The only negative thing for us was The customer service especially in The...

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1Thank Deegl
Birmingham, United Kingdom
Reviewed 1 week ago

first time in Thailand (Phuket) stopped in august which is the rainy season,i arrived at the airport and shared a minibus which was a big mistake as he didn't know most of the hotels so he said.i advise anybody to get a taxi for just yourselves,it rained twice in the two weeks,we stopped at the Hilton spa resort ,we had...

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1Thank roy1966186402
Birmingham, United Kingdom
Reviewed 1 week ago

This hotel ticked all the right boxes, quite possibly one of the best hotels I have ever stayed in anywhere in the world. The quality of service is consistently excellent from check in to check out. We stayed for 14 nights over Xmas period... just perfection.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank straw2013
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear straw2013, Thank you very much for taking the time to write your detailed and gracious review about the “Beautiful hotel, perfect vacation experience…..” you had while recently 14 nights staying over for the Xmas period at the Hilton Phuket Arcadia Resort & Spa. It’s very pleased to hear of your positive experience while residing at our hotel, and that...

Reviewed 1 week ago via mobile

Really nice hotel, bigger than what I'm normally used to. The room was faultless, lovely views, pools were brilliantly designed and breakfast had a brilliant selection. However was very large and was difficult to navigate not really sure if we saw everything. Helpful staff and the transport to the entrance was handy along with the taxis waiting for you at...

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1Thank lauraed123
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear lauraed123, Thank you very much for taking the time to write your detailed and gracious review about your “Fantastic stay” experience you had while recently staying at the Hilton Phuket Arcadia Resort & Spa. I am glad to hear that you generally enjoyed your stay and that you found our resort “Really nice hotel, the room was faultless, lovely...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort is located on the island’s west coast and offers a range of fun and relaxation options for parents and children alike. The resort sprawls over 75-acres landscaped gardens, right on the golden sands of Karon Beach. The resort is conveniently located to four world-class golf courses, elephant riding, scuba diving, ancient golden temples and an abundance of shopping areas. It is the place that you’d rather be with your family for next holiday. ... more   less 

Additional Information about Hilton Phuket Arcadia Resort & Spa

Address: 333 Patak Road, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Price Range: €62 - €321 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Phuket Arcadia Resort & Spa 5*
Number of rooms: 665
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hilton EMEA, Hotels.com, Booking.com, Priceline, Travelocity and Agoda so you can book your Hilton Phuket Arcadia Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Phuket Arcadia Hotel Karon
Hilton Phuket Arcadia Resort And Spa
Phuket Hilton
Hilton Phuket Arcadia Resort & Spa Karon
Hotel Style:
#7 Business Hotel in Karon
#15 Top resorts Hotel in Karon
#16 On the Beach Hotel in Karon
#18 Family Hotel in Karon
#21 Spa Hotel in Karon
#25 Romantic Hotel in Karon
#29 Luxury Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phuket Arcadia Resort & Spa staff and other travellers.
64 questions
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Questions? Get answers from Hilton Phuket Arcadia Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a high floor”
 of 5 bubbles 19Jack64, 13 Jan 2017 | Read review
“try and get a sea view”
 of 5 bubbles roy1966186402, 10 Jan 2017 | Read review
“High floor sea view Lotus wing is convenient if you have lounge access, although there were people slamming the doors early in the morning.”
 of 5 bubbles BlogGrandVoyageur, 6 Jan 2017 | Read review
“Try to get a renovated room”
 of 5 bubbles DimiPet, 1 Jan 2017 | Read review
“Ask for a sea view... they will accommodate if possible!”
 of 5 bubbles C898BLjasonf, 26 Dec 2016 | Read review
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