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BEST WESTERN Phuket Ocean Resort

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#41 of 132 Hotels in Karon
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Phuket Ocean Resort
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711 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Phuket Ocean Resort
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Showing 444: English reviews
Reviewed 8 February 2017 via mobile

First i had a room on the ground floors which was dated and very tired. Cockroaches were getting in as well. I then asked for another room for which i had to wait a day due to the hotel being full but man what a difference! New room, sea view and better air con an bathroom. If you stay here...

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Helpful?
Thank Daniel2105
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Mr. Daniel2105, Thank you very much for staying with us and thank you for your recap about your stay in Best Western Phuket Ocean Resort! We are very sorry to read, that the first room has not been to your satisfaction however we are glad that we could provide you afterwards a nice room and you enjoyed the view...

Reviewed 29 January 2017 via mobile

Saw lovely photos on the wb. What they fail to mention is the endless stairs , rats , roaches and massive spiders. The staff are very unfriendly and are out to catch you out. You cannot leave the dining room with a piece of left over sandwich without being harassed, why waist food. No air conditioning in dining hall. In...

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Helpful?
Thank Brad M
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Mr. Brad M., Thank you for your feedback about your recent stay in Best Western Phuket Ocean Resort! We are truly sorry to read that the stay was not to your expectation! Your review is extremely valuable to us, as we strive to improve with each and every stay and we have looked into your highlighted areas closely. Best...

Australia
Reviewed 25 January 2017

As mentioned before, there were steps and only one lift which was ok for us, as the the view that we got, compensates for that. we were on the top floor. Almost every room had a view. All facing ocean. For old hotel, every thing was maintained well. Bath tub was high . The breakfast was all good, fresh fruit,...

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Helpful?
Thank SandySydneyAus
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear SandySydneyAus., Very first thank you very much for staying with us and thank you for the holiday recap about your recent stay in Best Western Phuket Ocean Resort! We are glad that you enjoyed the stay with us and we wish to thank you for your kind words! We truly apologize for the inconvenience while having the electric cut...

Manchester, United Kingdom
Reviewed 12 January 2017 via mobile

It is what it is. Close to everything you would want and yet that little distance away so you can get a good nights sleep. Some may say a little basic but remember you did not book the the ritz and you get what you pay for. My only criticism would not be with the hotel but the local area...

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Helpful?
Thank watcher52
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear watcher52, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we hope to welcome you back to our Resort in the near future! Until then we wishing you all the best, Kind regards, Manuela Fornasier Guest Relations Manager

Melbourne, Australia
Reviewed 10 January 2017 via mobile

Very disappointing after reading many excellent reviews of this hotel and the area of Karon. This hotel is very basic. It's got 4 levels so unless you are on the 1st level you have to climb quite a lot of steep stairs all the time. The rooms are big and fairly comfortable, however there are holes in the door seals...

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Helpful?
Thank Regina G
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear reg2585, Thank you very much for your review and for staying at Best Western Phuket Ocean Resort. We are truly sorry to read the stay was not up to the standard you've come to expect from us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We have addressed your...

Reviewed 9 January 2017

Hotel is very comfortable, beach is not far away, food was great. Our room was on the 4th floor an we had a brilliant view onto the sea. The only bad thing was: The hotel is full with russian tourists!!! Karon especially is overrun with russians! We saw that a russian guy blocked 8 sunbeds at the pool with his...

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Helpful?
Thank Cenk S
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Cenk S., Thank you very much for your feedback and we are happy to read you found the stay nice and cozy! We would like to thank you for your overall compliments and we have noted your comment. Once again thank you for staying with us and we do hope to welcome you back here in near future! Until...

White River, South Africa
Reviewed 1 January 2017

Stayed in a standard room for 3 nights overlooking the pool. Perfect location, within walking distance to town and beach with a short drive to Patong. Karon town has several restaurant choices as well as a lovely market. Rooms were simple but very clean and spacious and had wi-fi access. Staff are welcoming and accommodating with requests. Pool and surroundings...

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Helpful?
Thank Venessa M
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Vanessa M., Thank you very much for your lovely review and for staying with us! We are happy that we could make your short stay a memorable one and we would like to thank you very much for your kind words! Once again thank you very much and we hope that we will be able to welcome you back...

Coimbatore, India
Reviewed 22 December 2016

The towels,linen and curtains were DIRTY... the A.C was very noisy and we could hear a lot of commotion throughout the night, the pool toilets were dirty and stinky and we had to cross that every time we had to go to the room and the restaurant...food was super bad, the worst of all was the room air quality... heavy...

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2Thank sunithabala2016
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear sunithabala2016, Thank you very much for your review about your short stay in Best Western Phuket Ocean Resort! We are truly sorry for the inconvenience occurred and we apologize deeply for it! As per our information upon receiving your notification, the housekeeping has changed items mentioned immediately. Regarding the public toilet & pools, our public toilets are deep cleaned...

Mangalore, India
Reviewed 21 December 2016

excellent affordable place to stay vey close to the best beach in phuket. The beach is 5mts away and a doctor close by- needed one for my son who feel sick. Helpful staff and good food. remember this is not a luxury resort

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2Thank gunnubab
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear gunnubab, Thank you very much for your kind review about your recent stay in Best Western Phuket Ocean Resort! Very first, we are wishing your son a speedy recovery! Thank you very much for the praise towards our employees and restaurant! It was a pleasure to host you and to share your comments with our teams! We are looking...

Reviewed 18 December 2016 via mobile

Saturday night , from 5 am screaming banging shouting from next door until 7.30 screams down the corridor Not sure if I should have called the police! Complained in the morning , seems regular from Chinese/ Korean visitor, From the duty manager Duty manager told me they are leaving today and she promised to vet the next occupants ??!! Offered...

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Helpful?
1Thank John K
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Mr. John K., Thank you very much for your feedback which is highly appreciated! We have shared your comment with our management already and rest assured that we will look further into this matter! We deeply apologizing the inconvenience and disturbing matter referring to behavior of other in-house guests during night/early morning time! This behaviour is not tolerated and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Best Western Phuket Ocean Resort is one of the best-valued vacation resorts in Phuket. The resort is situated at Karon beach on the hillside among the coconut groves overlooking Karon beach and Karon lagoon. We offer luxurious accommodations amid a lavish setting. You will truly enjoy seeing the sunset beyond Karon lagoon and walking along the beautiful fine sand beach of Karon beach. Resign yourself to the comfort of an exclusively appointed hillside resort. ... more   less 

Additional Information about BEST WESTERN Phuket Ocean Resort

Address: 562 Patak Road | Karon Beach, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Price Range: €36 - €128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Phuket Ocean Resort 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Best Western Phuket Ocean Hotel Karon
Best Western Karon
Karon Best Western
Phuket Best Western
BEST WESTERN Phuket Ocean Resort Karon
Hotel Style:
#24 Spa Hotel in Karon
#38 Family Hotel in Karon
#43 Romantic Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Phuket Ocean Resort staff and other travellers.
37 questions
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Questions? Get answers from BEST WESTERN Phuket Ocean Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top floors are the best. Although, a million and one steep steps just to get up to your room, the view is amazing 😃”
 of 5 bubbles 175benk, 11 Mar 2017 | Read review
“Ask for an ocean view room”
 of 5 bubbles ms14_delhi, 10 Mar 2017 | Read review
“ask for ground floor.”
 of 5 bubbles SandySydneyAus, 25 Jan 2017 | Read review
“3202 / Good view on to the ocean”
  • Sehr schöner Ausblick
  • Sehr schöner Ausblick
 of 5 bubbles 38cenks, 9 Jan 2017 | Read review
“Request a room close to the pool. There are several levels and be quiet a climb if you are not used to it.”
 of 5 bubbles 169venessam, 1 Jan 2017 | Read review
5 of 5