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Centara Grand Beach Resort Phuket

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Centara Grand Beach Resort Phuket
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2,283 Reviews from our TripAdvisor Community

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There are newer reviews for Centara Grand Beach Resort Phuket
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Showing 1,922: English reviews
Okinawa, Japan
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 August 2015

The room I stayed in was the premium spa deluxe and stayed with my wife and 2 daughters. The staff was friendly and the pool was great! One drawback about my room was the shower which kept getting cold and hot. Also, the shower had glass walls and water seeps under the shower door and gets the floor outside the... More 

Helpful?
2 Thank Takashi J
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Takashi J, Thank you for providing a review of your stay. It is nice to hear that you enjoyed the pools and found our staff to be friendly. I note your comments about the shower facilities in the guestroom and will pass these onto our maintenance team for their follow up. We hope to be able to welcome you... More 

Dubai, United Arab Emirates
Level Contributor
197 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 1 August 2015 via mobile

We stayed there for about 5 days. We thought we booked the deluxe room with pool, but that wasn't the case. We didn't like the room. We decided to upgrade to a private villa. The villa was really nice. Had an amazing view. It was spacious and the room was in general good shape. Here is what we liked about... More 

Helpful?
1 Thank SamDubster
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear SamDubster, Thank you for providing a review of your stay at our resort on TripAdvisor. It is great to hear that you enjoyed the villa experience and that our staff were generally courteous and friendly. I also note the imperfections you experienced especially that you found some staff to be rude and will work with the team to further... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2015 via mobile

We flew in from Australia for a holiday with my brother and family and friends from London and we have had the best time. I could not really fault this place, the room was amazing and extremely well serviced and ALL the staff have been amazing and friendly and very courteous. I would just say to those that are planning... More 

Helpful?
1 Thank LiliM72
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear LiliM72, Thank you for taking the time to share a review of your stay at Centara Grand Beach Resort Phuket. It is nice to hear that you had an enjoyable stay with us. When it comes to the Centara Baht Bonanza program a guest can deposit a chosen amount of money with us on arrival and receive a further... More 

Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 August 2015 via mobile

Been here for 8 days and loved everything about the hotel. Played tennis daily as well as some table tennis. Boogy boarding on beach. 2 lifeguards on duty. Played pool in the evening at the Luna bar. Fabulous breakfast every morning at The Cove restaurant. ...they have everything.....especially the omelets cooked with your choice of filling. Rooms beautiful with balcony... More 

Helpful?
2 Thank Tim H
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Tim H, Thank you for sharing your review. It is a pleasure to hear that you had a good time at our resort. We will be looking forward to welcoming you back. Kind regards, Martin More 

Yuzhno-Sakhalinsk, Russia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2015

Highest score to this hotel. Beautiful place with beautiful and friendly personal. We stay there at 1.07.15 – 12.07.15 in “SPA deluxe ocean facing” room ( 9 th bulk) Perfect apartment, perfect service. Initially, when we arrived to hotel they did room upgrade for us and provide “premium deluxe ocean facing” instead of “Spa deluxe ocean facing”. But we would... More 

Helpful?
1 Thank Slava Y
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Slava Y, Thank you for staying at our resort and for sharing a review of your stay. It is a pleasure to hear that you had a nice holiday at our resort. We are also happy to hear that Tatyana at the front desk looked well after you during your stay. We will be looking forward to welcoming you... More 

Widnes, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 July 2015

Hi, we recently stayed at the Hotel and cannot fault the place. All the staff were excellent. So friendly and helpful. The room was lovely and the bedding and towels were changed daily. Water was free in the room and was replenished daily as well. The Hotel was slightly out of town but a 200 baht taxi to Karon or... More 

Helpful?
2 Thank Paul G
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Paul G, Greetings from Centara Grand Beach Resort Phuket. Thank your for choosing to stay with us and for providing a review of your stay. We are pleased to read that you found our staff to be friendly and helpful and that your room was lovely. It is also nice to hear that you found the complimentary shuttle bus... More 

HK
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 28 July 2015

Travelled with my husband and 2 kids (8 & 3 years old) . We booked centara kata resort and left just after 1 night (was not what we were after, is good for the people who are looking for a place to stay only ) the reception lady was great and got us this hotel. It was expensive but expected... More 

Helpful?
1 Thank DWANL
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Sawasdee DWANL, Thank you for deciding to stay at our resort and for taking the time to share a review here on TripAdvisor. We are delighted to read that you had a fabulous time here at Centara Grand Beach Resort Phuket. Your kind comments about Pa at the spa are very much appreciated. We agree that the time allocated for... More 

Auckland Region, New Zealand
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 July 2015

We upgraded to a room with a spa bath, well worth it, the views were spectacular. The kids enjoyed the pool life guards, they were a lot of fun! We only had breakfast at the resort, which was ok, nothing to rave about. The room was lovely and big, our weather wasn't spectacular. So didn't get to spend a lot... More 

Helpful?
2 Thank rachjonp
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear rachjonp, Greetings from Centara Grand Beach Resort Phuket. Thank you for staying at our resort and for taking the time to provide feedback on your experience. We appreciate your kind comments about the lifeguards at the pool and are pleased to hear that you had a lovely room. Hopefully we will have the opportunity to welcome you back for... More 

Launceston, Australia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 July 2015

We had some concerns about our upcoming stay here after reading a lot of reviews on this site but after a few days at the resort we knew a lot of peoples complaints were petty or just not correct but there are few things that need improving. Positives: 1:The pool area is fantastic and perfect for our 8 year old... More 

Helpful?
2 Thank garyandpoppie
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear garyandpoppie, Thank you for choosing to stay at our resort and for providing a review of your stay here on TripAdvisor. It is nice to hear that you had a great time. We will be sure to share your comments with the staff members mentioned in your review. It is a pleasure to note that you were well looked... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 25 July 2015 via mobile

I booked online through the hotels website at a very good rate. Check in was very smooth and staff are very sweet and extremely helpful! After 2 days I asked for an upgrade to a villa with pool and luckily it was available; they even agreed to put 2 extra beds for my children and hat was very convenient. The... More 

Helpful?
4 Thank Zeina H
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Zeina H, Thank you for providing a review of your stay here on TripAdvisor. It is nice to hear that your stay with us was an enjoyable experience. Your experience will be shared with the team and we will continue to work towards further improvement. Hopefully we can welcome you back in the future. Safe travels, Martin More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Centara Grand Beach Resort Phuket is a modern five-star luxury resort built directly on the foreshores of Karon Beach. Designed with distinct Phuket colonial Sino-Portuguese architecture, the luxury accommodation comprises of 262 guestrooms and villas. All guestrooms have a balcony and are ocean facing. Room types consist of spa suites, pool suites, deluxe suites and one and two bedroom villas. ... more   less 

Additional Information about Centara Grand Beach Resort Phuket

Address: 683 Patak Road, Karon Beach | Muang, Phuket, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Price Range: €155 - €571 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Centara Grand Beach Resort Phuket 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Centara Grand Beach Resort Phuket Hotel Karon
Centara Grand Beach Resort Phuket Karon
Hotel Style:
#4 Business Hotel in Karon
#8 On the Beach Hotel in Karon
#8 Spa Hotel in Karon
#15 Luxury Hotel in Karon
#22 Family Hotel in Karon
#29 Romantic Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from Centara Grand Beach Resort Phuket staff and other travellers.
176 questions
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Questions? Get answers from Centara Grand Beach Resort Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good Pool & Rooms”
 of 5 bubbles 862varunc, 29 Nov 2016 | Read review
“Definitely pay a little more for a sea view if you can, it's worth it.”
 of 5 bubbles s0slack, 15 Nov 2016 | Read review
“plunge pool rooms not really required, they have a great common pool”
 of 5 bubbles girishsvaze, 12 Nov 2016 | Read review
“The rooms with a plunge pool face out onto the tropical gardens”
 of 5 bubbles davidhV9954YE, 9 Nov 2016 | Read review
“High floor near to the beach”
 of 5 bubbles Louise2765, 5 Nov 2016 | Read review
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