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Centara Grand Beach Resort Phuket

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Centara Grand Beach Resort Phuket
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2,350 Reviews from our TripAdvisor Community

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There are newer reviews for Centara Grand Beach Resort Phuket
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Showing 1,973: English reviews
Reviewed 17 September 2015 via mobile

We have stayed here twice and will def be staying again hopefully in 2016. Check in is good only had to wait 20 mins for our room. Received lovely drinks and hand towels while waiting. Staff were more than happy to help. First time we stayed with two children rooms were great looking out over ocean from balcony. Pool facilities...

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Helpful?
Thank Stephgstewart
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Reviewer, Many thanks for sharing your vacation experience here on TripAdvisor. Good to hear that your received a warm welcome when you arrived at our resort, and I am delighted that you enjoyed the pool facilities during your time with us. We hope to welcome you back when you next visit Phuket. Best wishes, Martin

Hobart, Australia
Reviewed 16 September 2015

We stayed here in 2013. This was the first time my 2 teenage sons had been overseas, so we wanted to make sure we stayed somewhere that they could feel safe and really enjoy the experience. The Centara Grand did not disappoint. The pool was magnificent, with slides and a lazy river, and a swim up bar. There were plenty...

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Helpful?
Thank KelLoves2Travel
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

KelLoves2Travel, Thank you for sharing a lovely review of your stay. It is very nice to read that you liked the pool facilities and had a good time here at Centara Grand Beach Resort Phuket. We would love to have the opportunity to welcome you back again. Kind regards, Martin

Sydney
Reviewed 16 September 2015

This is the 3rd time I have stayed at this hotel, but first time as a family, before have been business conferences, Overall the hotel is an excellent choice for families in Phuket, The rooms, pools, staff etc are excellent. As I expected our kids spent hours every day in the pools, slides, lazy river and jumping pool and absolutely...

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Helpful?
Thank benjiboy32
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear benjiboy32, Thank you for providing a review of your stay with us. We appreciate your kind comments when it comes to staff, pools and rooms being excellent. I also note your points for improvement in particular when it comes to guestroom maintenance and staff clearing your table at breakfast while you visited the buffet. Hopefully we can welcome you...

Brisbane
Reviewed 15 September 2015

Arrived very late at night with 2 kids and after being up for almost 24 hours we still had to wait approx 30 mins before getting our room key. Please tell us more about your experience Should have a slip mat outside the door going onto the balcony in the pool villas as my 2 year old son walked out...

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1Thank szamar
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear szamar, Thank you for providing a review of your stay. We note your comments and have shared your experience at our resort with the team as part of our efforts to further improve our service and product. Hopefully we will have opportunity to welcome you back. Safe travels, Martin

Christchurch
Reviewed 15 September 2015

This was not the most stunning place I have stayed but it was more than adequate. The location was very close to shopping and restaurants and only a 10 minute walk to the beach. The rooms were clean and the breakfast selection was great. We loved the day spa, we had many different treatments and they were all wonderful.

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Thank Horrifiedkiwi
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Horrifiedkiwi, Thank you for providing a review of your stay at our resort. We are pleased to read that your liked the breakfast and the room and that you enjoyed the spa. Hopefully we can welcome you back again soon. Kind regards, Martin

Adelaide, Australia
Reviewed 15 September 2015

had a great time here. relaxing by the pool. dining in the restaurants or wandering into town to one of the many restaurants there. morning walks on the beach followed by a gym session to set the day up

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Thank Stevet007
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Sawasdee Stevet007, Thank you for choosing to stay at Centara Grand Beach Resort Phuket and for sharing your holiday experience here on TripAdvisor. It is a delight to note that your stay was enjoyable. Hopefully we can welcome you back soon. Warm regards, Martin

A TripAdvisor Member
1 review
Reviewed 15 September 2015 via mobile

We stayed in the private pool Villa, AMAZING!! Very spoilt. Dining, gym, kids club etc we could not fault. Lazy pool and diving platform were magical. Staff were quiet but very kind. Easy walk to small markets. And easy 10minute ride to Patong. Amazing hotel ,staff and luxury

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Thank A TripAdvisor Member
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Reviewer, Thank you for sharing your holiday experience here on TripAdvisor. It is a great delight to note that you enjoyed your time at our resort. We hope to have the pleasure of welcoming you back soon. Warm regards, Martin

Dundee, United Kingdom
Reviewed 15 September 2015

This hotel is set in a great location near to shops markets and restaurants. Its clean and the staff are lovely and friendly. The rooms are amazing wi fantastic beach/sea views. The pools and lazy river are brill and and fun to be had by all ages. We didn't really eat in the hotel apart from breakfast but I can...

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1Thank Wendy N
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Sawasdee Wendy N, Thank you for staying at Centara Grand Beach Resort Phuket and for taking the time to share your vacation experience. I am glad you enjoyed the room, the breakfast and the pool facilities. It is is also great to hear that you had a good time in the local town and that our staff were lovely and...

Reviewed 15 September 2015

Stayed in an ocean view room.nfamily of 2 adults and 2 kids. Room was lovely, nice big bathroom and 2 big double beds, and the view was fantastic, we were virtually on Tate beach and could see and hear the ocean. Kids lovedthe pool and the jumping platforms, games etc. Loads of choice at breakfast. On the downside, it lacked...

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Helpful?
Thank Julie S
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Julie S, Thank you for providing a review of your stay. It is good to know that your stay with us was a pleasant experience. I note your comments about the games room and entertainment and will share it with the departments concerned for their follow ups. We hope to have the chance to welcome you back in the...

Reviewed 15 September 2015

Arrived at this hotel after they sent the wrong transport to pick us up at airport and we should have known then that this hotel was not for us!!! We had been on a 16 day trip around the Far East, having stayed in some excellent hotels and were looking forward to relaxing in luxury at this '5 star' hotel!!!!...

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4Thank Karen S
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Karen S, Thank you for your feedback. It was indeed sad to note that our resort did not meet your needs and requirements and that you decided to check out immediately after arriving at our resort. We are sorry that the type of car that picked you up at the airport was not the type you had asked for....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
Official Description (provided by the hotel)
Centara Grand Beach Resort Phuket is a modern five-star luxury resort built directly on the foreshores of Karon Beach. Designed with distinct Phuket colonial Sino-Portuguese architecture, the luxury accommodation comprises of 262 guestrooms and villas. All guestrooms have a balcony and are ocean facing. Room types consist of spa suites, pool suites, deluxe suites and one and two bedroom villas. ... more   less 

Additional Information about Centara Grand Beach Resort Phuket

Address: 683 Patak Road, Karon Beach | Muang, Phuket, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Price Range: €116 - €483 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Centara Grand Beach Resort Phuket 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Centara Grand Beach Resort Phuket Hotel Karon
Centara Grand Beach Resort Phuket Karon
Hotel Style:
#4 Business Hotel in Karon
#7 On the Beach Hotel in Karon
#7 Spa Hotel in Karon
#13 Luxury Hotel in Karon
#22 Family Hotel in Karon
#29 Romantic Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from Centara Grand Beach Resort Phuket staff and other travellers.
189 questions
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Questions? Get answers from Centara Grand Beach Resort Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The views of the water from the beach front balconies is to die for”
 of 5 bubbles T9393MClauras, 12 Jan 2017 | Read review
“suit with balcony's”
 of 5 bubbles 486florencef, 11 Jan 2017 | Read review
“Book sea view if possible”
 of 5 bubbles NathalieAQ, 5 Jan 2017 | Read review
“The higher up your room is the better the view of the beach and ocean is. Would recommend booking with the wish of a good view.”
 of 5 bubbles 662ollies, 28 Dec 2016 | Read review
“Pool rooms are all first floor. If you want privacy, book a regular room for a higher floor / better view.”
  • next pool room beside us on the left.
  • view from block 4 pool villa
  • next pool room right beside us to the right.
 of 5 bubbles CourtsTravels, 21 Dec 2016 | Read review
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