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BEST WESTERN Crown Hotel

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597 Reviews from our TripAdvisor Community

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Showing 594: English reviews
Middlesbrough, United Kingdom
Reviewed 2 days ago NEW

Just returned from overnight stay at this lovely hotel & would like to thank Tracey & her staff for the warm welcome & hospitality they showed us. Our room 78 was spotless & very comfortable it had everything you could possibly need! We checked in at 2 & had lunch in the bar lovely sandwiches served with side salad &...

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Thank AlysonW62
york
Reviewed 3 days ago NEW

Just back from a lovely spa day with afternoon tea. The lady in the spa was lovely and helpful and friendly. The pool was great along with sauna, steam room and jacuzzi. Afternoon tea was delicious with some nice cakes sandwiches and scones. We will definitely be back. Thank you.

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Thank y0rksarah
Boroughbridge, United Kingdom
Reviewed 1 week ago

I love this hotel. The staff are friendly, they are like friends. It is a pity that tonight I lost my patience with the faulty Steam Room, Sauna and Jacuzzi. I am a leisure club member until tonight. Since before Christmas I have mentioned that the sauna is often not working. The Jacuzzi is almost warm and varies from warm...

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1Thank ChristopherToplis
Overton, United Kingdom
Reviewed 3 weeks ago

The reception is a long way from car park entrance - you have to meander through Hotel to get there. Had to wait quite a while as reception was unmanned. Bill was wrong on departure, overcharged, duty receptionist did not know how to correct this SPA/Fitness centre was closed. Overall the experience of the room was good, bit of creaky...

Review collected in partnership with Best Western GB
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Thank marksB4910TE
Tracey C, General Manager at BEST WESTERN Crown Hotel, responded to this review

Dear marksB4910TE Thank you for taking the time to write your review, our Reception area is located at the front of the Hotel with the car park to the rear. I can't say the distance between Reception and the car park has ever been brought to my attention before, but I will take note when I walk through again, as...

Hexham, United Kingdom
Reviewed 4 weeks ago

The Crown is an old coaching inn with character. The staff are very friendly and attentive. All the rooms appear to be different. They are not large but are very clean. The leisure facilities are good for a hotel this size and the opening times are excellent. Parking is not a problem. The food was locally sourced and very good....

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Helpful?
Thank Sybil3452
Tracey C, General Manager at BEST WESTERN Crown Hotel, responded to this review

Dear Sybil3452 Thank you for placing your review after staying recently. The Hotel certainly does have character, if only the walls could speak I am sure they would tell a tale or two! The Housekeeping team take a pride in our rooms and keep them really clean. I am pleased that you found our food very good. We do try...

Telford, England, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed here last week, always a very friendly atmosphere. All the staff are great, the food is lovely, I had the lamb with mash and jui one night and liked it so much all three of us had a steak with the same mash and jui the next night after a special request which was no problem here! The rooms...

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Thank Michael P
Tracey C, General Manager at BEST WESTERN Crown Hotel, responded to this review

Dear Michael P Thank you for writing your review after staying here at the Crown, it is very much appreciated. Our food is cooked fresh so you can always ask for your favourite mashed potato! We do try to keep the Hotel in keeping with it's age whilst ensuring you have the advantage of the WIFI, great powerful showers, a...

Yorkshire Dales National Park, United Kingdom
Reviewed 11 December 2016 via mobile

Visited here for a family night away up north. Warm welcome by the receptionist. The food was wonderful and well cooked and one of the best nights sleep I have had in ages in the very large double. Kids enjoyed the swimming pool and it wasn't that busy even though it's a health club as well for non residents. They...

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Thank Huggy1680
Tracey C, General Manager at BEST WESTERN Crown Hotel, responded to this review

Dear Huggy1680 Thank you for taking the time to write your review after staying with us. To read that you had a warm welcome, Wonderful food and one of the best nights sleep - We could not ask for more than that. Our leisure club is that added bonus when staying with us. Great that you will be returning to...

Boroughbridge, United Kingdom
Reviewed 9 December 2016 via mobile

My fiancé and I visited locally and were not astonished. Average food and average service led to an unassuming visit. The staff were more concerned about closing time. Don't go out of your way to visit this one as it's distinctly average.

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Thank Aberbrothock79
Tracey C, General Manager at BEST WESTERN Crown Hotel, responded to this review

Dear Aberbrothock79 I am shocked that you found your visit here as above, especially Your comments about our food and service being average. Our food is sourced locally and is great quality which is cooked with care. Our service has never been called average and I can only disagree with your comment. Should you wish to discuss further please feel...

Thirsk
Reviewed 7 December 2016 via mobile

I visited the Crown on a Saturday Lunchtime with friends, the bar was empty and lacked atmosphere. Also was unattended for at least 6 minutes. We ordered some sandwiches and drinks, on payment I presented my credit card and leisure club discount card which was overlooked. The attitude was offhand along with 3 sandwiches each and drinks for £37. Poor...

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Thank Patroni2013
Tracey C, General Manager at BEST WESTERN Crown Hotel, responded to this review

Dear Patroni2013 I am shocked to read your review, there can be an occasion when the bar is quiet. It would be good to know which Saturday you were in the bar. I would also like to be given the opportunity to discuss your food not being discounted as a leisure club member. I cannot comment on the cost of...

Lincoln, United Kingdom
Reviewed 5 December 2016

We enjoyed our two nights here on a travel zoo deal. Without exception all the staff were very pleasant and helpful. Our room was a little on the small side but perfectly adequate and lovely and warm on what was a cold weekend. Breakfasts and evening meals were enjoyable with a good choice. The pool was a bonus. A nice,...

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Helpful?
Thank Elizabeth M
Tracey C, General Manager at BEST WESTERN Crown Hotel, responded to this review

Dear Elizabeth M Thank you for your review, we very much appreciate your comments. I am fortunate to work with such a great team who are genuine in their care of the Hotel and the service which we offer. The leisure club certainly is the added bonus and thank you for recommending us. See you again and soon Kind regards...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
If you are seeking a hotel in North Yorkshire, this 37 bedroom hotel has excellent accommodation, conference facilities and a large private car park. Leisure centre with indoor swimming pool, steam room, sauna, gym and sun-shower. York only 17 miles, Harrogate 10 miles, Leeds 28 miles. Easy access from junction 48 A1(M) makes the Crown Hotel Boroughbridge an ideal stay over for journeys between Scotland and the South, a great location for weekend breaks, holidays in Yorkshire with York, Harrogate, the Yorkshire Dales and other Yorkshire tourism attractions nearby plus a meetings and conference venue for training courses, business meetings, functions and events for up to 150 delegates. ... more   less 

Additional Information about BEST WESTERN Crown Hotel

Address: Horsefair, Boroughbridge YO51 9LB, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Boroughbridge
Price Range: €90 - €177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Crown Hotel 3*
Number of rooms: 37
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Also Known As:
Best Western Boroughbridge
Best Western North Yorkshire
North Yorkshire Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Crown Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Crown Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None spring to mind”
 of 5 bubbles lyndon23uk, 13 Nov 2016 | Read review
“There is no lift so if you need a ground floor room book early”
 of 5 bubbles roseb679, 28 Aug 2016 | Read review
“Rooms with street view can be noisy.”
 of 5 bubbles Bonefeld, 11 Aug 2016 | Read review
“Ask for a room back from the main road and away from the front of the hotel. Rooms away from the main road are quieter.”
 of 5 bubbles 1FairDeal2, 23 Jul 2016 | Read review
“get a room away from the two main roads.”
 of 5 bubbles bandsmorrison, 22 Jul 2016 | Read review
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