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Holiday Inn Ashford North A20

Garden Court Maidstone Road, Hothfield TN26 1AR, England
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Hothfield Heathlands Nature Reserve
    1.3 km
  • 4 star hotel
  • Free Parking
Reviewed 9 November 2016
Good hotel ...
I stayed here for a night on a business trip and was very happy... more
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506 Reviews from our TripAdvisor Community

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Showing 482: English reviews
Atherstone, United Kingdom
Reviewed 9 November 2016

I stayed here for a night on a business trip and was very happy with my stay. Check in was fast and efficient. Wifi was quick , the room was clean and spacious and the bed very comfortable. Breakfast was also lovely with alot of choice with very fresh tasting food. I ordered some food from the room service menu...

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2Thank Hornsbyd
Reviewed 4 November 2016 via mobile

We Just used this hotel as a night stop over on the way to France, and was very pleased with the service level we had, the room we had was comfortable, clean, and tidy our only gripe was the WiFi code only one per room for one device, as a family of four all with a device of some sort...

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2Thank Alljiggy
Taunton, United Kingdom
Reviewed 1 November 2016

The hotel is convenient for the motorway but in a quiet location on the A20, the rooms are slightly dated but spacious, clean and comfortable. Overall it is a fairly average holiday inn but often has very good price offers. We did have a slight problem with the air conditioning during our stay but were very impressed by the way...

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2Thank Stevep5553
CREWE
Reviewed 1 November 2016

Very friendly welcome. Excellent room very nice and spacious although would ask for a quieter room on next visit due to traffic noise. Had meal in the bar which was excellent and not overpriced. Would definitely stay again.

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2Thank mellorash
Worcester
Reviewed 29 October 2016

Lovely warm room on an Autumn day. Well decorated and very clean. Facilities somewhat dated but perfectly adequate. Bed gorgeous and cosy. Staff very happy and helpful. Set in fabulous quiet surroundings. This was the first time that we have stayed here and we will certainly book again. Excellent value for money.

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2Thank Celia M
Brisbane, Australia
Reviewed 27 October 2016

Hotel was average, breakfast average, staff need more training in customer service. The food in the pub next door that they own was fantastic, as was the service. Can be rowdy if there is a function on.

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2Thank sandra s
IHGService, Guest Relations Manager at Holiday Inn Ashford North A20, responded to this review

Dear sandra s, Thank you for your recent stay and for taking the time to write a review of our hotel. It is truly regrettable that the level of service you have received. Allow me to apologize for any inconvenience you may have experienced due to shortfalls on some of our amenities and services. Your comments are highly appreciated as...

Reviewed 26 October 2016

We stayed for one night and on check out asked to stay the following weekend for two nights, we did this because were impresed with the room we got, we never questioned the new rate for the weekend, it wasnt an issue but the room quality was.. apparently we are told that when you check out of a room and...

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2Thank Joe V
IHGService, Guest Relations Manager at Holiday Inn Ashford North A20, responded to this review

Dear Joe V, Thank you for your recent stay and for taking the time to write a review of our hotel. It is truly regrettable that you did not fully enjoy your time with us. Allow me to apologize for any inconvenience you may have experienced due to shortfalls on some of our amenities and services. Your comments are highly...

Reviewed 23 October 2016 via mobile

one night stay, tired stale smelling rooms, tv didnt work for pay for view movies and the internet hook up cable the tv was saying use to connect your laptop was non existant. The phone in the room didnt work, 24 room service was closed when we wanted it! dining wasnt not too bad but expensive, breakfast in the room...

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2Thank Steven P
IHGService, Guest Relations Manager at Holiday Inn Ashford North A20, responded to this review

Dear Steven P, Thank you so much for staying with us and for taking the time to leave us your feedback. I am sorry if your stay was negatively affected by the condition of the room assigned to you. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating...

Canterbury, United Kingdom
Reviewed 10 October 2016

No hot water in room after an extremely long day. No room for us at event, so shunted into restaurant where we were given a table essentially in the lobby. Surly staff, insisted we paid drinks bill before we'd even finished eating. Final straw was finding out no managerial staff was available upon check-in to discuss bill. This is an...

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1Thank suissestar
IHGService, Guest Relations Manager at Holiday Inn Ashford North A20, responded to this review

Dear suissestar, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I...

Horsham, United Kingdom
Reviewed 9 October 2016

We stayed at the Holiday Inn Ashford for 2 nights for a Jaguar Drivers Club event. The first indication that this is a hotel lacking in good management is that the phones in the rooms don't dial down to Reception, Housekeeping etc when you press the buttons showing each department. When I went to Reception to ask about this I...

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4Thank Sarah T
IHGService, Guest Relations Manager at Holiday Inn Ashford North A20, responded to this review

Dear Sarah T, Thank you for your feedback regarding your stay at Holiday Inn Ashford North A20 Hothfield. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the in-room telephone, lack of water and the internet service. We will address these concerns. We take all...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax in the charming rural surroundings of the Holiday Inn Ashford-North A20 hotel, with easy access to Ashford's Eurostar train terminal.A country setting and family-friendly atmosphere make Holiday Inn Ashford-North A20 a peaceful home from home. Your Guest room overlooks rolling countryside and it's just 10 minutes' drive to the Eurostar terminal at Ashford ... more   less 

Additional Information about Holiday Inn Ashford North A20

Address: Garden Court Maidstone Road, Hothfield TN26 1AR, England
Region: United Kingdom > England > Kent > Hothfield
Price Range: €59 - €95 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Ashford North A20 4*
Number of rooms: 92
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Also Known As:
Holiday Inn Ashford North a20 Hotel Hothfield
Holiday Inn Hothfield
Hothfield Holiday Inn
Ashford Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Ashford North A20 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure there aren't any parties or weddings booked!”
 of 5 bubbles timmne, 20 Dec 2016 | Read review
“above first floor is good”
 of 5 bubbles page12, 24 Nov 2016 | Read review
“Ask for a quieter room”
 of 5 bubbles mellorash, 1 Nov 2016 | Read review
“be specific about what you want”
 of 5 bubbles 429joev, 26 Oct 2016 | Read review
“Avoid rooms facing the front as there is noise from the busy road.”
 of 5 bubbles SarahT04, 9 Oct 2016 | Read review
5 of 5