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Chanalai Garden Resort

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969 Reviews from our TripAdvisor Community

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Showing 613: English reviews
Reviewed 28 July 2016

I and my wife stayed here for a week. If you are a big hotel person with many amenities facilities then this place is highly recommended. Stuff is very friendly and they try to to do everything to make your stay pleasant. Rooms are big enough with big balcony. We stayed in sea front room and the view of Kata...

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Helpful?
1Thank Mehmet A
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Mehmet A, Greetings from Chanalai Garden Resort! Thanks for choosing to stay with us, and thanks for the amazing review. We appreciate the kind words, particularly about our staff, and hope to see you back again. Best regards, Jutharat Sonkaew Hotel Manager Chanalai Garden Resort, Kata Beach – Phuket

Reviewed 27 July 2016 via mobile

Is absolutely beautiful, greatly situated, across from the beach. Very clean, staff is very welcoming, is the perfect vacation resort if they could change a couple of things. The bed mattresses are very hard, the pillows are old & smelly as well as their blankets, they have a musty smell, that no matter how many times they bring you a...

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Thank Laura R
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Laura R, Greetings from Chanalai Hotels and Resorts!!! Thank you very much for sharing your comments about your stay with us. We thank you for your compliments about our staff members which have been shared with them which will surely motivate all. Kindly accept my sincere apologies about the inconvenience caused to you and we will correct those small...

Reviewed 26 July 2016

GOOD The bed was large and comfy. The bathtub was nice and had a beautiful view looking out into the room and subsequent window & water (glass window next to tub). I loved the mini-bar setup, the selection of tv's and how large the room was. The view was by far the best thing of my weekend - I almost...

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Helpful?
1Thank Chelsea C
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Chelsea C, Greetings from Chanalai Garden Resort! Thank you for taking your valuable time to share about your experience of your recent stay at our resort. We are happy to hear that you didn't want to leave us. From your reviewed it seems that you really had a memorable get away, we hope that you will return to us...

Reviewed 25 July 2016 via mobile

Had a great stay at Chanalai Garden. The front desk was very helpful. We were able to do an early check in. Filipino staff were great. Room was clean and nice. The one we got had a great view of the beach. Breakfast buffet had a good selection. They also have in-room food service. We ordered pizza. The hotel is...

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Helpful?
2Thank Frederick F
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Frederick F, Greetings from Chanalai Hotels and Resorts!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Garden Resort, Kata Beach'. I am delighted to hear that you had a memorable stay with us. When you plan to visit us next, please email me at hm@chanalaigardenresort.com and I will be happy to handle the arrangements personally. We...

Reviewed 24 July 2016 via mobile

Spent 3 days here after a 5 star in Patong and I couldn't tell the difference, we were given a pool, Kata beach and big Buddha view from the corner room. So amazing! Big thank you to Kimberly for her smile and hospitality. We will definitely recommend this hotel to all.

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2Thank pfw d
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear pfw d, Greetings from Chanalai Garden Resort! We are happy to hear that you enjoyed your time. Please do let us know if there is anything we could do to make your next stay even better. It would be a pleasure to welcome you back again soon at Chanalai Garden Resort, Kata Beach with our friendly smiles and Thai...

Reviewed 24 July 2016 via mobile

I am thoroughly enjoying my holiday thanks to the very helpful friendly staff ( special mention to Patrick & Lek who provided exceptional service! ) The resort is beautiful with fantastic facilities. I would definitely recommend this place to family & friends.

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2Thank Leanne P
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Leanne P, Greetings from Chanalai Garden Resort! Thanks for choosing to stay with us, and thanks for the amazing review. We appreciate the kind words, particularly about our staff, and hope to see you back again. Best regards, Jutharat Sonkaew Hotel Manager Chanalai Garden Resort, Kata Beach – Phuket

Tallinn, Estonia
Reviewed 23 July 2016

Do not think that you are welcome to the this hotel and I did not know where they thake this a positive reviewes? Maybe he write is himself .If I Iasked about room and the construction on the back of the hotel (here is very noise).They will no ansver enithing and I think he not care the customers needed.

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Thank Tiit1
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Tiit1, Greetings from Chanalai Hotels and Resorts!!! Thank you very much for sharing your comments about your stay with us. Kindly accept my sincere apologies about the inconvenience caused to you. I have shared your comments with our team members and we understand your disappointment. Please be assured that these issues will be addressed with all seriousness they deserve...

New Delhi, India
Reviewed 21 July 2016

We went to Phuket for a short stay and we absolutely loved the location. It is located on Kata beach which is one of the quieter beaches but a beautiful one at that. Welcomed by this amazing thai welcome drink, our stay was smooth. The view is beuatiful from the hotel, the beach is 2 mins away and is lined...

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1Thank tanyachopra
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear tanyachopra, Greetings from Chanalai Hotels and Resorts!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Garden Resort, Kata Beach'. Me and my team members in Chanalai group resorts are delighted to hear that you had a memorable stay with us. When you plan to visit us next, please email me at hm@chanalaigardenresort.com and I will be...

Reviewed 20 July 2016 via mobile

2 mins walk from the beach - couple of decent Thai food restaurants and a reggae bar also within 2 mins. Lovely breakfast - pretty much whatever you want, don't expect English bacon and sausage ( if you do you should have gone to Benidorm) freshly cooked eggs and omelettes, fruit, Thai food, then some items on rotation. Has a...

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Thank nicholas l
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear nicholas l, Greetings from Chanalai Garden Resort! We are happy to hear that you enjoyed your time. Please do let us know if there is anything we could do to make your next stay even better. It would be a pleasure to welcome you back again soon at Chanalai Garden Resort, Kata Beach with our friendly smiles and Thai...

Stuttgart, Germany
Reviewed 18 July 2016 via mobile

We have stayed here for honey moon and overall impression is very good. Very warm welcome with small drink, nice staff and swift service. Our room was clean, and had wide sea view from balcony, that's great! It also located in the centre of Kata beach, just cross the road and walk several steps to the sea, surrounded by many...

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1Thank huyddbk
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear huyddbk, Greetings from Chanalai Hotels and Resorts!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Garden Resort, Kata Beach'. I am delighted to hear that you had a memorable stay with us. When you plan to visit us next, please email me at hm@chanalaigardenresort.com and I will be happy to handle the arrangements personally. We look...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Beachfront
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Airport Transportation
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Ideally located on the small peaceful beach town of Kata, the Chanalai Hotels and Resorts offers the three elegant different hotel styles, depending on your budget and taste namely: Chanalai Garden Resort overlooks the Andaman Sea and offers an environment that helps you escape your everyday cares. Chanalai Garden Resort, a four-star sea view resort, located on the small hill over looking the Andaman Sea and a minute walk to the beach.Retreat your self with sea sun sand on tropical island of Phuket. Just one block from Kata Beach, the resorts easily access to the nearby shopping areas and natural tourist spots on the island. Only 25 mins to Phuket and Patong and 15 minutes away to Promthep Cape,the most spetecular sunset view point on the island.The resort is outstandlingly located on the lush tropical foliage hill side overlooking Andaman Sea and just 200 metres away to Kata beach.Varied choices of eateries shopping,diving shop,surfing shop and some tourist spots close by ... more   less 

Additional Information about Chanalai Garden Resort

Address: 247 Kata Road, Kata Beach, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Tropical Garden Resort)
Region: Thailand > Phuket > Karon > Kata Beach
Price Range: €42 - €214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chanalai Garden Resort 4*
Number of rooms: 206
Reservation Options:
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Also Known As:
Tropical Garden Hotel Kata Beach
Tropical Garden Kata
Tropical Garden Resort Phuket
Chanalai Garden Resort Phuket/Kata Beach
Hotel Style:
#6 On the Beach Hotel in Kata Beach
#12 Luxury Hotel in Kata Beach
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Here's what travellers have asked, with answers from Chanalai Garden Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“7404 wiew to the see”
Annette_K26, 25 Apr 2017 | Read review
“ask for the sea view room for mesmerizing sunsets”
284rainar, 16 Apr 2017 | Read review
“Pay the extra for ocean view”
stephenelliott61, 12 Apr 2017 | Read review
“All of the rooms with sea views are amazing”
jill10081994, 10 Apr 2017 | Read review
“There are a lot of steps at this hotel - views are in the higher rooms but ask for a low floor if you have walking difficulties etc. We stayed in room 3101 and had lovely sea view.”
M6118PKdawnm, 9 Apr 2017 | Read review
5 of 5