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ibis Phuket Kata

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ibis Phuket Kata
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576 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Reviewed 6 days ago NEWvia mobile

The rooms and facilities were good for the price. Rooms and hotel areas were all very clean. The doors and walls are not adequately sound-proofed so noise from the street, adjacent rooms, and hallway would get frustrating at times. I would be woken in the middle of the night by guests returning from a big evening out. I would recommend...

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Helpful?
1Thank Samuel W
Mumbai (Bombay), India
Reviewed 1 week ago

Six of us stayed at Ibis for 6 days during Christmas. The experience was very good since the hotel staff is quite helpful. The rooms are budget sized so don't expect a huge room, but all of them come with a balcony either over looking the swimming pool or the road. The swimming pool is clean and helps one relax....

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1Thank Sudipto K
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear Sudipto K, Thank you for an overall positive review of our hotel. We are delighted to see that you enjoyed your stay with us and it is a pleasure to read that you appreciate the location of our hotel, the design of the rooms and the friendliness of our staff! It is unfortunate to hear that there was miscommunication...

Huddersfield
Reviewed 2 weeks ago

Spent 6 nights here over the New Year. Have never stayed in an In US for more than 2 nights. This In US is set up as a family holiday hotel as it has a good pool area and a Scottish walk to the beach, which is a good beach. The hotel provides a free shuttle bus if neeed. The...

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Helpful?
Thank HuddersfieldMartin
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear HuddersfieldMartin, Thank you very much for a positive review of our hotel! We are delighted to see that you enjoyed your stay with us and it is a pleasure to read that you appreciate the location of our hotel, the cleanliness of the rooms and the friendliness of our staff. We look forward to welcoming you back! Sincerely,

Munich, Germany
Reviewed 2 weeks ago via mobile

Nice hotel and very cooperative managers. However, this needs to go to next level. I had a problem with hotel charging deposit after paying rent and advance breakfast. Deposit returns on credit card after two weeks - and this for business gold member- not cool. Rooms are good but have bugs (ants). Also got too many bug bites. Nice swimming...

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Helpful?
Thank OutandaboutEU
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear samirn2016, Thank you for being a loyal Le Club AccorHotels Gold member. I will make sure to share your comments with our management team. Rest assured based on valued feedback we constantly look for ways to enhance our services. Please accept my apologies if our staff failed to explain deposit procedure clearly. We do in fact keep deposit to...

Reviewed 2 weeks ago via mobile

If you are in Kata I recommend this hotel. The location is perfect, the beach is 5 minutes walking and there are several restaurants, travel agencies and shops around. The room was small but clean. Breakfast was ok, although a bit poor in assortment. Nice swimming pool with the chance to have a massage right next to it at a...

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Helpful?
Thank Martina B
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear Martina B, Thank you for a positive review of our hotel! We are delighted to see that you enjoyed your stay with us. We look forward to welcoming you back to sunny Phuket in the near future, and please don't hesitate to also visit other ibis Erawan Thailand hotels in Bangkok, Hua Hin, Pattaya, Samui & Krabi. Sincerely,

Warsaw, Poland
Reviewed 3 weeks ago via mobile

This place is like hotel in Moscow. Even staff talks to you in Russian. Unique "Thai" experience. Helpful reception and house keeping nice bright rooms. Never again, but hey, it is cheap and clean. Beware :)

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Helpful?
Thank WojKas
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear WojKas, Thank you for taking your time to feedback on your stay. It is apleasure to know that our reception staff were helpful and our cleaning was up to the standard. At ibis we aim to provide friendly, standard service at competitively low price. We would be delighted to welcome you back!

Singapore, Singapore
Reviewed 4 weeks ago

We suggest more staff to be trained to converse in English . Also be more Proactive & Friendly (SMILE more) . Rooms were rather small - thankfully we had connecting rooms . No toothbrush , shaver set provided in bathroom .

Review collected in partnership with Accorhotels.com
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1Thank eugeneahc
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear eugeneahc, Thank you for a positive review! I will make sure to share your comments with the team as we alsways strive to improve our service. We are looking forward to welcoming you back in the near future! Sincerely,

Mountain View, California
Reviewed 14 December 2016

Average hotel. Location is great, tons of shops, places to eat and mini mart within walking distance. Across the street from club med, beach is 5 minutes walk away. Room is small, service is ok. They required a 2000bhat cash deposit upon signing in to cover incidentals. We had a family suite, so the rooms comes with a PlayStation, which...

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1Thank Wen650
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear Wen650, Thank you for the positive review of our hotel! It is a pleasure to hear that you enjoyed our Family Room concept, attentiveness of staff in difficult minute, as well as an overall value for money. We look forward to welcoming you back to sunny Phuket in the near future, and please don't hesitate to also visit other...

Hastings, United Kingdom
Reviewed 27 November 2016 via mobile

Really not sure why this hotel has the rating it does. Maybe people just have different standards. We only stayed one night and that was enough. Unless your Russian not much point staying here. Not sure why the Russians love it but everything is written in English and Russian rather than Thai. Guess it's what you would expect from a...

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Helpful?
Thank Julie2088
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear Julie2088, Thank you for taking your time to feedback on your stay. Indeed, majority of the customers highly praise our hotel for the good balance between low price and high quality of service. As you mentioned yourself, our rooms offer worldwide standard, cleanliness, functional design and consistency in services, all at competitively low price. We are surprised to hear...

Jakarta, Indonesia
Reviewed 29 October 2016 via mobile

We stay at Ibis Hotel in Kata and overall was a ok stay. Rooms been clean and room service was friendly. Breakfast was not bad but small with choices. Ala carte was good. I would recommend this hotel, fair price average service...

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1Thank Mix M
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear Mix M, Thank you very much for taking the time to recommend our hotel! We pride ourselves on delivering a consistently good service throughout and I was very happy to read that this was your experience. We look forward to welcoming you back to sunny Phuket in the near future, and please don't hesitate to also visit other ibis...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Looking for top value Phuket accommodation Bright, light filled and modern. Trendy, fresh and fun. Ibis Phuket Kata sits fiveminutes from the clear waters of Kata Beach. The hotel is ideal for families and couples alike with shopping, dining and nightlife just moments away. 258 rooms, 24 hour service, snacks and drinks. Surf, swim or soak up the sun in this friendly oasis - the perfect hideaway when relaxation is at the top of your list. ... more   less 

Additional Information about ibis Phuket Kata

Address: 88/8 Kata Road | Karon, Mueang Phuket, Kata Beach, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon > Kata Beach
Price Range: €27 - €80 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Phuket Kata 3*
Number of rooms: 258
Reservation Options:
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Also Known As:
Ibis Phuket Kata Hotel Kata Beach
Ibis Phuket Kata Kata Beach
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Questions & Answers

Here's what travellers have asked, with answers from ibis Phuket Kata staff and other travellers.
9 questions
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Questions? Get answers from ibis Phuket Kata staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms facing the swimming pool are better since it doesn't overlook the road.”
 of 5 bubbles sudiptok2017, 12 Jan 2017 | Read review
“Requests a room away from family rooms”
 of 5 bubbles HuddersfieldMartin, 7 Jan 2017 | Read review
“Try to get a room overlooking the pool, which is the quieter side of the hotel”
 of 5 bubbles davidgI5713SQ, 21 Sep 2016 | Read review
“beach side of view is ideal”
 of 5 bubbles nigely617, 15 Jun 2016 | Read review
“Prefer pool side rooms for best view.”
 of 5 bubbles atulpendse, 11 Mar 2016 | Read review
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