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Mercure Charlestown

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Traveller (51)
Room & Suite (29)
Dining (3)
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Overview
  • Excellent23%
  • Very good48%
  • Average21%
  • Poor6%
  • Terrible2%
Travellers talk about
“car park”(21 reviews)
“free wifi”(21 reviews)
“small hotel”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Reviews (438)
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436 results
Traveller rating
103
197
96
28
12
Traveller type
Time of year
LanguageEnglish
103
197
96
28
12
Show reviews that mention
All reviewscar parkfree wifismall hotelconvenient locationroom servicecontinental breakfastnice roombit datedrooms are cleanone night stayno hesitation in recommendingspa bathfamily roomeasy parkingbed was comfortableking roomhunter valley
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1 - 5 of 436 reviews
Reviewed 3 days ago via mobile

Stayed one night for a work trip. Lobby is really nice however rooms are a bit old and outdated. Needs a good renovation in the rooms. Good for staying one night but probably wouldn’t want to stay longer. Plenty of nicer mecures out there

Thank Jorden M
Reviewed 1 week ago via mobile

Stayed there for two nights room was clean, the chairs provided in the room needed replacing one in particular was unstable bed was comfortable. The bathroom needed work the shower was in the bath very difficult for anyone with mobility issues to use, there was...More

Thank priceyden
Reviewed 1 week ago

Stayed overnight for a nearby wedding and found it to be a good, affordable option. No bells and whistles here and the bathrooms and rooms are in need of an update, but the common areas and restaurant have been renovated and were quite pleasant. We...More

Thank KateAroundTown
Reviewed 4 weeks ago via mobile

Perfect accommodation the room was very good comfortable bed. service was excellent pool was a bonus for daughters. Restaurant had beautiful food. Location close to where we were going. Car park close to rooms. Would visit and stay again. Would also recommend

Thank Christie S
Reviewed 4 weeks ago

For the price I thought this was good value. Stayed here for one night and upon arrival, reception were very friendly and informative. The room is dated however very clean. Free parking. Emily at the restaurant was lovely and the dinner was excellent. Will stay...More

Thank 166LW
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Laundry Service
Conference Facilities
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$79 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$79 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (51)
Room & Suite (29)
Dining (3)
Pool & Beach (2)
Questions & Answers
Ask a question
Sheri D
18 February 2015|
AnswerShow all 3 answers
Response from Grant V | Property representative |
Most of our rooms have a bath with a shower over although some of the newly renovated rooms have just a shower. Currently there is no gym, sauna or spa on the premises. However our executive room does have a spa in the room.
0
Votes
Room Tips
"Stay somewhere better. There are plenty of good choices nearby."
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"Ask for a room with views over the valley"
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"Go somewhere else"
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"upper floor rear"
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