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Newcastle Heights Motel

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48 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Grafton, Australia
2 reviews
Reviewed 18 June 2016

Room was adequate but could be greatly improved. We booked for three but only had 2 towels. The sink would not empty and the soap dispensers and tissues were empty. The air conditioner was broken but the oil heater was good and kept the room warm. After complaining these issues were all fixed. At the right price this budget motel... More 

Helpful?
Thank allisonsommer
Newcastle, Australia
1 review
Reviewed 11 May 2016

The New Management at Newcastle Heights Motel are Fantastic. Natalie and Di make every experience enjoyable and with the new café this business is off to new heights, New Newcastle Heights :) The coffee is amazing and the food is great! Thanks Nat and Di for your warm hospitality! Highly Recommend

Helpful?
Thank leroywilkinson
A TripAdvisor Member
Reviewed 5 May 2016 via mobile

Loved staying there, the staff were excellent and were always happy to help if asked, the place was kept clean and looking nice. 10/10 would go back and stay there again and experience the quality of the place.

Helpful?
Thank A TripAdvisor Member
2 reviews
Reviewed 25 April 2016 via mobile

This hotel is a great place to stay whether on business or holidays. It is quiet, comfortable, clean and the service is excellent. The rooms are spacious and the bed is a great night sleep. The shower has great pressure, the aircon works superbly, the grounds are well kept and the ladies who own the hotel are happy to help... More 

Helpful?
Thank Tracyd_27
1 review
Reviewed 2 April 2016 via mobile

My family spent 2 nights at this family run Motel. The family room had plenty of room & was very clean & had recently been freshly painted. The children loved the pool & the bbq area was a bonus. The managers were very helpful & friendly. We would highly recommend this Motel.

Helpful?
Thank Di R
Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 March 2016

Room was adequate for our overnight stay. We had room number 18 which is upstairs. We were 2 adults and 3 kids. The room is advertised for 5, but I figure it could take 6 as it had 2 queen beds and two single. The pillows were dreadful, wafer thin. Suggest taking your own! The bathroom shows its age, but... More 

Helpful?
Thank 129des
Hervey Bay, Australia
Level Contributor
86 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 3 March 2016

After exhausting efforts for alternate accommodation we stumbled across this terrible motel. We were in room 12 where the hand basin tap was broken, no liquid soap in the shower, bed head was scratched all over, cupboard doors broken, freezer almost completely frozen over (looked as if the fridge hadn't been defrosted in years), walls patched up everywhere - where... More 

Helpful?
1 Thank Sue L

Travellers are raving about these Charlestown hotels

coffs harbour
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 February 2016

We booked 2 rooms for 2 family groups as we were in town for a concert. This place is the cheaper end, but if i had the time or another alternative then I would have left within the first hour. We did not get the nicer looking family rooms that we saw online and thought we booked (apparently the only... More 

Helpful?
2 Thank rockerette
Sydney, Australia
Level Contributor
3 reviews
Reviewed 4 January 2016

Room and bathroom were dirty, toilet was dirty and stained, sink badly cracked, pump for hand soap did not work, no soap for shower, TV had a cord strung across the wall - guessing a loose connection meant very poor reception. Motel emailed to say room booking was cancelled - when I rang to ask, it was rebooked - no... More 

Helpful?
Thank jennifer_scott957
Sydney, Australia
1 review
Reviewed 27 December 2015 via mobile

Stayed here over Christmas break with the family and I couldn't recommend this place enough, Staff are amazing not only friendly and great with the kids but were very helpful with directions and anything else we needed assistance with (Thats a service hard to find within it's self these days) Room was great, clean and tidy, Big enough for all... More 

Helpful?
Thank 87_Sarah_Snow

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Amenities

Highlights
  • Pool
  • Free Parking
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
An affordable, comfortable, conveniently located motel in Charlestown. Less than 5 minutes to the region's two largest shopping centers. 5-10 minutes to Lake Macquarie, Newcastle CBD and the best beaches Newcastle has to offer. We have 14 double/twin/triple rooms accommodation up to 3, 4 family room (the largest accommodation up to 5) and a two bedroom unit accommodation up to 7. ... more   less 

Additional Information about Newcastle Heights Motel

Address: 270 Pacific Hwy, Charlestown, Lake Macquarie, New South Wales 2290, Australia
Region: Australia > New South Wales > Greater Newcastle > Lake Macquarie > Charlestown
Price Range: €59 - €125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Newcastle Heights Motel 3*
Number of rooms: 20
Reservation Options:
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Questions & Answers

Questions? Get answers from Newcastle Heights Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you use the Café for amazing coffee and a great breakfast to start your day - Ask for the Hangover Feed! My specialty”
 of 5 bubbles leroywilkinson, 11 May 2016 | Read review
“Take your own pillow!”
 of 5 bubbles 129des, 6 Mar 2016 | Read review
“Stay somewhere else”
 of 5 bubbles jennifer_scott957, 3 Jan 2016 | Read review
“I am not sure there is a good room in this hotel. Stay away completely.”
  • Carpet
  • Missing smoke detector
  • Top of the ladder on bunk beds
  • Queen bed
  • Repaired hole in door
 of 5 bubbles Bug321, 27 Jun 2015 | Read review
“Go to ANY other hotel!!”
 of 5 bubbles DavidH2000, 30 Oct 2011 | Read review
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