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The Cross Hands Hotel

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Traveller (50)
Room & Suite (30)
Dining (7)
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Overview
  • Excellent29%
  • Very good36%
  • Average18%
  • Poor8%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Wheelchair Access
3 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (384)
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112
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71
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37
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All reviewsfish and chipsold english innsold coaching inngreene kingthe ground floorlarge car parkthe publovely atmospheresingle roomlittle thingsplenty of parkingexcellent value for moneynight staysalmonchipping sodburybreakfast was excellentenjoyable stay
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1 - 5 of 379 reviews
Reviewed 6 days ago via mobile

Stayed 2 nights one of which we attended a Paloma Faith Concert at Westonbirt Arboretum. We were warmly greeted by Tom check in was quick and efficient we were lucky enough to have room 12 the very room the Queen stayed in during a blizzard...More

Thank Stephanie B
Response from Old_English_Inns99, Brand at The Cross Hands HotelResponded 4 days ago

Thank you very much for your kind comments. We're very pleased you enjoyed your stay with us while visiting the concert at Westonbirt! Perhaps we might see you again if in the area or for another concert! We have a few other superior rooms you...More

Reviewed 6 days ago

Table booked for 5.30 arrived early had drink went to table on time at 5.45 asked waitress if someone could bring a menu. Ordered food when brought to table one meal beef when order was for pork. Ordered 2 drinks nearly 15 mins wait. Asked...More

Thank Terry W
Response from Old_English_Inns99, Brand at The Cross Hands HotelResponded 4 days ago

Thank you for posting and for getting in touch directly with us. We trust that you are happy with our resolution; and hope that you'll be coming to visit us again soon. George, Colette and the team.

Reviewed 2 weeks ago

Sunday Lunch. My birthday meal with family. Uncooked greens and carrots, had to leave them. Fatty and chewy pork. Average quality. Expected much better. Family had other meals from menu. They were not best pleased. Complaining would have meant having to return our plate and...More

Thank Elizabeth S
Response from Old_English_Inns99, Brand at The Cross Hands HotelResponded 2 weeks ago

Thank you for your comments.We're very sorry to hear you did not enjoy your most recent visit, please do get in touch directly on 6435@greeneking.co.uk, and we can discuss details further. George, Colette and the team.

A TripAdvisor Member
62
Reviewed 3 weeks ago via mobile

Just returned from a lovely two night stay, we had the Queens bedroom! Fab location for visiting Bath, Castle Combe, Lacock village etc . Good facilities and grounds, breakfast is fantastic, main meals perhaps a little "mass produced" all in all highly recommended.More

Thank A TripAdvisor Member
Response from Old_English_Inns99, Brand at The Cross Hands HotelResponded 2 weeks ago

Thank you for your kind review. We're glad to hear you enjoyed your stay with us this weekend, as you said we are in a great location for a lot of nearby attractions - there's much to see, so we do hope you'll come and...More

Reviewed 3 weeks ago via mobile

Stumbled on this by accident, heading for somewhere else we'd spotted on trip advisor but an infant in the car couldn't wait for the loo. I'm glad we did - the super saver menu was really good value and the kids menu excellent with plenty...More

Thank Timothy R
Response from Old_English_Inns99, Brand at The Cross Hands HotelResponded 3 weeks ago

Thank you for your lovely comments. We're happy to read you and your family enjoyed your flying visit to us, and hope that you'll consider calling in again in the future now you know where we are! George, Colette and the team.

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$75 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$75 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (50)
Room & Suite (30)
Dining (7)
Questions & Answers
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Lauren W
7 July 2017|
AnswerShow all 5 answers
Response from christineZ5398MN | Reviewed this property |
Food is served from 11am until 10pm
0
Votes
Christopher E
26 January 2017|
AnswerShow all 4 answers
Response from John B | Reviewed this property |
Sorry I have no idea - but I'm sure there are better places around for Sunday lunch. The Compass Inn at Tormarton is better and has a nice conservatory to eat in.
0
Votes
Leshill14
14 November 2016|
AnswerShow all 8 answers
Response from Michael G | Reviewed this property |
No, I am not the owner, I reviewed as a visitor
0
Votes
Room Tips
"Do NOT go in Room No 9 (especially in the Winter) - unless improvements have been made."
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"We found room 17 to be well suited to our taste."
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"Round the back away from the traffic lights"
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"Didn't stay but this hotel is on a busy road, I imagine a room as far from the road would be best."
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