Well the title says it all. Old style electric sockets, oldish tv with no "smart functions" i.e. can't watch your own content from tablet/phone. Wery slow wifi. The normal talk from neihbourgh room can be heard through walls. No lift. And right now construction work going on all around the hotel. Not the grestest of breakfasts, and seems understaffed ( this may be due to covid restrictions/lack of customers that have "driven away" a lot people from restaurant work)
From skiing point of view one could not expect better, one can just jump on the skiis right outside and you are on the slopes and vice versa. The rest is not so good, the hotel is in dire need of upgrade. Further, we had a room at the lowest ground level and whenever somebody on the floor above went to toilet/shower, the pipes made strange noise the next 5-10 minutes. About the restaurant on premises in another review.
Wonderful place in the middle of nowhere. Plenty of snow, wonderful atmosphere. Premium priced room. Promised to get into room by 18:00. At 18:00 there was no information whatsoever when the cleaner would arrive to take care of the room after previous guest. They offered one free elevator trip up the hill. Woo-hoo! Here we sit, hungry, appalled, a tad angry. Maybe we sleep in the lobby this night. There are plenty of winter holiday places in Lapland. Pyhätunturi, never again!
I stayed here with my boyfriend for a week in February and had a great time. The food and drinks in the hotel were delicious and the staff friendly. The hotel is right next to the piste so easy to ride in/out. We went ice fishing and to a reindeer farm which were both excellent trips. If you are a first lift/last lift mega skier/snowboarder you might find this resort too small but if you want a chilled out ski holiday with the chance to do some extra winter activities in a beautiful environment then you will love it here. The hotel rooms are simple but warm and comfy. I would recommend this place to families too. Thanks for a great holiday!!
My husband and I stayed here for a week on a half board basis for our skiing holiday with Crystal. Firstly, what a brilliant location half way up the slopes, not quite ski in ski out but couldn't be much closer! Our room was basic but clean, quiet and with great views across the slopes. There are no tea and making facilities in the hotel rooms but you can hire a kettle and unlimited tea and coffee for 5 euros. Our main issue with the room was the lack of a safe for valuables, we made do by locking stuff in my bag which has a padlock. There also does not appear to be a lift in the hotel but there is only one flight of stairs and it's a very short one. Breakfast is the standard European buffet style, a bit repetitive but decent enough, a bowl of porridge was good before a days skiing. No toaster though which I think is a shame. Whilst we were there dinner was mainly set menu, with a buffet on just one night. We enjoyed almost all of the set menu, different each day, well cooked, tasty and decent portions. Drinks at the bar are not cheap, 14.80 euros for two large beers but the rest of the stay was such good value we weren't too concerned about this. Now for the main issue of the week - the music festival. For the last two nights of our stay there was a music event taking place in the hotel and also opposite at the Carlsberg. We were not made aware of this until we were on the transfer bus from the airport at which point we were told we would not be allowed in the bar / restaurant after 7pm as the event was ticket only and they were sold out. Upon asking at reception about this we were told that we would have to go to our rooms or go down the hill to one of the other bars. All of us with Crystal felt this wasn't good enough as we were paying hotel guests, who wants to go to their room at 7pm when you're on holiday? This part of Finland is extremely cold at this time of year, far to cold to be wandering the streets. Eventually, after several complaints, an arrangement was made between Crystal and the hotel for us to be put on the guest list, we got wrist bands and could stay in the bar for as long as we wanted. Surely this should have been pre-arranged to save stress when we got there, or at least some kind of warning when you book the holiday. On the plus side it all worked out in the end and when we went back to our room the event was still in full swing but we couldn't hear anything from our room. So, after all that, yes the good by far outweighs the bad and we would go back.…