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Hotel Equatorial Penang

576 reviews
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Traveller (523)
Room & Suite (344)
Dining (98)
Overview
  • Excellent32%
  • Very good49%
  • Average14%
  • Poor3%
  • Terrible2%
Travellers talk about
“golf course”(40 reviews)
“the club lounge”(10 reviews)
“blue moon”(8 reviews)
Free Internet
Breakfast included
Pool
Restaurant
Airport Transportation
Room Service
Suites
5.0 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (576)Write a Review
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76
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Show reviews that mention
All reviewsgolf coursethe club loungeblue moonhotel shuttlebusiness tripshuttle servicenice hotelgolf clubkoi pondrooms are largeswimming poolpremier roombatu ferringhiroom service isjapanese restaurantquiet locationfree shuttle
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1 - 5 of 515 reviews
Reviewed 6 days ago

One of the best hotels in Penang. Excellent customer service and property. We enjoyed this place a lot. The only complaint is the loud live music at the poolside during night time. Please note not all customers like rock loud western music and in the...More

Thank Syed Amir R
Response from HEP_Management, Director of Operations at Hotel Equatorial PenangResponded 3 days ago

Dear Syed Amir R, Thank you for sharing your feedback regarding your recent stay with us. We are glad to note that you had a wonderful stay particularly enjoyed the environment in our hotel and that our team members were all friendly and helpful. We...More

Reviewed 1 week ago

I was supposed to stay 2 nights but decided to check out after the first night. There was a huge conference omprising more than a thousand Chinese and at least 20 buses would converge at the main entrance causing a huge jam. my friend had...More

Thank AndrewTan5255
Response from HEP_Management, Director of Operations at Hotel Equatorial PenangResponded 3 days ago

Dear AndrewTan5255, Thank you for sharing your positive feedback regarding your recent stay with us. We are sorry to learn that your stay with us was less than expected and that some aspects of your stay that left you disappointed. Please accept our sincere apologies...More

Reviewed 1 week ago via mobile

Had a nice meal here after 3 days in Cameron Highlands. The building layout is luxurious and high class as is the restaurant setting. We were entertained by a very good three piece singing act. The food was OK - the Norwegian salmon was cooked...More

Thank Steve C
Response from HEP_Management, Director of Operations at Hotel Equatorial PenangResponded 3 days ago

Dear Steve C, Thank you very much for sharing your feedback with us on TripAdvisor. It is indeed a great pleasure for us to note that you had a wonderful stay with us recently and that you particularly appreciated the hotel's architecture. We are glad...More

Reviewed 3 weeks ago via mobile

We spent 9 nights here. Delighted with the experience. Fantastic staff in every part of the hotel. Brilliant room service. Firm comfy beds.. Sheets changed every 2 days. We scored an early check in which was so much appreciated after our overnight flight from Sydney!...More

Thank gregory59williams
Response from HEP_Management, Director of Operations at Hotel Equatorial PenangResponded 2 weeks ago

Dear gregory59williams, Thank you very much for taking your time to share your review on TripAdvisor. It is truly rewarding to know that you had such a wonderful stay with us and we are really happy to learn you appreciated the facilities and services rendered...More

Reviewed 4 weeks ago

Stayed here for the third time. A good hotel with a good facilities. Rooms are clean and good in size. The swimming pool is the main thing for those with younger ones. Located not for from amenities. Only disadvantage was once after the pool you...More

Thank leeyewjin
Response from HEP_Management, Director of Operations at Hotel Equatorial PenangResponded 4 weeks ago

Dear leeyewjin, Thank you very much for sharing your review following your recent stay at Hotel Equatorial Penang. We are very much pleased to hear that you enjoyed your overall stay and we greatly appreciate your feedback on our rooms, pool facilities, and hotel amenities....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Golf course
Outdoor pool
Details
Price range
US$70 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites
Details
Price range
US$70 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites
Add Photo Photos
Traveller (523)
Room & Suite (344)
Dining (98)
Pool & Beach (63)
Hotel & Grounds (346)
Bathroom (41)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Harris4786
9 September 2017|
AnswerShow all 8 answers
Response from Nagendra K | Reviewed this property |
Check with the transport desk at the hotel, they should be able to guide you with details.
0
Votes
lrafs
19 July 2017|
AnswerShow all 5 answers
Response from HEP_Management | Property representative |
Dear Irafs, We have both smoking and non-smoking rooms available. Please let us know upon making your reservation and we will ensure to assign you to one. Looking forward to welcoming you to Hotel Equatorial Penang... More
0
Votes
tjttaylor1
7 May 2017|
AnswerShow all 4 answers
Response from HEP_Management | Property representative |
Dear guest, We offer a complimentary shuttle service from the airport to the hotel - please refer to our website to see if the schedule fits you. You can find the schedule under "Facilities". Please note that it is... More
0
Votes
Room Tips
"Thy to book a room nearer to the main building"
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"bridge view"
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"Lovely location and a plesant surroudings . Landscape is excelelnt"
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"if you want quietness, choose a room that doesn't face the pool area."
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