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Gamboa Rainforest Resort

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1,479 Reviews from our TripAdvisor Community

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There are newer reviews for Gamboa Rainforest Resort
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Showing 1,166: English reviews
washington dc
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 February 2014

This place might have been nice in its day , but that day has passed. Perhaps our expectations were high. It looked good online and the reviews were not bad, but do not go there if you expect anything better than a typical holiday inn type facility. Dust and cobwebs around every corner. The best thing about it is the... More 

Helpful?
1 Thank michaelinDC
Jetzel M, Director de Relaciones con Clientes at Gamboa Rainforest Resort, responded to this review

Thank you very much for your time and please apologize for the issues you had during your stay at Gamboa Rainforest Resort. We would like to inform you that steps have been taken to ensure that the quality of our services reach and surpass the levels expected by you and all of our guests. The staff and management of the... More 

Wisconsin
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 February 2014

Beautiful location, but hotel is 30 years old and in need up updates! Hotel grounds need more maintenance. This was our second trip to Panama and we were looking for a mountainous location near the international hotel. Spent 3 nights here and would have been happy with 2.

Helpful?
1 Thank WisconsinTraveler87
Jetzel M, Director de Relaciones con Clientes at Gamboa Rainforest Resort, responded to this review

We are very sorry to hear that your experience with us at Gamboa Rainforest Resort did not meet your expectations and I would like to thank you for taking the time to leave your comment. Please be assured that your comment is extremely valuable to us and help us to improve our service and property on a daily basis. We... More 

watford
Level Contributor
125 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 19 February 2014

This resort is in an excellent place for doing a lot of things as well as relaxing around the wonderful pool or wandering the gardens watching for birds. It was our first stop in Panama and after a long journey from the UK it was wonderful to be able to have a late breakfast and then relax. Being only 30mins... More 

Helpful?
1 Thank valgardening
Jetzel M, Director de Relaciones con Clientes at Gamboa Rainforest Resort, responded to this review

We appreciate your review of our property during your recent stay. I have forwarded your comments to the appropriate departments for their review. We are happy that our customer service was excellent as well as the location of the hotel. We look forward to welcoming you back soon. Sincerely, More 

Pickerington, OH
Level Contributor
50 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 17 February 2014

Can't decide between 3 and 4 stars so I gave them the benefit of the doubt. The location is excellent. Check in was easy, but we arrived late. The front desk and guest relations employees knew us by name and were usually very helpful. Check-out was also very smooth. We booked the honeymoon package, which I highly recommend. One reason... More 

Helpful?
2 Thank pickatty
Jetzel M, Director de Relaciones con Clientes at Gamboa Rainforest Resort, responded to this review

Thanks for your time to write your remarks, is very nice to read your comments all of them show positive and negative aspects of our hotel. We are continuously working to ensure our guests receive the service they deserve. Thank you very much and hope to see you again in Panama. Sincerely. More 

Westmont, Illinois
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 February 2014

We spent three nights at the Gambo Rainforest Resort which was a perfect amount of time for relaxing and seeing areas on the resort. When I booked the room, only Thursday and Friday were available and later we were able to make a separate reservation for Saturday night and although we had to change rooms from exact opposite ends of... More 

Helpful?
1 Thank TravelHappy1012
Jetzel M, Director de Relaciones con Clientes at Gamboa Rainforest Resort, responded to this review

Thanks for your time to write your remarks. Appreciate your comments are very important for the operation of the hotel. We will continue with the customer service plan to ensure that all our staff will deliver a good service always. We look forward to welcoming you back soon. Regards, More 

Hudson, Iowa
Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 14 February 2014

Stayed here for 3 nights and for the most part was enjoyable. We did have a problem with our room cards deactivating. Can't even remember how many times that happened. Use it once and then it wouldn't work again. It was a LONG walk to the Front Desk so that was very inconvenient. If my parents had been there by... More 

Helpful?
1 Thank Luv2FishAlways
Jetzel M, Director de Relaciones con Clientes at Gamboa Rainforest Resort, responded to this review

We are very sorry to hear that your experience with us at Gamboa Rainforest Resort did not meet your expectations and I would like to thank you also for taking the time to contact us with your feedback. Yours comments was already shared with our management team and I can assure you that all of the staff area working hard... More 

New York City, New York
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 February 2014

My husband and I spent an amazing 4 nights at this resort. Each of the rooms has a view of the rainforest and the Chagres river. You can hang out on your terrace in a hammock or chairs. Just divine. Watching the sunrise or sunset is so relaxing. The resort's food was okay (not great) and some of the service... More 

Helpful?
1 Thank ExCoachnyc
Jetzel M, Director de Relaciones con Clientes at Gamboa Rainforest Resort, responded to this review

We are glad to hear that you had a comfortable stay at our hotel and that you were fully satisfied with our services. We will be delighted to welcome you back in our hotel, shall your plans bring you to Panamá again in the future. Kind regards More 

buffalo, wyoming
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 February 2014

Paid guide service for a full day fishing trip on Lake Gatun on Feb 5th - Guide left dock at 7:20am and returned at 10:40AM - Guide was not bi-lingual as requested so couldn't discuss the issue of a shortened fishing trip. Feel we were ripped off. Asked travel agent who set up the trip to seek reimbursement adjustment -... More 

Helpful?
2 Thank buffalotoredcloud
Jetzel M, Director de Relaciones con Clientes at Gamboa Rainforest Resort, responded to this review

Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your stay was not all that it could have been. I would like to apologize on behalf of the hotel and its team for your stay. All your comments are very valuable for us, and will be taking the right corrective actions,... More 

Eaton, Colorado
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 February 2014

This resort is quiet and peaceful. A good place to rest. We worked with the tour desk on three different tours and here is what happened. Their night tour that was offered with our package went without a hitch. We booked a tour for the next day that started at 1:00. So, we didn't make any other plans. At 12:15... More 

Helpful?
1 Thank Craig C
Jetzel M, Director de Relaciones con Clientes at Gamboa Rainforest Resort, responded to this review

Thank you very much for your time to write your comments, are very helpful to improve the service of our hotel. We hope to see you again in Panama. Regards More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Deep in the heart of the Panamanian rainforest lies the completely unique Gamboa Rainforest Resort. This magnificent destination rests where the scenic Chagres River meets the Panama Canal and is the only resort property in the area. Few places on earth offer such an amazing natural experience while providing an unsurpassed level of luxury. Escape the noise and hectic pace of everyday life and surround yourself with the tranquility of the mystical Soberania National Forest. Here, just a short 30-minute ride from Panama City, on 340 acres overlooking the stunning Panama Canal, you can commune with nature in a pristine environment where explorers and pirates once tread. Our Panama Tours offer an exhilarating variety of jungle adventures such as an aerial tram, guided boat tours, fishing expeditions, and much more. Our tours are designed to show you wildlife in its natural setting amidst the colorful splendor of the jungle flora. ... more   less 

Additional Information about Gamboa Rainforest Resort

Address: Goethals Blvd. | Soberania National Park, Gamboa 7338, Panama
Region: Panama > Colon Province > Gamboa
Price Range: €115 - €279 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gamboa Rainforest Resort 3.5*
Number of rooms: 166
Reservation Options:
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Also Known As:
Gamboa Rainforest Hotel Gamboa
Gamboa Rain Forest Resort
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Questions & Answers

Here's what travellers have asked, with answers from Gamboa Rainforest Resort staff and other travellers.
55 questions
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Questions? Get answers from Gamboa Rainforest Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher rooms have a better view. "tower" rooms require a bit of a walk, which we enjoyed.”
 of 5 bubbles SunzOut, 10 Nov 2016 | Read review
“Upper floors get even better view.”
 of 5 bubbles LuisRiverART, 7 Nov 2016 | Read review
“did not stay at the resort but visited it.”
 of 5 bubbles 228edwardt, 30 Oct 2016 | Read review
“rooms toward the garden”
 of 5 bubbles Natluvskay, 30 Oct 2016 | Read review
“All rooms have a excellent views.”
 of 5 bubbles 1julin, 4 Oct 2016 | Read review
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