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Mercure Maidstone Great Danes Hotel

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Traveller (203)
Room & Suite (39)
Dining (17)
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Overview
  • Excellent19%
  • Very good35%
  • Average26%
  • Poor12%
  • Terrible8%
Travellers talk about
“leeds castle”(100 reviews)
“privilege room”(19 reviews)
“swimming pool”(60 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,207)
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Traveller rating
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228
375
288
146
93
Show reviews that mention
All reviewsleeds castleprivilege roomswimming poolsteam roomhealth clubvisit leedsspa facilitiesbuffet styleplenty of parkingstayed here for one nightbreakfast was excellentshort breakfollowing morningafternoon teaa lovely staydominicfrance
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131 - 135 of 1,130 reviews
Reviewed 1 August 2017

We met friends here that we had not seen for a long time. The food was in my opinion above the standard we expected. We had a classic double room and was comfortable and all amenities expected . Nice place to stay. The hotel is...More

1  Thank Morally
Response from Dominic D, General Manager at Mercure Maidstone Great Danes HotelResponded 6 August 2017

Dear Morally Thank you very much for your positive review. I hope you had a great catch-up with your friends and am pleased that you enjoyed your time with us. Hope to welcome you back soon. Sincerely, Dominic

Reviewed 31 July 2017

stayed two nights. room fairly small, too hot with windows that won't open fully. There is a fan but it's noisy. No shower cap, and bath is half size. Shower good. Bed quite hard but fairly comfy and large. Breakfasts lovely but expensive for what...More

Thank 42karen
Response from Dominic D, General Manager at Mercure Maidstone Great Danes HotelResponded 6 August 2017

Dear 42karen Thank you for your review and comments which have all been noted. The weather has been exceptional and window restrictors are fitted for guest safety and these can be released on request. I will ensure we check every fan for any unwanted noise...More

Reviewed 29 July 2017 via mobile

I purchased a spa package break on lastminute.com which included an over night stay in the Maidstone Great Dane Mercure Hotel, dinner, breakfast and a 30 minute treatment for both me and my partner. We got to the hotel on the 28th July 2017 so...More

2  Thank Georgina J
Response from Dominic D, General Manager at Mercure Maidstone Great Danes HotelResponded 6 August 2017

Dear Georgina Thank you for your comments which I know are being dealt with outside of this forum. If there was any mix up with the booking dates of your treatments, I am sure that Wendy who runs the Exquisite Spa and who is exceptionally...More

Reviewed 27 July 2017 via mobile

Popped into this hotel for a high afternoon tea, hotel is very nice although dated in places. We were made to feel welcome, The staff were attentive and polite. The afternoon tea was lovely, couldn't fault it, fresh moist sandwiches and a good selection of...More

Thank Pete705
Response from Dominic D, General Manager at Mercure Maidstone Great Danes HotelResponded 6 August 2017

Dear Pete705 Delighted you enjoyed your afternoon tea experience and thank you for your comments about pricing. We aim to provide a good experience and give great value for money. Thank you very much for your positive review and hope to see you back again...More

Reviewed 27 July 2017 via mobile

I thought that Mercure was a premium brand but this place really disappointed. A sprawling complex of 1980's looking buildings with 'character' touches that now just seem odd - mirrors above the reception desk perhaps? Food was overpriced £16.00 for a small burger and chips...More

Thank stevenf2
Response from Dominic D, General Manager at Mercure Maidstone Great Danes HotelResponded 6 August 2017

Dear stevenf2 Thank you for your review and comments about both the hotel and the team, which have been carefully noted and shared with all concerned. Food in the Brasserie is freshly cooked to order and the 100% British premium steak burgers are fully loaded,...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$84 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$84 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (203)
Room & Suite (39)
Dining (17)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
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SunshineGirllll
21 November 2017|
AnswerShow all 5 answers
Response from dawnypants | Reviewed this property |
yes to both
1
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pcmpaul
21 August 2017|
AnswerShow all 4 answers
Response from principality3 | Reviewed this property |
I am not sure as we were having a special meal for our 50th anniversary but my husband went down there at 8 the next morning and it was open
0
Votes
ahfjdksidudndmskdo
9 May 2017|
AnswerShow all 5 answers
Response from clavis2015 | Reviewed this property |
Sorry I have no idea
0
Votes
Room Tips
"room overlooking the lake"
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"Book a room at the front of the hotel as the view of the beautiful field and the lake is very pleasant for..."
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"Choose double instead of twin, and ask for rooms overlooking the grounds with a peacock"
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"Pot Luck I am afraid"
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