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Mercure Maidstone Great Danes Hotel

Expedia.comUS$82*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$102*
US$82*
US$87*
US$102*
US$82*
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Mercure Maidstone Great Danes Hotel
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1,020 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Maidstone Great Danes Hotel
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Showing 952: English reviews
Bishop Auckland, United Kingdom
Reviewed 1 week ago

We had a twin bed room. Compact but clean and adequate. The breakfasts and evening meals were very good quality. The staff were very friendly and nothing was too much trouble. We were on a coach trip which made no difference to food or staff.

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Helpful?
Thank ninabramfitt
Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear ninabramfitt I am delighted you were made to feel welcome and enjoyed your stay with us. Your comments are very much appreciated. Best wishes to you. Regards, Dominic

Swadlincote, United Kingdom
Reviewed 2 weeks ago

We stayed two nights as we had tickets for Chatham Historic Dockyards, within very easy reach, and wanted to visit Leeds Castle, only half a mile away. We received a warm, efficient welcome. I had requested a quiet room and we were given a room overlooking the extensive grounds at the back of the hotel. No road noise at all....

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Helpful?
Thank skilli15
Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear skilli15 Thank you for your review and your positive comments. I am delighted you enjoyed the food & service at both dinner and breakfast and found your room comfortable & clean. Not sure if you had a chance to use the Feel good health club, but hope you enjoyed the Chatham Dockyards & the nearby Castle. Plenty more to...

Wales, United Kingdom
Reviewed 2 weeks ago

We stayed here as part of a package to see the dancer Anton Du Beck. The show was excellent but staying in the hotel was a very disappointing experience mainly due to bad service and mediocre food. For the evening dinner we were crammed on a table for 10 people and although it was a set meal with no choice,...

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Helpful?
Thank planet4james
Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear planet4james Thank you for your review and comments which are appreciated. I am sorry there was some delay in our usual levels of service and any concerns about the menu on this occasion. There were a large number of special dietary requirements, many of which were pre-booked and a large amount which were not and which came about during...

Reviewed 2 weeks ago via mobile

This hotel is of a height standard. It is clean and very spacious. If ppl say otherwise. They are being picky. Hotel ground are Beautiful. Staff are professional. Down side, NO Draws to put cloths in. Odd. But all in all 9 out of 10.

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Helpful?
Thank Neil M
Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear Neil Thank you very much for your positive & honest review. Hope to welcome you back again soon. Sincerely, Dominic

Hove, United Kingdom
Reviewed 2 weeks ago via mobile

I took my sister here for the night to get away from daily stresses. We checked in and the hotel is really dated. They desperately need a refurb. Good points: pool is very good, nice and warm, with jacuzzi and steam room. Gym is in 3/4 separate rooms with water and cups in each room. Gym is kept clean. The...

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Helpful?
Thank Housewifey
Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear Housewifey Thank you for your review and comments which have all been noted. I am sorry we did not meet all your expectations on this occasion and apologise if there was any lapse in our carefully laid down standards. We appreciate any feedback which will allow us to continually monitor & improve our service & standards. I am pleased...

Portsmouth
Reviewed 2 weeks ago

We stayed for one night when Anton Du Beke and Erin Boag held one of their dance classes and then put on a show after our gala dinner. A fabulous evening in a very nice although slightly dated hotel. We even had a peacock and peahen on the flat roof just outside our bedroom window ! The room was clean...

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Helpful?
Thank Diamond35
Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear Diamond35 I am delighted you enjoyed the Anton & Erin experience and appreciate all your comments. We are hosting a similar event on the 23 June with Vincent & Flavia and it would be lovely to welcome you back. Details are on our website. Hope to see you again soon. Best wishes, Dominic

London, United Kingdom
Reviewed 2 weeks ago via mobile

The hotel itself has seen better days. The rooms are on the small side, the corridors drab and carpets repaired with black duct tape in many places. The hotel grounds are spacious and make a lovely walk, however unfortunately the negatives overall outweigh the positives. As a spa hotel the treatments were certainly very expensive. However, it appears that due...

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Helpful?
Thank Addicks10
Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear Addicks10 Thank you for your review. I am pleased you found the hotel good value for money & enjoyed the food and appreciate your comments about the excellent customer service. We have a number of different room types are and always happy to offer alternatives whenever possible. HOpe to welcome you back in the future. Regards, Dominic

London, United Kingdom
Reviewed 3 weeks ago

Check-in took 30mins which is a long time compared to every other hotel I have ever been to! Luckily the large king size beds that could fit almost 3 people comfortably made up for this. Rooms are clean, have almost everything you need (apart from no fridge, robes or slippers) Food was delicious we had the 3 course dinner in...

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Helpful?
Thank NataliyaRocks
Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear NataliyaRocks Thank you very much for your review & comments which have all been noted. I am pleased you enjoyed the food (especially the salmon!), the spa treatment & found your rooms clean & comfortable. I do apologise if there was any delay in checking-in, which is sometimes the case at peak times or with multiple arrivals. Hope to...

London, United Kingdom
Reviewed 3 weeks ago via mobile

Four of us came here for a mini spa break with an overnight stay. All of us enjoyed our trip. Check in took about half an hour which was a bit annoying. Room was a double, really good size bed. The room had a safe, TV, hairdryer, iron and ironing board. Enough room to hang clothes up and the standard...

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Helpful?
Thank Emma B
Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear Emma Thank you for your review and your feedback following your spa break with us. I am pleased you enjoyed the food & service as well as the massage and have noted your comments about the relaxation area. Apologies about the slow check-in which does occasionally happen if the systems are running slowly or we have several people checking...

Sevenoaks, United Kingdom
Reviewed 3 weeks ago via mobile

Arrived very early with plans just to relax at the spa before my facial, however after a bit of mix up with the names at the checkin we were able to go to our room at 10am!! Disappointed with the spa children's swimming lessons in a rather small and very echoing pool. Staff were very pleasant. Facial was excellent and...

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Helpful?
Thank Zenabelton
Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear Zenabelton Thank you for your review & comments which have all been noted. I am pleased you were able to check-in early, enjoyed the event, the food & service and also appreciate your comments about the team. Hope to welcome you back to a Mercure hotel again soon. Sincerely, Dominic

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Mercure Maidstone Great Danes Hotel

Address: Mercure Maidstone Great Danes Hotel Ashford Road, Hollingbourne ME17 1RE, England (Formerly Mercure Maidstone Hotel)
Region: United Kingdom > England > Kent > Hollingbourne
Price Range: €73 - €144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Maidstone Great Danes Hotel 4*
Number of rooms: 126
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Also Known As:
Ramada Hotel Maidstone
Maidstone Ramada
Ramada Maidstone
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Maidstone Great Danes Hotel staff and other travellers.
15 questions
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Manchester, United Kingdom
1 month ago
Gillingham, United Kingdom
6 months ago
London
3 months ago
London, United Kingdom
4 months ago

See all questions (15)

Questions? Get answers from Mercure Maidstone Great Danes Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake View rooms loo out onto the grounds and the lake, others may not have such a good outlook.”
WendyLou03, 18 May 2017 | Read review
“Don't get a side room the peacock will keep you awake”
ninabramfitt, 17 May 2017 | Read review
“Just stay away”
planet4james, 9 May 2017 | Read review
“Possible the quite right rooms would be overlooking the grounds at the rear.”
llanmedos, 19 Apr 2017 | Read review
“Go for Priviledge room if you can, or any room on the side in the summer due to the heat”
433davek, 15 Apr 2017 | Read review
5 of 5
Expedia.com
US$82* /night
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Booking.comUS$87
TravelocityUS$82
HotelQuicklyUS$102
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Prices are for 1 room, 2 adults
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