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Traveller (266)
Room & Suite (35)
Dining (25)
Overview
  • Excellent67%
  • Very good22%
  • Average8%
  • Poor1%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
Additional information
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (212)
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40
10
5
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Show reviews that mention
All reviewswalking holidayhalf board menuvase of flowersset in beautiful groundsa la carte menustar hotelhotel grounds areexcellent facilitiescooked itemsupgraded to a suiteindoor poolstayed here for nightsspecial thanksother guestsrubenspaisland
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1 - 5 of 61 reviews
Reviewed 6 days ago via mobile

When asked for a room on the groundfloor, the receptionist first have to ask and then suddenly the hotel is 100 percent fully booked. Not very customer friendly and not very credible. Disappointing experience on arrival.

Thank Frank G
Hotel's Favourite
Reviewed 27 April 2018

Another discovery on Madeira Island! A place of escape, surrounded by nature, Bio philosophy, with excellent hospitality and from which you do not feel like leaving. A perfect weekend. Congratulations to the General Manager Raúl for the project you are developing here. It is already...More

1  Thank Bruno C
Reviewed 2 weeks ago

I have been in Hotel Quinta da Serra for 5 nights. I found it amazing because it is surrounded by beautiful nature, location and structure is very appealing. The staff is very polite with a very well spoken English, they are always available. The restaurant...More

1  Thank Matteo C
Response from RaulDFLG, Diretor-Geral at Hotel Quinta da SerraResponded 2 weeks ago

Dear Guest, Thank you very much for your opinion about Hotel Quinta da Serra. We are all very happy that you've enjoyed your stay with us, and had a good experience with our service and food. It is very important for all of us to...More

Reviewed 4 weeks ago via mobile

This 5 star bio hotel is filled with all luxuary one needs. The restaurant serves excellent breakfast and diner. The personell is very friendly and professional. It is so quiet and peaceful. The rooms are very spacious and have everything you need, though taking a...More

Thank David J
Reviewed 5 June 2018 via mobile

Stayed here for 2 nights at the end of a walking holiday . Great attention to detail , although a little on the quirky side . Staff were helpful at all times, particularly those in reception . Loved the a la carte menu which we...More

1  Thank Jo H
Response from Raul G, Gerente geral at Hotel Quinta da SerraResponded 6 June 2018

Dear Guests, Thank you for sharing your opinion about Hotel Quinta da Serra. It is very important for us to know, in first hand, our guests’ feedback of the experience they had. It is the best way to improve. We are very pleased that you've...More

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About
Description
This hotel, situated 820 meters above sea level, offers a unique and exquisite setting in communion with nature, and invites you to rest and renew energy, in a quiet and relaxing way. Along the leafy gardens ...More there is an indoor heated sweetwater pool, where you can also relax in the Jacuzzi, enjoy a massage in our Spa, attend the gym overlooking the gardens or take a sauna. All rooms offer sea or garden views from their balconies. The rooms are equipped with air conditioning, cable TV, minibar and private bathroom. The Hotel restaurant offers international and biological cuisine, where you can enjoy an environment luxury and personalized service, with a magnificent view over the valley and the sea in the background. It also has two bars, one located in the old Quinta building and the other on the porch of the indoor pool. In the old Quinta building you can find a games room with billiards, heated by a fireplace, and a library where you can relax reading a book or a newspaper. The Hotel it is about 45 minutes from Madeira International Airport and about half an hour from Funchal center. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Shuttle Bus Service
Tennis Court
Wheelchair Access
Beachfront
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Photos
Traveller (266)
Room & Suite (35)
Dining (25)
Pool & Beach (13)
Family and Play Areas (7)
Questions & Answers
Ask a question
Thomas P
15 March 2017|
AnswerShow all 3 answers
Response from Wim188630 | Reviewed this property |
Hi Thomas. The hotel is situated in the mountains (800 m.)The taxi takes you to the frontdoor. Inside the hotel: 2 elevators and acces to the pool, sauna, fitness, etc. Very friendly staff to help you if necessary. From... More
1
Vote
catherine g
17 February 2015|
Answer
Response from Raul G | Property representative |
Dear Mrs. Catherine, Thank you very much for the contact. Regarding your question from the hotel to the nearest beach is about 25 min. by car. About the weather in april is more or less 20º C. Hope the information was... More
0
Votes
Google Translation
Room Tips
"there is a great view from the hotel, 10 minutes driving from Funchal, 40 minutes to the airport , it is..."
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"Fantastic Balconies of the Junior Suites"
Read review
"the rooms all have good views but the higher numbers on each floor may be slightly better"
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"Room in middle of block probably have the slightly better views."
Read review
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