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Praia de Água d'Alto, Vila Franca do Campo, São Miguel 9680-365 Portugal
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US$83
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US$87
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US$75
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Traveller (695)
Room & Suite (219)
Pool & Beach (82)
What is Travellers’ Choice?
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About

#1 of 2 hotels in Vila Franca do Campo
Location
Cleanliness
Service
Value
Travellers' Choice
Pestana Bahia Praia is a 4-star hotel located on the Azores Archipelago, on São Miguel Island, with direct access to the Baia de Água d'Alto Beach and with fantastic views of the Atlantic Ocean. São Miguel Island is the largest of the archipelago and has strong links with the sea and nature. Throughout your entire stay, you will be able to enjoy an external fresh-water swimming pool, two restaurants and a bar. In your free time, play a game of tennis on one of the two courts, play in the game room or stroll through the expansive garden which features a chapel from the 17th century. The rooms are spacious, were recently remodelled, feature modern furniture and each is equipped with a flatscreen TV and Wi-Fi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool with view
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Car hire
Parking
Wifi
Pool / beach towels
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Boating
Game room
Fishing
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Non-smoking hotel
Sun deck
Sun umbrellas
24-hour front desk
Dry cleaning
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Cable / satellite TV
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Sofa
Telephone
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Languages Spoken
English, Spanish, Portuguese
Hotel links
Special Price:Become a PGC Member to get 10% of discount, among other special benefits!
877Reviews35Q+A88Room tips

Reviews
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Alfredo S wrote a review 3 Dec
Porto, Portugal89 contributions66 helpful votes
Being the anniversary of my wife it was the right place to stay in S.Miguel. Very comfortable hotel, with decoration appropriate to a five star hotel one hardly notices the hotel is about 40 years old. Room was spacious, with oversized king bed, large bathroom, walk-in closet and private hall. Renting a car is worth the money so one may take advantage of the attractions nearby like Caloura with a typical restaurant on top of the sea (literally!). Hotel has a semi-exclusive beach and a private chapel. Worth staying and experience a stay in a relaxing atmosphere to create a feeling of leaving this busy world. Breakfast is generous with a friendly atmosphere.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Enjoy as much as you can, rent a car to visit surroundings and rest!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andre Freire, General Manager at Pestana Bahia Praia
Responded 3 days ago
Dear Mr. 128alfredos, On behalf of our entire team at Pestana Bahia Praia, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Bahia Praia. Best regards, The Team at Pestana Bahia Praia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
heinzgabel wrote a review Oct 2022
Frankfurt, Germany6 contributions
Hotel's Favourite
We really liked this hotel. It is located next to a very wide beach sporting dark volcanic sand. The hotel sits in a spacious and extremely well groomed park with lush and varied vegetation away from human settlement, which makes it very quiet and relaxing. There are also tennis courts and a soccer field for guests to use. The solitary location of the hotel, however, also means that you will need a rental car to get around. That said, you may want a car to see the numerous sights around the island anyway. And while we found the rates for rental cars quite expensive compared to other locations in Europe, driving is easy and not stressful at all as there is very little traffic on the island. In places, the interiors show their age, but everything is very well maintained and very clean. Rooms are spacious, well appointed, and have a lot of light and stunning views through large windows. The hotel is a non- smoking hotel, but smoking is possible outside and on the balcony if you so wish. Pool and pool area are very nice and spacious, and there is also a pool bar with drinks and light meals. All staff we met were very friendly and helpful, and there is a large breakfast buffet offered every day. Also, we found the hotel very good value for money.
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Date of stay: October 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andre Freire, General Manager at Pestana Bahia Praia
Responded 12 Oct 2022
Dear guest heinzgabel, On behalf of our entire team at Pestana Bahia Praia, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Bahia Praia. Best regards, The Team at Pestana Bahia Praia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sérgio G wrote a review Nov 2022
A excellent view, in a big fantastic room. More than expected. Everything in good shape, in a high level of presentation. All very clean and all prepared for any problem that could be encountered.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andre Freire, General Manager at Pestana Bahia Praia
Responded 1 week ago
Dear guest s_rgiog18, On behalf of our entire team at Pestana Bahia Praia, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Bahia Praia. Best regards, The Team at Pestana Bahia Praia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MARCIN R wrote a review Nov 2022
1 contribution
Pestana Bahia Praia Praia de Agua d'Alto, Vila Franca do Campo, Sao Miguel 9680-365, Portugal (Formerly Hotel Bahia Palace) 5 days stay in the hotel including 3 without baggage lost by TAP airlines was excellent, service very helpfull
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Date of stay: November 2022
Location
Cleanliness
Service
Room Tip: sea / ocean view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andre Freire, General Manager at Pestana Bahia Praia
Responded 2 weeks ago
Dear guest 715marcinr, On behalf of our entire team at Pestana Bahia Praia, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Bahia Praia. Best regards, The Team at Pestana Bahia Praia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vhailor wrote a review Nov 2022
Florida52 contributions14 helpful votes
This hotel is fabulous. The staff is very helpful, and it has a large host of amenities including outdoor sports fields. It's right on the beach and the property is very well maintained. Breakfast and dinner feature fresh foods, many of which are local, and the quality is excellent. Honestly the biggest downside is the location, as it's out in the middle of nowhere. There's basically nothing to do in Villa Franca when you compare it to the rest of Sao Miguel. I didn't want to bother getting a rental car, so I choose to rely on taxis to get around. So if you want to go to Ponta Delgada to do whale watching, or Furnas to visit the hot springs, you can expect to spend an arm and a leg on transportation to get around the remainder of the island all of the time, all while waiting for your ride to show up. Of course, if you mainly plan on staying at the property the majority of the time and don't intend on seeing the remainder of the island, then yes this is an outstanding resort to choose.
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Date of stay: October 2022
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andre Freire, General Manager at Pestana Bahia Praia
Responded 4 weeks ago
Dear guest RageKing, We would like to thank you for giving us your honest opinion on your stay. Unfortunately, we did not satisfy your expectations. We would like to sincerely apologize for any inconvenience caused. We have taken note of all the issues mentioned so that improvements can be made in the short-term. We appreciate that you chose Pestana Bahia Praia for your stay. We hope you will give us another opportunity to demonstrate our high service standards and regain your trust during your next visit. Kind regards, Helena Castanho Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sandy22579 wrote a review Oct 2022
New York, NY24 contributions12 helpful votes
This hotel was in a great location! We loved our stay! We got a sea view room and it was amazing to wake up to an ocean view in the morning. Breakfast was included in the rate so that was a plus. The best part of our stay was the exceptional staff. Everyone was very helpful to a couple of clueless Americans:)
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andre Freire, General Manager at Pestana Bahia Praia
Responded 27 Oct 2022
Dear Mrs. Sandy22579, On behalf of our entire team at Pestana Bahia Praia, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Bahia Praia. Best regards, The Team at Pestana Bahia Praia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Breena B wrote a review Oct 2022
1 contribution
Peaceful and quiet location. Welcoming, helpful staff. Spacious, clean room with stunning view. The pool and beach are fantastic! Breakfast buffet has many options. Dinner buffet good. Beachside restaurant within walking distance, too. Easy travel to other towns and attractions We loved our stay!
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Date of stay: October 2022
Location
Cleanliness
Service
Room Tip: We had a jr suite with ocean view - spacious and fantastic!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andre Freire, General Manager at Pestana Bahia Praia
Responded 10 Oct 2022
Dear guest 800breenab, On behalf of the entire team at Pestana Bahia Praia, we would like to thank you for your kind feedback. It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories. We look forward to hosting you again soon at our hotel! Warm regards, The Team at Pestana Bahia Praia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
onBostonTropix wrote a review Sep 2022
Boston60 contributions63 helpful votes
Very good hotel. Rooms are immaculate. Staff are attentive Great location by one of the few beaches on the island.. Decent breakfast buffet. Good pool to relax by. We had a little issue trying to enter the property as we had apparently not aligned our car properly with a security camera. No big deal. Also our second room key did not work (a problem we had on 3 other hotels during our Azores trip,!,) Good choice if you want to be close to Furnas and on the beach!
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: There is a great beach bar that you can walk to that is not on the property
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andre Freire, General Manager at Pestana Bahia Praia
Responded 25 Sep 2022
Dear guest BostonTropix, On behalf of our entire team at Pestana Bahia Praia, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Bahia Praia. Best regards, The Team at Pestana Bahia Praia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gopackjo wrote a review Sep 2022
Cleveland, Ohio16 contributions4 helpful votes
My family and I pretty much loved this hotel. You certainly need a rental car, unless you plan on staying put for your whole stay. It's a bit more than a 30 minute drive from the airport. The included buffet breakfast is wonderful and plentiful. The local pineapple & melon were a fresh, delicious highlight. Our room was a bit small, but it was a corner room with a sea view, and an amazing breeze thru it with the windows open. A few warnings for Americans... The direct flights from Boston & Newark are both overnight flights that get in early. And the hotel was indifferent, to hostile, about getting us an early check in. And this was after contacting them multiple times prior to our arrival. After arriving at 10am, my family, with four year old, ended up sleeping in our tiny rental car for four hours. During this the front desk did nothing to expedite a room for us. After finally getting us a room at 2:30pm, they still wanted to charge me €25 for "early check in". Also for Americans (or maybe just me), the air conditioning was very weak. At no point did it decrease the temperature in the room more than two degrees F from what it was outside. They sent a maintenance guy up to the room, and he declared if fine after measuring the air out of the vent at 66F. But it basically did nothing but cut the humidity. I understand that the rest of the world would probably be fine with this. But in my experience Americans expect more. Everything else about the hotel was very nice. The pool was great, and the location by the beach was wonderful.
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andre Freire, General Manager at Pestana Bahia Praia
Responded 25 Sep 2022
Dear guest gopackjo, Thank you for giving us your honest opinion on your stay. Unfortunately, we did not satisfy your expectations. We would like to sincerely apologize for any inconvenience caused. We have taken note of all the issues mentioned so that improvements can be made. Regarding your check in we're sorry but with 100% occupation it's not possible to make early check in, and I'm positive that you were informed by the front desk of this, even before you arrive. Normally in cases like yours, that arrive early in the morning, guests reserve the night before to guarantee that when they arrive they'll have the room ready. I think that you'll understand that we're here to make all the stays memorable and pleasant for all our guests. We appreciate that you chose Pestana Bahia Praia for your stay. We hope you will give us another opportunity to demonstrate our high service standards and regain your trust during your next visit. Kind regards, Helena Castanho Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daryl Pollard wrote a review Sep 2022
Rugby, United Kingdom30 contributions1 helpful vote
The Pestana Bahia Praia nature & beach resort, is in a lovely location, perfect for exploring the island. Our sea view room Was large and comfortable with excellent WiFi. All the staff are polite and helpful. A rental car is essential though.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Book a sea view room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andre Freire, General Manager at Pestana Bahia Praia
Responded 20 Sep 2022
Dear guest 636darylp, On behalf of our entire team at Pestana Bahia Praia, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Bahia Praia. Best regards, The Team at Pestana Bahia Praia
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
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PRICE RANGE
US$73 - US$102 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel bahia palace
FORMERLY KNOWN AS
Hotel Bahia Palace
LOCATION
PortugalAzoresSão MiguelVila Franca do Campo
NUMBER OF ROOMS
102
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PESTANA BAHIA PRAIA - Now €73 (Was €̶8̶3̶) - UPDATED 2022 Hotel Reviews & Price Comparison (Sao Miguel, Portugal - Azores) - Tripadvisor

Frequently Asked Questions about Pestana Bahia Praia
Which popular attractions are close to Pestana Bahia Praia?
Nearby attractions include Lagoa do Fogo (6.4 km), Lagoa do Congro (7.0 km), and Nossa Senhora da Paz (3.7 km).
What are some of the property amenities at Pestana Bahia Praia?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Pestana Bahia Praia?
Top room amenities include air conditioning, a flat screen TV, and a sofa.
What food & drink options are available at Pestana Bahia Praia?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pestana Bahia Praia?
Yes, free parking is available to guests.
What are some restaurants close to Pestana Bahia Praia?
Conveniently located restaurants include Queijadas da Vila do Morgado, Bar Caloura, and A Casa do Abel.
Are there opportunities to exercise at Pestana Bahia Praia?
Yes, guests have access to a fitness centre, an outdoor pool, and a sauna during their stay.
Does Pestana Bahia Praia offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pestana Bahia Praia?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Does Pestana Bahia Praia have any great views?
Yes, guests often enjoy the ocean view available here.
Is Pestana Bahia Praia accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.