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Family Life Creta Paradise by Atlantica

#1 of 11 Hotels in Gerani
Certificate of Excellence
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04/06/2017 05/06/2017
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Family Life Creta Paradise by Atlantica
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866 Reviews from our TripAdvisor Community

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There are newer reviews for Family Life Creta Paradise by Atlantica
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Showing 662: English reviews
Reviewed 28 August 2015 via mobile

At the Olympus Pool Bar - Aris is a great guy and will look after you and be good fun In the restaurant look out for Theo and Manolis - best waiters ever!!! Both remembered the full drinks orders from one night to the next, and had a laugh with us as well as giving exceptional service during meals... It's...

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Helpful?
2Thank SteveRCarter
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Steve, Thank you very much for taking time to review our hotel Atlantica Caldera Creta Paradise. You kind comments have been shared with our Team members mentioned and much appreciated. We wish to welcome you again on a next visit in Crete, Warm regards, Manos Loumpakis Atlantica Caldera Creta Paradise Hotel Manager

norfolk
Reviewed 27 August 2015

Nice Hotel, very clean rooms however not enough staff for the amount of guests esp in dining room where getting a table at breakfast or evening meal was almost impossible and a joke. Food became very repetitive and not a great standard for hotel rating and was repeated every week and snack bar food never changed in 2 weeks we...

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Helpful?
2Thank NorfolkBear100
AtlanticaC_Paradise, Guest Relations Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear guest, First of all we would like to thank you for choosing the Atlantica Caldera Creta Paradise on your recent visit in Crete and for the taking time for a review on Trip Advisor. We appreciate your kind comments about our rooms, kid’s club and Vicky. Nonetheless we need to clarify some negative points. First of all we feel...

Norwich, United Kingdom
Reviewed 26 August 2015 via mobile

Great hotel, food is fantastic! Clean and decorated well, its a little confusing to start with as the hotel back (pools) are joint to another hotel but you just have to ask which places are all inclusive and they will tell you or there is a map but I don't find them very up to date. The staff are nice...

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3Thank Sidney B
AtlanticaC_Paradise, Guest Relations Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Sidney, Thank you very much for your great comment on Trip Advisor and all your kind words. We wish you a nice rest of the summer and we wish to welcome you back in the near future, Best regards, Sophia Damavoliti Guest Relation Manager

Reviewed 26 August 2015

Returned yesterday (25th Aug) from a great two weeks holiday, I mark the success of any holiday by the mood of the family on our return and to say we are all very sad to be home tells you what a great time everyone had. Nowhere is perfect so lets get some of the niggles out the way. More staff...

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Helpful?
3Thank Gareth G
AtlanticaC_Paradise, Guest Relations Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Gareth, How great is to read that you left our hotel with such marvelous memories. Thank you for this useful feedback, the good points will give as the power to continue providing our guests with the best they deserve. Your important recommendations have already been taken into serious considerations since help us to improve our services / facilities according...

England, United Kingdom
Reviewed 24 August 2015

My daughter and I have just returned from our holiday at Caldera Paradise it was a fantastic place, I would certainly recommend this hotel and would love to go back there soon. I would like to thank the Hotel Manager Manos and all of his great staff, including Sofia for all the hard work they are doing in this beautiful...

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5Thank sylvia h
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Sylvia, Thank you very much for sharing your experience with us concerning your recent stay at Atlantica Caldera Creta Paradise. It was a real pleasure having you as our guest and we were delighted to read that you have very much enjoyed your stay with us. Our aim always been to provide the best possible service and facilities to...

Reviewed 22 August 2015

Spent a week at the Atlantica Caldera Creta Paradise at the end of July - family of four, including two teenage daughters. This is a superb hotel made special by the friendliness of the staff. I emailed the hotel in May and asked if we could possibly stay in a quiet part of the hotel, with two rooms next to...

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7Thank Chloe R
AtlanticaC_Paradise, Guest Relations Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Chloe, What a superb feedback on your recent stay with us at the Atlantica Caldera Creta Paradise! It was an honor to have you as a guest and we are delighted to read that you enjoyed your time spend here. Your detailed comment is a proof for all our efforts. Once again we thank you and we definitely wish...

Reviewed 20 August 2015 via mobile

This hotel and staff really do deserve a mention for not only their high standard of service but customer care. Food was great but menu became a little repatative after 10 days. The hotel,grounds and rooms were all.cleaned to a very high standard. Special mention go to vicky, Sofia, hazel and our hotel Manager Manos. Last week a guest broke...

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4Thank Susannah L
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Susannah, I was pleased to read that you have enjoyed your stay with us. I would also like to thank you for your positive comments about our team members who provided excellent service to guest with broken leg and his family. I look forward to welcoming you back to Atlantica Caldera Creta Paradise for another relaxing holiday! With sunny...

London, United Kingdom
Reviewed 19 August 2015

The hotel staff were extremely friendly, polite and obliging. Our hotel room was comfortable and the cleaning of the rooms were of a high standard. The food in the hotel was excellent, with plenty of choice. Vicky, the entertainer was a real star, for she hosted games and quizzes with an infectious enthusiasm and good humour. Only two niggles. The...

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2Thank Geoff M
AtlanticaC_Paradise, Guest Relations Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Geoff, Thank you very much for your positive review regarding your recent visit to the Atlantica Caldera Creta Paradise and all the kind words for our staff, room, entertainment and cleanliness. The rest of your feedback has been taken into serious consideration. We hope to have the opportunity to welcome you again in the near future, Warm regards, Sophia...

London, United Kingdom
Reviewed 17 August 2015

this is our 2nd time going to creta paradise and we cant fault it . we came as a familly of 4 and booked 2 swim up rooms in july 15 . we would like to thank all the staff for making our stay so welcoming . thanks to manos the manager and sofia for looking after our every need...

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Thank dobbin172
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Rendell family, Thank you for writing such a kind review on Trip Advisor. Your comments shall be passed on to the staff who will be delighted that you acknowledged their hospitality that made you stay again with us. We are looking forward to welcome you back to the Atlantica Caldera Creta Paradise the soonest. Best regards Manos Loumpakis Atlantica...

Parainen, Finland
Reviewed 14 August 2015

This was our third visit to Creta Paradise. We have been pretty happy and satified so far but this vacation developed some clouds to our horizon. Just a couple of hours before we left our home to travel to Crete we got a phone call from our travel agency that the family room that we had booked had a broken...

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2Thank petris424
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Petri, First of all we would like to thank you for taking time for a review on Trip Advisor and for your positive thoughts. We would like to apologize for the issue with your room before your arrival, and indeed it was an unpleasant situation also for us that’s why we did our best to fix the technical problem...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
True paradise! The charm of traditional cretan village with modern resort facilities. Ideal for families and couples!11 km from the beautiful town of Chania lies one of Crete’s preserved secrets, the beautiful beach resort of Atlantica Caldera Creta Paradise, situated on the graphic coastline of Platanias. ... more   less 

Additional Information about Family Life Creta Paradise by Atlantica

Address: Gerani Beach, Gerani, Crete 731 00, Greece (Formerly Atlantica Caldera Creta Paradise)
Region: Greece > Crete > Chania Prefecture > Gerani
Price Range: €87 - €210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Family Life Creta Paradise by Atlantica 4*
Number of rooms: 285
Also Known As:
Atlantica Caldera Creta Paradise Hotel Gerani
Bravo Creta Paradise Platanias
Family Life Creta Paradise By Atlantica Gerani, Crete
Hotel Style:
#1 On the Beach Hotel in Gerani
#2 Romantic Hotel in Gerani
#4 Family Hotel in Gerani
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Questions & Answers

Here's what travellers have asked, with answers from Family Life Creta Paradise by Atlantica staff and other travellers.
167 questions
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Questions? Get answers from Family Life Creta Paradise by Atlantica staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea View Rooms in the Bungalows were closer to the beach and pools”
dataquest, 23 May 2017 | Read review
“rooms are quite spread out as all low level only those at front of hotel have a sea view some rooms have swim up pools”
mailow17, 20 May 2017 | Read review
“If you just want a room stay in the main hotel away from the pool area to peace and quiet.”
Thanados, 19 Nov 2016 | Read review
“we went for a standard room instead of a swim up room which we preferred.”
alm107, 5 Nov 2016 | Read review
“We Moved 3 times and none of them were any good”
Vixter75, 4 Nov 2016 | Read review
5 of 5