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Hotel Arenas del Mar

Certificate of Excellence
18/07/2017 19/07/2017
1 room 2 adults 0 children
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Hotel  Arenas del Mar
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2,099 Reviews from our TripAdvisor Community

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Showing 1,876: English reviews
Burton upon Trent, United Kingdom
Reviewed 15 February 2016

We have just returned from a week's break at the hotel Arenas del Mar and have to offer our compliments to the staff who helped provide an excellent stay. Whilst the exterior of the hotel is not so inviting the interior is contemporary and clean. The acoustics in the central atrium do contribute to quite loud levels of noise during...

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Helpful?
1Thank Malcolm W
Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Dear Customer, Thanks for your comment. Sorry for the accustics in the central atrium but sometimes it´s pretty difficult to control everyone´s talking! Anyhow, all your comments are of great interest for us as far as they help us improving our servicies. We hope to see you soon at Kn Arenas del Mar. Kind regards,

Reviewed 14 February 2016 via mobile

Nice place but to quiet for us.mateo was a good entertainer. Spa could do with a good clean. Restaurant staff was run of their feet . Reception was very helpful .nothing to do outside hotel .nice walk into Medano

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Helpful?
Thank June B
Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Dear Customer, Thanks for your comment. Sorry if you found the place too quiet! This is what most of our guests do appreciate! We hope to see you soon back at our hotel. Kind regards,

Ireland
Reviewed 14 February 2016

This is a very nice hotel with spacious rooms and fabulous views. We wanted a sea view, so we got a junior suite. This had a large balcony overlooking the sea and small beach at El Medano. Nice decor throughout the room and hotel makes this hotel feel very different from an apartment complex. There were a lot of guests...

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Helpful?
3Thank Donna O
Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Dear Customer, Thanks for your comment. Great to read that besides our hotel, you also explore a bit the island. It´s nice to read that, all in all, you enjoyed your stay with us even if it is a pitty that you did not find El Medano a pretty or charming town! Have you planned to come back to Kn...

Leicester, United Kingdom
Reviewed 14 February 2016

I will start my review on a positive note as there are a few...One being the food, we felt the Hotel had a really good selection at breakfast and dinner. All staff we encountered were friendly and helpful. Location for us was great as we enjoy walking and there are many walks from the Hotel in both directions. We covered...

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Helpful?
1Thank Kellyjue
Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Dear Customer, Thanks for your comment. I´m sorry to read that you did not like our hotel as much as we would have liked! We always try to control the noise level and even if it´s not a "party animal" hotel, some people just like talking and that may bother other. Sorry for this. In any case, we hope you...

Markt Schwaben, Germany
Reviewed 13 February 2016 via mobile

While in the North of Teneriffe there appear to be more German tourists in the hotels, here in the South in El Medano there seem to be more British tourists. Hotel Arenas del Mar is one of these large concrete hotels directly at the coast. A little bit outside of the town area of El Medano, walking distance to the...

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Helpful?
2Thank Jens W
Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Dear Customer, Thanks for your comment. It´s nice to read that you spent a nice time with us, found our staff friendly and attentive and enjoyed your stay even though if you found the hotel not very central. Have you planned to come back? We hope to see you soon. Kind regards,

Glasgow, United Kingdom
Reviewed 12 February 2016

We stayed here a week from 26th jan to 2nd Feb and had our bag stolen from the lounge area, our friends at the pool also had theirs taken on the same day. Little help was offered from any direction including: Travel agent or Hotel the only advice I can give here is be extra vigilant and do make sure...

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Helpful?
4Thank vanzbradford
Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Dear Customer, Thanks for your comment. I´m terribly sorry for what I read. It´s really strange, honestly, becuase the place is very safe and we have vigilitans there. In any case, I do apologize for any inconvenince and hope that you keep on coming to Tenerife. Kind regards,

Aberdeen, United Kingdom
Reviewed 10 February 2016 via mobile

After a fight from Aberdeen we arrived 2000 hrs ,given a room for our 2 week stay on the second floor 207 . On seeing it we were dismayed at the size of the only wardrobe ( photos below ) there was a large pillar taking up most of it. this was the same on floors 1 to 4 rooms...

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Helpful?
1Thank Ewart G
Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Dear Customer, Thanks for your comment. I´m sorry to read that you did not enjoy your stay. We consider all your suggestions because they help us to improve our services and qualities. We´ll talk to the Spa´s staff in order to know what happened with the service. In any case, we hope you keep on coming to Tenerife and visiting...

Scarborough, United Kingdom
Reviewed 8 February 2016 via mobile

Arrived to a lovely warm greeting from Vicki on reception. Our room was lovely and clean. The pool area was lovely and Marie on the pool bar was very friendly . The food was excellent and we were really impressed. All the staff were friendly and helpful. We enjoyed the entertainment especially the dancers. We enjoyed the spa but found...

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Helpful?
4Thank Philippa T
Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Dear Customer, Thanks for your comment. Great to read that you recharged batteries, enjoyed the food and found everyone helpful! Have you planned to come back soon? Meanwhile, you can follow us in Facebook, Pinterst or Google Plus at Kn Hoteles. See you soon,

Greater Manchester, United Kingdom
Reviewed 8 February 2016

Review collected in partnership with Jet2holidays
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Helpful?
2Thank christophersT2926JV
Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Kent, United Kingdom
Reviewed 5 February 2016

I needed a rest, away from loud bars and nightclubs, and somewhere where I wouldn't feel too conspicuous as a lone female traveller. The Arenas-del-Mar 'ticked that box'. Add to that great food, friendly staff and pretty good Gin &Tonics (agree with Drummers22, that the white wine is, er, interesting) and only a short drive from the airport. It is...

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Helpful?
6Thank Koreankaz
Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Dear Customer, Thanks for your comment. It´s great to know that you enjoyed a nice stay with us even if it was a bit windy! But as you say, El Médano is a water sports town! Have you planned to come back soon? If you want, you can follow us in Facebook, Pinterest or Google Plus at Kn Hoteles. See...

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18/07/2017 19/07/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about Hotel Arenas del Mar

Address: Av. Europa, 2, 38612 El Medano, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > El Medano
Price Range: €94 - €179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Arenas del Mar 4*
Number of rooms: 130
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Also Known As:
Hotel Arenas Del Mar Beach
Hotel Arenas Del Mar El Medano, Tenerife
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Arenas del Mar staff and other travellers.
264 questions
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Questions? Get answers from Hotel Arenas del Mar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views overlooking the sea, it is very windy at times though.”
wendyrT4039HS, 27 May 2017 | Read review
“Sea views are stunning and worth booking. ”
J9456ISsaraht, 18 May 2017 | Read review
“A sea view was our choice”
grahamt322, 18 May 2017 | Read review
“Go for a sea view - it also overlooks the pool.”
magibbins, 17 May 2017 | Read review
“Watch for pickpockets in town”
suegarry01, 11 May 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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