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4/2/2018 5/2/2018
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    El Tucano Resort & Thermal Spa

    Aguas Zarcas | Alajuela, San Carlos 21004, Costa Rica
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    4/2/2018 5/2/2018
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    Traveller (222)
    Room & Suite (117)
    Dining (44)
    • Excellent22%
    • Very good35%
    • Average23%
    • Poor12%
    • Terrible8%
    Travellers talk about
    “el tucano” (39 reviews)
    “hot springs” (22 reviews)
    “frank tours” (12 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Laundry Service
    Tennis Court
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
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    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (400)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 153 reviews

    Reviewed 6 days ago

    This resort was beautiful. My group stayed for 2 nights and we did not have any problems with the room. We had hot water for showering, and it was a very quiet atmosphere. The hot springs were great and very relaxing. The weather was a...More

    Thank Sienna W
    Reviewed 1 week ago via mobile

    Surrounded by Hot Springs, pools and rainforest, I enjoyed my stay and the always friendly and helpful staff. My room was clean and comfortable. The meals were adequate and not excessive- as I experience at most resorts and pay a hefty price ($250/day, compared with...More

    Thank jimron1
    Reviewed 2 weeks ago

    Spent 3 nights here at the end of December 2017, as a staging point for Arenal. The place was VERY busy, crowded with Costa Ricans but very few foreigners. Many seemed to be there on day passes, and the pools were jammed with people. Our...More

    Thank dlchambers
    Response from INFORMANTE1Tucano, Director de Relaciones con Clientes at El Tucano Resort & Thermal SpaResponded 2 weeks ago

    We are very sorry for your bad stay in our hotel, I tell you, those days are the holidays for Christmas and New Year, it is the high season of our Hotel, for which many people are going to visit us, our hotel is distinguished...More

    Reviewed 4 weeks ago

    We spent three nights at this hotel on a recent OAT tour of Costa Rica. Our room #64 was furnished with two double beds, dresser with 6 "fake" hangers (and safe for $3/day!), desk, chair, one luggage rack, easy chair, AC, and night tables. Wifi...More

    Thank erntravels
    Response from INFORMANTE1Tucano, Director de Relaciones con Clientes at El Tucano Resort & Thermal SpaResponded 2 weeks ago

    We regret that your stay was not 100% pleasant, we work every day to improve, we appreciate your comments and we will take them into account for future improvements, we hope to have them back soon in our facilities and be able to provide a...More

    Reviewed 4 weeks ago

    We went there with our two grand children, a boy aged 9 and a girl 6. Looking at our reservation, it was clear that we needed at least two full beds and when they assigned us a room with a full bed plus a little...More

    Thank ViGo70
    Response from INFORMANTE1Tucano, Director de Relaciones con Clientes at El Tucano Resort & Thermal SpaResponded 2 weeks ago

    We greatly appreciate your comments, for us they are important as this makes us improve day by day, I tell you that we are working on those arrangements that you say, every year you invest in maintenance and preventive as well as improvements to provide...More

    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    • Hot Tub
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Price range
    • US$74 - US$173 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 87
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Travelocity, Cancelon and TripOnline SA so you can book your El Tucano Resort & Thermal Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Costa Rica >
    • Province of San Jose >
    • San Carlos
    • Also Known As
    • El Tucano Resort & Thermal Hotel San Carlos ,
    • El Tucano Resort And Thermal Spa ,
    • Occidental El Tucano Hotel ,
    • Occidental El Tucano Resort ,
    • El Tucano Resort & Thermal Spa Costa Rica/San Carlos
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    Traveller (222)
    Room & Suite (117)
    Dining (44)
    Pool & Beach (40)
    Hotel & Grounds (234)
    Family and Play Areas (9)
    Bathroom (5)
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    Ask a question
    Questions & Answers
    Sharon S
    24 November 2017|
    AnswerShow all 3 answers
    Response from INFORMANTE1Tucano | Property representative |
    Yes you can
    17 October 2017|
    Response from Mariela Quesada M | Reviewed this property |
    I'm sorry but I do not know Franks tours.
    5 July 2017|
    Response from tmatthews755 | Reviewed this property |
    Yes the river has geotermal vents and the water is delicious. Actually ther are 4 pools. 2 are not visable in the photos. 1 behide the 5 star spa and one beside the restuarant. Wonderful tropical jungles surround the entire... More
    Room Tips
    "Stay at another hotel"
    Read review
    "There is no elevator. If you want to be close to pools and restaurant/bar, ask for closeby rooms."
    Read review
    "Use Frank as a guide or transport to and from the airport. The airport is only 40 miles but it can take up to..."
    Read review
    "Request rooms nears the pool."
    Read review
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