6 people are viewing this hotel
Lock in the lowest price from these sites
Hotels.comUS$407
TravelocityUS$407
PricelineUS$415
Orbitz.comUS$407
TripadvisorUS$407
Agoda.comUS$414
View all 13 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Full view
View all photos (1,271)1,271
Room & Suite (288)
Videos (5)
About
Location
Cleanliness
Service
Value
Arctic SnowHotel is one of the biggest in Nordic countries that is made of snow, boasting with 30 rooms, Ice restaurant for 150 people, Ice chapel and Ice bar. At the same yard you can find 39 glass igloos with 360 degree glass roof (through which it is ideal to watch the northern lights) and unique sauna made of snow and ice as well as outdoor jacuzzis. Dinners are served in three restaurants. Everything is conveniently on the same yard, close by. If you are not staying overnight, you can come just for a visit or to have dinner. Activities are arranged for both visitors and overnight guests. Glass igloos are open Sep-Mar, Arctic SnowHotel Dec-Mar.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free internet
Hot bath
Sauna
Free breakfast
Highchairs available
Airport transportation
Banquet room
Public wifi
Plunge pool
Bar / lounge
Restaurant
Breakfast buffet
Special diet menus
Wine / champagne
Shuttle bus service
Taxi service
Baggage storage
Chapel / shrine
Non-smoking hotel
Show more
Room features
Bidet
Walk-in shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Finnish
Hotel links
Location
Full view
Contact
Lehtoahontie 27, Sinetta 97220 Finland
Name/address in local language
Getting there
Car HireSee all Sinetta car hire
504Reviews42Q+A57Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 233
- 168
- 55
- 25
- 23
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
This should have been a really special experience and I had been anticipating my stay here for months. First the good things- the rooms are comfortable and the food in the restaurant is adequate. However they are currently in the process of building their snow hotel.What this means is that they run loud and brightly- illuminated snow makers within metres of the igloos- 24 hours a day!!! The motors were loud enough to be heard even with the door closed and bright enough to illuminate the igloo without even having to turn on an internal light. Worse than that, the otherwise cloudless starry skies were obscured by mist from the machines most of the time. Absolutely negated the whole idea of a clear ceiling.There is no phone in the room so any complaint requires a slow and uncomfortable trek through the snow to the reception desk. Not that I should have bothered. They were totally dismissive. After all I'd already paid and had no way of escaping this nightmare. Would I recommend this hotel? Only to a masochist.…
Read more
Date of stay: November 2022Trip type: Travelled with friends
Value
Location
Service
Room Tip: Don't go when they are building their snow hotel.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
Loved our stay at the Glass Igloos in Feb 2022. It was a beautiful property, and staying in a glass igloo was a unique experience we will never forget. It was a bit cramped, but that's expected. Sauna and spa experiences (especially the ice sauna) were very unique and fun. Restaurant was good but not excellent. Service was very friendly and accommodating throughout.
Read more
Date of stay: February 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ArcticSnowHotel GlassIgloos, Sales at Arctic SnowHotel & Glass Igloos
Responded 28 Apr 2022
Thank you for your heart warming review. We are glad to hear you enjoyed your stay and enjoyed our unique sauna world. After all, we have the worlds only snow saunas. Your feedback is appriciated, we will thrive to succeed even better on future seasons. Have a good summer, hope to see you soon again. Warmest regards from the Arctic Circle.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loved the stay at this wonderful igloo. The room was perfect with perfect view. The aurora alarm system was great which helped us in viewing the northern lights from our igloo. But still we went outside to watch the beautiful phenomenon. The room is small but sufficient enough to keep luggage and jus to move around. The bed was comfy. The room had kettle as well as tea and coffee amenities. The reception staff were really helpful and friendly and they did find us a way out to sort out dinner problems. Having only a fixed menu but still for two days the chef agreed and the reception staff were nice at negotiating and helping us sort out our dinner meal and provide with some thing we loved to have. The driver who helped us with transportation was also good and friendly. A perfect place to be at Rovaneimi to watch the Auroras and yes would definitely come back !!!…
Read more
Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Loved our stay in the glass igloo - what an unusual experience and the best way to see the Northern Lights (albeit we were unlucky when we were there and it was cloudy!) We thought the range of activities on offer was really great, even lots of sledges, toboggans and ways to explore the frozen lake for free which was a lot of fun. The dinner in the ice hotel was delicious, so much better than we thought it would be as you're a captive audience but they made it so special. The communication beforehand about all the activities on offer was excellent and very thorough. Would love to go back!
Read more
Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ArcticSnowHotel GlassIgloos, Sales at Arctic SnowHotel & Glass Igloos
Responded 7 Apr 2022
Thank you for your lovely review! Great to hear you enjoyed your stay and found the customer service to be helpful before your coming to our hotel and the dinner in the Ice restaurant to be delicious. We would love to welcome you back to our hotel some day!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Have just returned from Arctic SnowHotel Have had a wonderful stay, All the staff are absolutely fantastic, very helpful. Food in ice hotel and kota restraunt worth every penny. we stayed in ice hotel for one night and two nights in Igloos which are very comfortable and warm. thank you for making our adventure a special one.
Read more
Date of stay: March 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ArcticSnowHotel GlassIgloos, Sales at Arctic SnowHotel & Glass Igloos
Responded 7 Apr 2022
Thank you for your review! We are so happy to hear you enjoyed your stay. We were lucky having you as a guest and hopefully we will meet again some day!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place is great, and I can definitely recommend staying here. The staff was very nice and serviceminded, the glass igloo was amazing, nice and comfortable with elevation beds and it was very easy to organize our transfers, sauna experience etc. The only "but" for me was the dinners, which we had to pre-book in advance, we ate in both Kota restaurant and the ice restaurant. I think the food was ok, not more, and quite simple, and definitely not worth the high menu prices we paid. It seems the place is benefitting from the fact that there is no way for the guests to go anywhere else to eat. The cocktails in Sky Bar were however excellent!
Read more
Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ArcticSnowHotel GlassIgloos, Sales at Arctic SnowHotel & Glass Igloos
Responded 7 Apr 2022
Thank you for writing us a review and staying over with us! We are glad to hear you found our staff to be helpful and you would recommend staying over with us. Thank you for your feedback on the restaurants. Since we mostly cater for guests staying with us over night, our menus are smaller than in a normal city centre restaurant. We will review your feedback with the team. Hopefully we will meet you again some day!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in an igloo for two nights. Despite the forecast for clouds, we were treated to two incredible nights of the aurora. Although the temps outside were well below zero, we photographed the aurora from our warm and cozy beds. I researched other igloo hotels and this one has minimal light pollution as well as views of the whole sky from horizon to horizon. Some hotels point straight into the forest, and others only look straight up into the sky. If you are choosing a glass igloo in hopes of catching the aurora, this is it.
Read more
Date of stay: February 2022Trip type: Travelled with family
Room Tip: Do a Bearhill Husky dog sled ride while you’re there
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ArcticSnowHotel GlassIgloos, Sales at Arctic SnowHotel & Glass Igloos
Responded 8 Apr 2022
Thank you for your lovely review! We are so happy to hear you saw the northern lights twice while staying over with us! You are correct that since we are 25km away from the city, the city's light pollution doesnt affect the views of the lights. We would love to welcome you back to our hotel some day!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Every single day of our stay, the glass igloo ceiling had zero visibility and we could never see the sky due to ice. They advertise that their glass ceilings are heated to melt ice, but that's only if you're lucky. Their glass heater system was rarely turned on and when we requested it to be turned on, our igloo's was broken so it never worked. Neighboring igloos had completely clear glass (except when heavily snowing) so we know our igloo had a problem. I reported the issue to staff every single day but every single time they said the issue is fixed and the ice will melt within a few hours. The ice was never clear during my stay. Had to go outside to see northern lights - might as well have booked a regular hotel and not paid so much extra money. Over email I requested a price adjustment because I did not get to enjoy what I was advertised and had paid thousands for. I was then told that they would not provide any adjustment because their staff said that I declined a change of igloo that they offered in light of the issue. Lie # 1: I was never offered a change of igloo due to the ice problem, but I was offered a change at 2:30am when our AC unit started producing loud violent noises. I declined since they were able to shut off the AC unit and it was 2 in the morning. When I told them this, they accepted it and changed their story to say that it is impossible that there was an issue with the ice not melting, otherwise their staff would have offered a change of igloo. Their staff reports that the problem had been resolved by the repairman and that is why I was not offered a change of room. Lie # 2: They changed their story about me being offered a change of igloo, then also lied that their repairmen reported everything was fine, when I have photo evidence that the glass was never clear throughout my entire stay. They then insinuated that I was not telling the truth about the ice covered ceiling because they claim to not have received any complaints about it from guests before or after my stay. In fact, they held me for a while at breakfast on day 3 of my stay because their repairman found a problem and had to work on fixing it without us in the room. They seem to change their version of events to suit their argument that there was never actually an issue with my igloo. Aside from the email exchange, the staff is very friendly, but for our particular issue they were just unhelpful despite daily requests for a resolution that was never provided. Beautiful place to stay if you're lucky enough to have an igloo that isn't broken (seems like we were not the only ones based on our photos) and if the sky is clear you might see northern lights. Unfortunately we had to go outside in the middle of the cold night to see any northern lights because we had zero visibility from inside the igloo. Room is very small, but cozy and great for 2 people. Also a nice lake access on the property. Lake was frozen and we were able to snowshoe across it which was fun. Ice hotel building was cool to look at but not that interesting otherwise. We didnt eat at the ice restaurant, but that kind of novel thing is sure to be fun if you're into it. Ice bar was open for a very small window during the day so we were never able to make it. Restaurants at this hotel are insanely expensive and dinners require prepayment and a reservation. The food is very mediocre and not worth the cost. 1/10 of the money will get you something more delicious if you eat off site. Breakfast is solid. Sauna experience was ok. Regular sauna is cheaper and more enjoyable than the ice sauna which was cold and short.…
Read more
Date of stay: February 2022
Location
Cleanliness
Service
Room Tip: Consider booking a much cheaper regular hotel in Rovaniemi and just walking outside to view the...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from ArcticSnowHotel GlassIgloos, Sales at Arctic SnowHotel & Glass Igloos
Responded 8 Apr 2022
Thank you for taking the time to write us a review! As discussed over email, we had offered for you to change the igloo during your stay so we could fix the issue about the glass. We are happy to hear you still found our staff onsite to be helpful and friendly. We have reviewed your feedback with the staff and make sure this would not happen again. I hope you still enjoyed your stay in Lapland!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked a package in the snowhotel including a meal and a guided tour. People were very friendly. The snowhotel is obviously cold, but in the sleeping bag it is really fine. If you are too cold, you can sleep in a dormitory which is nice to know in advance. BUT unfortunately the sleeping bags are not for bigger persons (like me). I wasn't cold, but claustrophobic because I couldn't move and I was cramped in the sleeping bag. Sleeping in the dormitory was not an option, because I would still have to use the sleeping bag. They kindly moved as to a glass iglo. We had to pay extra: 129 extra for the glass iglo and 50 extra for the use of the snow hotel (for 10 minutes) = 179 euro extra!! Luckily it was a clear sky with some aurora that night. The food in the Kota was good and the cook is a very pleasant and kind woman.…
Read more
Date of stay: February 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ArcticSnowHotel GlassIgloos, Sales at Arctic SnowHotel & Glass Igloos
Responded 8 Apr 2022
Thank you for staying over with us and writing us a review! We are happy to hear you saw the norhtern lights from the igloo and you found the dinner and the chef to be lovely. I am sorry to hear about the small sleeping bag. We will need to find different sizes in the future. We hope to meet you again some day!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We visited the hotel as part of a tour they organised, which included transportation, dinner and the usual information. It was the most disorganised tour we’ve ever been on! - When we arrived they split us in two groups and sent half of us for an early dinner at 5pm rather than 7pm, which was a total surprise (an unpleasant one) - The food is mediocre and not worth the price, but you eat it anyway as the ice restaurant is understandably freezing 😄 - We were left on our own until 7pm with no guidance - luckily we went past the ice bar and had a shot, as it’s only open an hour or so a day! Others in the tour missed it entirely which was a shame. - The tour guide was nice but not the best English so it was sometimes difficult to understand him - After we went through the ice rooms, we were again left on our own with no explanation! - Tour guide was meant to let us know when our bus back was ready, but he never did… we just wondered around in -21C and asked confused drivers until we found it! So disappointed, especially given the experience was €240!!!!…
Read more
Date of stay: January 2022Trip type: Travelled as a couple
Room Tip: Don’t bother with the tours
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from ArcticSnowHotel GlassIgloos, Sales at Arctic SnowHotel & Glass Igloos
Responded 8 Apr 2022
Thank you for writing us a review and giving your feedback. We will review your experience with the staff and see why the tour was not organized well. We hope you still found the SnowHotel to be beautiful!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$196 - US$439 (Based on Average Rates for a Standard Room)
LOCATION
FinlandLaplandSinetta
NUMBER OF ROOMS
75
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingARCTIC SNOWHOTEL & GLASS IGLOOS - UPDATED 2022 Hotel Reviews & Price Comparison (Sinetta, Finland) - Tripadvisor
Frequently Asked Questions about Arctic SnowHotel & Glass Igloos
Which popular attractions are close to Arctic SnowHotel & Glass Igloos?
Nearby attractions include Hanna Pilve Art (5.8 km) and Progear (6.4 km).
What are some of the property amenities at Arctic SnowHotel & Glass Igloos?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
What food & drink options are available at Arctic SnowHotel & Glass Igloos?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Arctic SnowHotel & Glass Igloos?
Yes, free parking is available to guests.
Are there opportunities to exercise at Arctic SnowHotel & Glass Igloos?
Yes, guests have access to a sauna and a plunge pool during their stay.
Does Arctic SnowHotel & Glass Igloos have an airport shuttle?
Yes, Arctic SnowHotel & Glass Igloos offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Arctic SnowHotel & Glass Igloos have airport transportation?
Yes, Arctic SnowHotel & Glass Igloos offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Arctic SnowHotel & Glass Igloos?
The staff speaks multiple languages, including English and Finnish.