I would like to tell you a few words about our terrible stay at Anttolanhovi hotel. Where we are at the moment. We’ve booked this hotel earlier before our trip on a Booking.com website. We decided not to rent just a house, but to stay at the hotel as we did really wanted to be serviced during the holidays. So we booked a 4 star Anttolanhovi hotel for 20 days. 1. And our vacations started from a dust in the room and spider’s web on the windows. 2. We addressed this question to the hotel, they sent the staff to make up cleaning and after the cleaning nothing changed there was dust on the dining table, coffee table, dirt in the corners of all the rooms. 3. We asked the hotel staff again to remake the cleaning, but it was not done Really properly again. It was a real surprise for me , that in a four star hotel I have to request and request and repeat the request to clean our villa. I must point out, that all these requests I had to make up by coming from my villa to the reception, as they Do not have the phones on their Luxury villas!!! (As the villas are the most Expensive properties for living at this hotel) So having no phone in the villa, I could not order any room service any toilet paper to say nothing of any other thing. I just had to come myself to the reception, or to use my mobile, what is absolutely inconvenient as I phoned to the reception through Moscow! 1. The breakfast finishes at 10:30 at this hotel. On 09.07.18 we came at the restaurant at 10:10 (me, my husband and my child) Most of the food was not available already at this time and when I asked the staff to bring some omelet, as we’ve just came in, the sheff helper told me that at 10:10 they do not bring any finished food as the breakfast will be closed in 20 minuets!!! It is absolutely impossible that at any 5 or 4 star hotel was such an attitude to the guests!!! What was the last drop that made me reflect my opinion here is that, Upon arrival the reception staff declared us that they have private sauna with a private swimming pool to book any time it’s available. And we really relaxed in there in the private sauna with the Private Pool on the 03.07.18. from 18:00 till 20:00. On 09.07.18. We booked the private sauna with the pool for the evening to relax. When we came at the appointed time, to the sauna, the pool of this sauna was opened for the other guests and there were no towels, no bathrobes in there. And when I addressed the staff with the question that they declared before and we Rented before the private sauna with the private pool and they can check it, they told me, that now it is not possible, as it was a Mistake!!! So, to make up the conclusion, I would like to say that, this hotel doesn’t cost the money we paid, as I really thought that I will relax in a four star hotel, but it occurred that I just rented a bongalo for that money. No real service, No one knows the rules, they promise one and do the other. Just a small remark. Almost a half of the bicycles was broken and not possible to use. And the minibar was filled in only on the 5th day of our arrival. And now it’s up to you to decide whether to go here or not. Might be really better just to rent a house? At least you know what you will have there.…