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The Palms Hotel

889 reviews
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Traveller (819)
Room & Suite (232)
Pool & Beach (203)
Overview
  • Excellent44%
  • Very good29%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“sri lanka”(146 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (889)Write a Review
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All reviewssri lankaseafood restaurantfisherman's wharfspecial meallobby areasea viewrelaxing holidayindian oceanlive bandnice poolsuperb locationbuffet stylebreakfast and dinnerevery eveningbeach boystuk tukroom boy
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171 - 175 of 715 reviews
Reviewed 25 August 2016

My guests from Dubai Mr. Rizwan and his family and friends were put up at this hotel. I was shocked to hear the various complains. Nobody at the reception attended to them, they had to find their own room. They were told the hotel was...More

1  Thank Pearl C
Response from Management_CFH, Assistant Manager at The Palms HotelResponded 26 August 2016

We sincerely appreciate you taking the time to give us your feedback through Tripadvisor. It is with sincere regret that we note your guests dissatisfaction with our service and facilities. Your comments are well taken and we do appreciate you giving us another opportunity to...More

Reviewed 23 August 2016

Palms Beruwala is one of the most naturally stunning Beach Hotels in Sri Lanka.Surrounded by palm trees and overlooking the Laccadive Sea, this stylish beachfront hotel is 3 km from both Kande Viharaya Temple and the historic Barberry Lighthouse.More

2  Thank fhanifdeen
Response from Management_CFH, Assistant Manager at The Palms HotelResponded 24 August 2016

Thank you ever so much for choosing The Palms, Beruwala, it was a pleasure to have you stay with us. We truly value the delightfully detailed comments you given us which was a pleasure to read and hope to see you back in the near...More

Reviewed 17 August 2016 via mobile

I checked in The palms right now. Well come was not attractive. They didn't offer any welcome drink to us. But we have seen they were offering soft drinks to others next to us. The lady at the lobby mislead us to the room. Rooms...More

4  Thank Ranga I
Response from Management_CFH, Assistant Manager at The Palms HotelResponded 19 August 2016

Thank you for reviewing The Palms, Beruwala and for bringing these issues to our attention. We are extremely concerned to note your dissatisfaction and apologize for the inconvenience that this has caused you. Your comments will help us serve you and all our guest better...More

Reviewed 14 August 2016

The property is situated on the beach front which is the highlight. Excellent reception view till the ground floor lounge and pool area. Once you move upstairs to the room, the scene changes. The rooms are not upto standard. It gives you a look of...More

Thank Shamir A
Response from Management_CFH, Assistant Manager at The Palms HotelResponded 15 August 2016

Thank you for reviewing The Palms, Beruwala and for taking the time to give us your lovely comments from your stay. We appreciate all our guests’ feedback and it was a true pleasure to read yours. The remarks that you have made relating to rooms...More

Reviewed 6 August 2016

Situated on the South Western coast with the best stretch of beach in the area, which is better than those available to the other neighbouring big hotels such as the Barberyn Reef and the Cinnamon Bey. Large garden, open plan restaurant and public areas (without...More

Thank Max J
Response from Management_CFH, Assistant Manager at The Palms HotelResponded 7 August 2016

Thank you for sharing your comments with regards to your recent stay at The Palms, Beruwala We wish to thank you for your constructive feedback . We are indeed pleased to know that you enjoyed your stay with us along with our warm hospitality. Highly...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$85 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Beruwala
#6 On the Beach Hotel in Beruwala
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$85 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Beruwala
#6 On the Beach Hotel in Beruwala
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (819)
Room & Suite (232)
Pool & Beach (203)
Dining (127)
Amenities (23)
Family and Play Areas (11)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
davesX616MA
19 October 2017|
AnswerShow all 5 answers
Response from Rupali B | Reviewed this property |
Yes it is.
1
Vote
Madss1
2 August 2017|
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Response from carinaTabbah | Reviewed this property |
Clean enough. The bathroom was a bit run down. And I asked for fresh towels upon arrival. But the sheets were clean.
1
Vote
Graham F
1 June 2017|
AnswerShow all 7 answers
Response from Deb V | Reviewed this property |
There is a elephant orfanage (sorry if spelling is wrong)and you can go on a safari and you see elephants and other animals hope this helps😀
0
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Room Tips
"201 very close to the elevator on the south wing on the first floor."
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"I loved having a ground floor room as we had a great view of the ocean and we could walk right out to the..."
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"Pool View / ground floor"
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"There are many other options around"
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