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There was definitely an end of season feel at the hotel (it closed just after we left) and some staff seemed to have lost interest in serving guests, whilst others seemed to be diverted from their main role, to cover gaps.
The air conditioning units...More
We came with our 4yo son for a 2 weeks and in general had good time. Aparthotel has outdoor pool, offers half board menu and is in 1 min walk from the sea with a sea view from the terraces of all rooms. But, be...More
1 Thank Shamborovsky
Response from DonCamilo17, Front Office Manager at Universal Aparthotel Don CamiloResponded 2 October 2017
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Don Camilo Team
Stayed for 3 nights in a studio. Was given the largest studio they had. Spotlessly clean and well maintained. Looked newly refurbished. Views from our balcony wonderful. Sun loungers on the balcony too.
Great location just literally mins walk from the beach, restaurant and bars....More
Response from DonCamilo17, Front Office Manager at Universal Aparthotel Don CamiloResponded 15 September 2017
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Don Camilo Team
Very rude staff. Very rude manager. I left my 22 year old son asleep in the apartment with a hand written note and 50 EURO'S on the table which he asked me to get out of his bank when I went for an early morning...More
1 Thank sharron c
Response from yannik e, Gerente at Universal Aparthotel Don CamiloResponded 14 September 2017
Thanks for your stay at the Universal Aparthotel Don Camilo and the feedback you published about it. Even if your experience wasn’t positive, we thank for every suggestion from our guests, since they help us to improve.
I am sorry that you identify...More
Upon arrival, we were told in a patronising manor: "it will be a GOOD HOUR until your room is ready!". I understand we were early but I feel a more friendly response would have been more appropriate. The staff in general were quite hostile with...More
Response from DonCamilo17, Manager at Universal Aparthotel Don CamiloResponded 19 September 2017
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve.
I regret that you felt the statement about the foreseen possible time...More
There Is a car park a few yards downhill from the hotel at a cost of just under 4 Euros a day. Otherwise it's street parking up the hill from the hotel. The road that the hotel is on is one way up the hill and we managed... More
There Is a car park a few yards downhill from the hotel at a cost of just under 4 Euros a day. Otherwise it's street parking up the hill from the hotel. The road that the hotel is on is one way up the hill and we managed to get somewhere to park within perhaps 100m - 200m. I we only came back a few days ago and it was getting busier so suspect as May progresses it will become harder. The last few kilometres drive to Sant Elm are quite twisty on mountain roads but most drivers are patient .