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Mandara Rosen

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373 Reviews from our TripAdvisor Community

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Showing 262: English reviews
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Keighley, United Kingdom
Reviewed 5 days ago NEW

We stayed here just one night as a stopover with a tour group. On our arrival we were given a surprise voucher from a bowl. Some had discount vouchers for the spa, others had discounts on special coffees. The ones of us who had BOGOF drinks from the bar had to argue with the management before getting their free drinks....

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Helpful?
Thank Oakworthgirl
Management response:

Dear Oakworthgirl, Firstly let me thank you for choosing our Hotel for your great holiday. We are so impressed that you have enjoyed our hospitality, and your note not only the surprise gift but also the Wi Fi mater and I will discuss with my team for sure. Whiles thanking you again, and hope to see you back at Mandara...

st neots cambs
Reviewed 1 week ago

Stayed at this hotel for one night room very spacious and traditional.Food was good nice choice on the buffet for evening meal and breakfast.Had an hour to spare went in the pool which was very nice they provided towels for the pool also,

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Helpful?
Thank candel
Management response:

Dear Chandel, Firstly let me thank you for choosing our Hotel for your great holiday. We are so impressed that you have enjoyed our hospitality, and your nice note on this will encourage my team's moral high up for sure. Whiles thanking you again hope to see you back at Mandara Rosen on your next visit to Sri Lanka. Thanking...

South West England
Reviewed 1 week ago

Stayed 2 nights as part of a tour and whilst it was OK I would not stay again. The rooms are pleasant and the pool area is very nice. It is the catering that lets this place down. On our first evening the bar was closed at 7.00pm and we had to go and find someone to open it. We...

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Helpful?
1Thank pomsontour
Management response:

Dear Sir/Madam, Firstly let me thank you for choosing our Hotel for your great holiday. We have noted you comments on very positively and the special not on the rooms and pool are appreciated, also we are concern about the bar & restaurant issues I will take this matter with my team for sure. Whiles thanking you again, we hope...

London, United Kingdom
Reviewed 2 weeks ago

Sadly we arrived in the pouring rain so weren't able to take advantage of the beautiful pool setting. However the rain stopped later and we had a lovely swim. Cafe for lunch was disappointing as we'd pre ordererd food and it still took along time to come and the toasted sandwiches were very disappointing. The restaurant buffet in the evening...

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Helpful?
1Thank nicolamW9008HW
Management response:

Dear Firstly let me thank you for choosing our Hotel for your great holiday. We are so impressed your notes on the pool and the rooms and also noted your troubles had in the restaurant, this I will discuss with my team for sure. Whiles thanking you again, we hope to see you back at Mandara Rosen on your next...

Riyadh
Reviewed 2 weeks ago via mobile

1- Easy check in and friendly staff 2- Open buffet diner is good and wide variety of food, staff in restaurent are very friendly and reponsive to our requests 3- Rooms are spacious and ok but bathrooms needs more attention to details in finishing and cleaning specially corners and edges. 4- We noticed next morning that there is a bathroom...

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Helpful?
Thank Amer A
Management response:

Dear Amer, Firstly let me thank you for choosing our Hotel for your great holiday. We are so impressed that you have enjoyed our hospitality, and your nice notes on this will bring my team's moral high up for sure, also the notes on the rooms that I will discuss with my team as well. Whiles thanking you again we...

Tegalalang, Indonesia
Reviewed 3 weeks ago

After several weeks of traveling in Sri Lanka, and paying many different prices at different locations, only to arrive at this ostentatious over-priced hotel that charges more for food than any place I've stayed in, yet cuts corners on things like wifi and doesn't even have it in the rooms. Literally 5 x the normal price on food (and not...

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Helpful?
1Thank Wayan S
Management response:

Dear Wayan S, Firstly let me thank you for choosing our Hotel for your great holiday. We have very well noted your concerns of difficulties that you have gone through and the FO staff have informed the Wi-Fi limitations to you on arrival I believe, also food price that as a 4 star hotel we are compel to maintain the...

Redditch, United Kingdom
Reviewed 4 weeks ago

We were booked in here for three nights but only stayed one The room itself was ok but the bathroom very dirty see photos The Resturant was to me like a canteen If going on a safari breakfast is finished before you get back so it's a packed breakfast or nothing When we left our room at 04.45 to go...

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Helpful?
Thank PamY_11
Management response:

Dear Pamy, Firstly let me thank you for choosing our Hotel for your great holiday. We have made notes on what your concerns not only the room cleanliness but also the lighting facility in the morning and I will discuss the same with my team for sure. Whiles thanking you again and looking forward to seeing you back at Mandara...

Colombo, Sri Lanka
Reviewed 4 weeks ago via mobile

We stayed last 17th night with my cousins' family in this luvly place where our stay was made soo memorable with all its facilities and ambiance. Front desk was super fast with our both Check In and Check Out. The Triple room we were given was amazingly spacious and it was the biggest I've ever been so far. Had a...

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Helpful?
Thank Harshaka_Kushan
Management response:

Dear Harshaka, Firstly let me thank you for choosing our Hotel for your great holiday. We are so impressed that you have really enjoyed our hospitality in deed, and your nice note on the same will bring my team's moral high up undoubtedly. Whiles thanking you again hope to see you back at Mandara Rosen on your next visit to...

Derbyshire, England
Reviewed 14 February 2017

The pool is supposed to have underwater music, but while swimming, I couldn't hear it. Lovely looking hotel reception, pool area, dining room. You order food ahead of time, then turn up at the assigned time to eat. Excellent lunch time salads, and great a la carte meals at a reasonable price. Retire to the bar after putting in your...

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Helpful?
Thank lorriemarc
Management response:

Dear Lorriemarc, Firstly let me thank you for choosing our Hotel for your holiday trip towards Sri Lanka. We are so impressed that you have enjoyed our hospitality and your nice note on this will bring my team's moral high up undoubtedly, we also have noted your comments about the slippery tiles near the pool and I will discuss with...

Reviewed 9 February 2017 via mobile

We enjoyed our one night stay here - the room was pleasant and spacious and the bathroom clean. The buffet had an excellent range of food and drink both at dinner and breakfast. The sous chef in particular was very attentive and came to check on us twice. Would definitely recommend !

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Helpful?
Thank Ravina T
Management response:

Dear Ravina T, Firstly let me thank you for choosing our Hotel for your holiday in Sri Lanka. we are so impressed that you have enjoyed our hospitality and your encouraging notes on this will bring my team's moral high up undoubtedly, whiles thanking you again hope to see you back at Mandara Rosen on your next holiday visit to...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Internet
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting

Additional Information about Mandara Rosen

Address: No 57 Detagamuwa, Kataragama 91400, Sri Lanka
Region: Sri Lanka > Uva Province > Kataragama
Price Range: €103 - €149 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mandara Rosen 3.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Mandara Rosen Kataragama
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Questions & Answers

Here's what travellers have asked, with answers from Mandara Rosen staff and other travellers.
3 questions
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Questions? Get answers from Mandara Rosen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a ground floor room”
 of 5 bubbles Chamidissa, 2 Feb 2017 | Read review
“Look for a room as away from reception as possible.”
 of 5 bubbles traveladviser43, 27 Jan 2017 | Read review
“Bring some hair conditioner!”
 of 5 bubbles TeriS190, 27 Dec 2016 | Read review
“Ground floor rooms are better”
 of 5 bubbles JayanthaP_12, 19 Dec 2016 | Read review
“Since the rooms are in set in two long corridors, a room closer to the beginning of the corridor would be better.”
 of 5 bubbles SujaJai, 4 Dec 2016 | Read review
5 of 5