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Mercure Koh Samui Beach Resort

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Mercure Koh Samui Beach Resort
Mercure Koh Samui Beach Resort
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333 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Koh Samui Beach Resort
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Showing 231: English reviews
Reviewed 1 February 2013

Stayed in the villa. Recently renovated private dwelling on beach front with daily friendly servicing this place surprised us with everything we needed. Stayed for a week at low season trying almost every service they could offer. Other facilities close by made it very easy to use as a home base. Friendly staff and enjoyable food. Fabulous holiday and very...

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2Thank Meegarry
Aarhus, Denmark
Reviewed 27 January 2013

The staff seems lacy and slow when they work. They didd'nt pay enough attention to the guest. Breakfast was ooookay. Nothing to be quite exited about. I missed some more fruit. Bread was okay, however a bit dry. Again the staff were lacy, slowly, and seemed like they wanted to be anywhere else. I could wait 10-15 min to be...

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2Thank United1991
Reviewed 27 January 2013

The pool area and Rooms where okay! The Beach was dirty and full of rocks. The service was soo poor!!! The staff could't care less. They sad in The pool bar and drank! You had to rent Beach towels - that was not included!!! The breakfirst was booring and The omelets chefs where never around!! I am not sure i...

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2Thank PillonC
Reviewed 25 January 2013 via mobile

Great pool. Beach as mentioned was very rocky- you just need to walk a little further to avoid them- but once past the swimming is just lovely/ nice deep water. The drinks at the bar are very good. The restaurant was being renovated so we could not eat there but plenty of places close by. The rooms are large and...

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Thank nurse_janny
Melbourne, Australia
Reviewed 15 January 2013

My husband and I recently stayed at the Fenix resort for about a week. We were both very happy with the professionalism of the staff, who always went out of their way to ensure we enjoyed our time there. We ate most of our meals at the Nest restaurant and it was all delicious. We stayed in a King Superior...

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2Thank SunLover404
Quebec City, Canada
Reviewed 12 January 2013

Firstly, the beach is unswimmable - full of rocks! The manager was the only employee that spoke english, and like every manager he wasn't always available. The service was terrible, to the point that sometimes they ask you to pick up what you ask for from the front desk (e.g. when we asked for anything like a bottle opener, adapter,...

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2Thank nada m
New York City, New York
Reviewed 2 January 2013

I stayed at the Fenix Resort for two nights over the Christmas holiday before moving to another hotel in Chaweng. I chose the hotel for two reasons: it's proximity to Rocky's Resort (Lamai) where my friends were staying and being a part of the ACCOR network. Well, it's no longer part of the ACCOR network; however they acknowledged my status...

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2Thank midnyterambla
Singapore, Singapore
Reviewed 6 December 2012

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Thank Yin2
Reviewed 4 December 2012

My partner and I stayed at this resort for 7 nights! We were in the sea view room overlooking the beautiful beach and pool ! From day one the service at this hotel was excellent! We also like to point out that the food from the Nest restaurant was fabulous ! The waitress TOng was so pleasant and even though...

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Thank 1989Anniele
Paris, France
Reviewed 21 November 2012

Good overal note for a 4 stars in a peaceful and quite place. Everything is not far from everything and all in one is one for all. From the rooms which are spacious and well cleaned to the swimming pool really well design, you can spend almost all your stay in the hotel Good service and helpful. The Front desk...

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1Thank PrF041969

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
As you set your internal compass resolutely to the south of the island, you will find Mercure Koh Samui Beach Resort (former Fenix Beach Resort Samui), an exclusive retreat set on a privileged location on the beachfront of Lamai with a panoramic and breathtaking view of the Gulf of Thailand. It is an Eden where the air is fresh and crisp and the landscape overflowing with well manicured tropical gardens. This is a private beach resort that is not only enchanting but also breathtakingly beautiful. Blending seamlessly with nature's beauty, green is the dominant color of the landscape coupled with the simplicity of contemporary convenience. Personal with an extra dose of privacy, the rooms and villas exude warm natural hues while the variety of services and facilities will complete a fun-filled stay. Facilities include a generous swimming pool set against the backdrop of the turquoise seas, a restaurant and beach bar, an outdoor Thai massage sala, a meeting room, an indoor fitness room and complimentary shuttle trips to the centre of Lamai. A mixture of unique cultural experiences, undreamed visual images and exotic tropical recreation will all combine to form lasting vivid memories of a perfect vacation. ... more   less 

Additional Information about Mercure Koh Samui Beach Resort

Address: 26/1-3 Moo 3, Lamai Beach, Maret, Ko Samui 84310, Thailand (Formerly Fenix Beach Resort Samui)
Region: Thailand > Surat Thani Province > Ko Samui > Maret > Lamai Beach
Price Range: €61 - €113 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Koh Samui Beach Resort 4*
Number of rooms: 60
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Also Known As:
Mercure Samui Fenix Hotel Koh Samui
Mercure Koh Samui Beach Resort Ko Samui/Lamai Beach, Thailand
Hotel Style:
#12 Luxury Hotel in Lamai Beach
#15 On the Beach Hotel in Lamai Beach
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Koh Samui Beach Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chose a villa maybe...”
765filips, 11 Apr 2017 | Read review
“Rooms with Sea View or Villas with privacy are the best”
ajay24arti14, 13 Mar 2017 | Read review
“Sea view is definitely the way to go”
vicpea, 7 May 2016 | Read review
“ask for a room on the main building premises overlooking the pool.”
ganzm87, 21 Mar 2016 | Read review
“Beach Facing as well as Pool Facing”
  • Pool View from Room
  • View from Room
  • View from Room
  • Bedroom
  • View from Room - Pool View
brillianar, 26 Oct 2015 | Read review
5 of 5