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Grand Hotel Masseria Santa Lucia

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Traveller (201)
Room & Suite (131)
Pool & Beach (72)
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Overview
  • Excellent29%
  • Very good37%
  • Average19%
  • Poor11%
  • Terrible4%
Travellers talk about
“santa lucia”(6 reviews)
“fruit”(6 reviews)
“great food”(4 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (414)
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3
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LanguageEnglish
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10
3
Show reviews that mention
All reviewssanta luciafruitgreat foodswimming poolenjoyed our staylive musicthe main hotelevery eveningreception stafftouring pugliaseamealssunpalmmasseriabeacheswine
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1 - 5 of 59 reviews
Reviewed 1 October 2017 via mobile

We should have read the Trip Advisor reviews before booking here. All the negative reviews are spot on. Unfriendly unhelpful staff. Mainly large groups of retirees. The dining room is dominated by large groups and is cramped. The rooms are very basic, 3 star would...More

Thank Philip G
Reviewed 9 September 2017 via mobile

This place was disappointing. Over priced. Only one shuttle a day to Ostuni. There was an unheated pool. A heated pool would be a good idea. Although they have a gym and spa facilities, the Spa was expensive. You definitely would need a car to...More

1  Thank Adele G
Reviewed 27 August 2017 via mobile

By the end of our stay we agreed we'd return.. this is because of A) waiting staff ( bar two). Helpful, deferential and amusing. Plus generally v good food. The breakfast buffet & lunch were generous and egg options were available if you asked at...More

2  Thank Liz B
Reviewed 17 July 2017 via mobile

We were enjoyed with our honeymoon in this hotel. This is very nice and quiet place to relax. The food is so delicious and various every day. The staff especially in the restaurant is very friendly and helpful. The hotel has 2 beaches with all...More

Thank AnastasiaAsja
Reviewed 2 July 2017

The hotel appears to be styling itself on chic minimalism and fails. Mainly due to the colour choice of the tiles and bedding and the lighting. On first entering the room I was slightly depressed, it was like a cell or army barracks! But after...More

3  Thank gregorio99
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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Free Internet
Bar/Lounge
Beachfront
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Breakfast included
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
US$144 - US$333 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Details
Price range
US$144 - US$333 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
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Traveller (201)
Room & Suite (131)
Pool & Beach (72)
Dining (59)
Amenities (34)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
desperaux
22 June 2015|
Answer
Response from DirMasseriaSLucia | Property representative |
Yes we have hotel bus,also there is public bus that goes to Ostuni.
0
Votes
Google Translation
julo063
3 November 2014|
AnswerShow all 2 answers
Response from julo063 | Reviewed this property |
Folks. I cannot believe this hotel is still available and I hope it is still not pretending to be a 4 star. Pool is good however pool service limited, reception reliably rude and inept, rocky beach area is quite frankly... More
0
Votes
Room Tips
"There is a bit of a walk to all the chalets"
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"choose a room in the main building"
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"it is quite a walk to the garden rooms and they are dark and isolated. You will need an umbrella if rain is..."
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"We stayed in main hotel away from bar which was nice and quiet"
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