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Relais Montepepe
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About
4.5
#1 of 2 inns in MontignosoLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
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Good to know
HOTEL STYLE
Charming
Great View
LICENSE NUMBER
IT045011B5TCDMWUPQ
Property amenities
Parking
Free High Speed Internet (WiFi)
Sauna
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Spa
Internet
Hot bath
Outdoor pool
Bar / lounge
Concierge
Non-smoking hotel
Room features
Air conditioning
Safe
Kitchenette
Minibar
Room types
Non-smoking rooms
Family rooms
Location
Via Carlo Sforza 76, 54038 Montignoso Italy
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 39 out of 100
39
12 Restaurants
within 1 kilometer
1 Attraction
within 1 kilometer
49Reviews0Q+A2Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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Detailed Reviews
I really loved this place! The owner is a professional architect and this is reflected in the ambiance and design of this little gem. Several small lounge areas also allow to chill for yourself if you prefer to do so and look and feel of the furniture and the layout of the whole place show love for detail and the intention to make the guest feel at home.
Service and food at breakfast was extremely courteous and friendly. The room was cleaned thoroughly. The only small objection/suggestion I can make is that it would be nice to have a fresh bottle of water not only upon arrival, but daily..would fit the rest of the experience. Same goes for coffee capsules🤣. But this is really a minor thing.
I would/will definitely come back and am already looking forward to it!
Service and food at breakfast was extremely courteous and friendly. The room was cleaned thoroughly. The only small objection/suggestion I can make is that it would be nice to have a fresh bottle of water not only upon arrival, but daily..would fit the rest of the experience. Same goes for coffee capsules🤣. But this is really a minor thing.
I would/will definitely come back and am already looking forward to it!
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Date of stay: June 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Place is amazing, luxurious and has a view which is impossible to describe, you just have to see by yourself, you can see the sea and it's also near by the luxurious city of Forte dei Marmi.
All the suites are spacious and really clean and the outside pool is heated, just perfect!
You can enjoy of their own wine tasting events which I found superb!
Service is flawless and sincere, client will be satisfied 100% maybe more..
Coming back for sure!
Thank you to all of you, you just simply made my weekend!
All the suites are spacious and really clean and the outside pool is heated, just perfect!
You can enjoy of their own wine tasting events which I found superb!
Service is flawless and sincere, client will be satisfied 100% maybe more..
Coming back for sure!
Thank you to all of you, you just simply made my weekend!
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Date of stay: July 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wonderful time at a wonderful place. It was everything we hoped for and more beautiful room and surrounding grounds. Very enjoyable breakfasts which we were able to eat outside a real bonus after a dull wet England. Hope to go back for our 40th anniversary in September.
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Date of stay: April 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Birgit L, Direttore at Relais Montepepe
Responded 2 May 2018
Dear Marie, thank you so much. We are very happy to hear that you and your husband had a great time at our Relais Montepepe. Hope to can welcome you soon again ...maybe for your 40th anniversary . We wish you all the Best. Warm regards from the Relais Montepepe Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel itself and grounds are exceptional. Rooms with sea view are definitely worth it as the views of area are truly beautiful. Breakfast service & the staff serving it are top notch.
And that's where the nice things end. One thing no one mentions is the road. A very busy road, motorway alternative, that's next to the property gate and maybe 200m from the hotel itself. This means that wherever you are trying to "relax" outside you hear cars. Breakfast on the terrace, sitting by the pool, having a coffee on the outside sofas - think of all the idyllic pictures of the hotel and add a background noise of a car passing close b every second. All. Day. Long.
Beds - very comfy, but building a king size bed from two singles is acceptable at a cheap airport hotel, not when you're aspiring to a luxury offering. Also poliester bed sheets guarantee you're going to drown in sweat the moment you turn the AC down. Again, not very luxurious.
The worst bit, unfortunately, is the service. The staff are polite and try to be helpful, but seem to get completely lost when there's more than a handful of guests. We ordered 2 bottles of wine to have by the pool. We picked them and literally saw them with our own eyes. 20 minutes later we got a wine cooler and glasses, alas no wine just yet. Another 10mins and one bottle appears. Another 10 and we mount a search and rescue mission which, after some serious confusion, finds the missing bottle left forgotten in the kitchen... Over 40mins to get 2 bottles of wine is an achievement. To be fair, the forgotten one was free in the end, but not before being asked several times if we were sure it wasn't delivered before...
Finally, when a group of guests chain smoking cigarettes & cigars covered the pool area in a thick cloud of smoke we asked the staff if they could politely remind that group of the pool etiquette. In response we got asked jokingly if they could bring us an ashtray too. Not sure if the staff person was too afraid to speak to the other group, had a language problem, or simply didn't care for our request. Truly puzzling.
Very sad that within the first few hours from arrival you promise yourself you're going to spend the next day away from the hotel. Apparently there are very good reasons why this is only 3 stars. Beautiful place, but the noise and chaos make it entirely not worth the price being asked.
And that's where the nice things end. One thing no one mentions is the road. A very busy road, motorway alternative, that's next to the property gate and maybe 200m from the hotel itself. This means that wherever you are trying to "relax" outside you hear cars. Breakfast on the terrace, sitting by the pool, having a coffee on the outside sofas - think of all the idyllic pictures of the hotel and add a background noise of a car passing close b every second. All. Day. Long.
Beds - very comfy, but building a king size bed from two singles is acceptable at a cheap airport hotel, not when you're aspiring to a luxury offering. Also poliester bed sheets guarantee you're going to drown in sweat the moment you turn the AC down. Again, not very luxurious.
The worst bit, unfortunately, is the service. The staff are polite and try to be helpful, but seem to get completely lost when there's more than a handful of guests. We ordered 2 bottles of wine to have by the pool. We picked them and literally saw them with our own eyes. 20 minutes later we got a wine cooler and glasses, alas no wine just yet. Another 10mins and one bottle appears. Another 10 and we mount a search and rescue mission which, after some serious confusion, finds the missing bottle left forgotten in the kitchen... Over 40mins to get 2 bottles of wine is an achievement. To be fair, the forgotten one was free in the end, but not before being asked several times if we were sure it wasn't delivered before...
Finally, when a group of guests chain smoking cigarettes & cigars covered the pool area in a thick cloud of smoke we asked the staff if they could politely remind that group of the pool etiquette. In response we got asked jokingly if they could bring us an ashtray too. Not sure if the staff person was too afraid to speak to the other group, had a language problem, or simply didn't care for our request. Truly puzzling.
Very sad that within the first few hours from arrival you promise yourself you're going to spend the next day away from the hotel. Apparently there are very good reasons why this is only 3 stars. Beautiful place, but the noise and chaos make it entirely not worth the price being asked.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Direzione Relais Montepepe , Other at Relais Montepepe
Responded 1 Jul 2021
Gentile Sig. Janek, abbiamo letto con grande attenzione la sua recensione e la ringraziamo sinceramente per le sue preziose note. Ogni suggerimento è per noi importante per ovviare ad eventuali mancanze e migliorare il nostro servizio. Non le nascondo comunque, che alcune delle sue osservazioni ci hanno lasciato alquanto perplessi perchè probabilmente frutto di incomprensione (sicuramente per nostra mancanza). Tutto il nostro staff lavora duramente e con costanza ogni giorno per cercare di soddisfare al meglio le esigenze dei nostri ospiti, che accogliamo cercando di farli sentire a proprio agio, come in una grande famiglia. Al vostro arrivo, dopo avervi offerto quattro calici di vino e dopo avervi mostrato le vostre suites, come da Vs richiesta abbiamo portato in camera due bottiglie di prosecco con tagliere e stuzzichini vari. Successivamente alla richiesta del servizio in piscina di un’altra bottiglia di prosecco ed una di vino bianco, abbiamo portato cestello con ghiaccio e vino, purtroppo dimenticandoci quella di prosecco. Ci siamo ripetutamente scusati per la dimenticanza, offrendovi gratuitamente entrambi le bottiglie, e ci scusiamo nuovamente per l'inconveniente. Alla vostra richiesta, se si potesse fumare in piscina, vi abbiamo gentilmente chiesto se aveste gradito un posacenere…ci spiace molto abbiate scambiato il nostro sorriso per maleducazione, probabilmente c'è stata incomprensione; Ricordiamo che negli spazi esterni è possibile fumare, sempre nel rispetto degli altri ospiti. Il nostro Relais è situato all'interno di una proprietà privata di 25 ettari (che corrisponde all'intera collina di Montepepe) completamente recintata e al quale si accede da una strada privata, a circa 200 mt. dalla strada principale, purtroppo questa a volte può essere più trafficata, ma cerchiamo sempre di rendere l’esterno piacevolmente rilassante con una musica di sottofondo per ovviare al lieve rumore che proviene dalla strada. Come nostra abitudine poniamo l'ospite al centro delle nostre attenzioni e saremmo stati felici di ascoltare le vostre osservazioni in struttura per rendere da subito più piacevole il vostro soggiorno. Saremmo felici in futuro di ospitarvi nuovamente nel nostro Relais, dimostrandovi la nostra professionalità ed accoglienza! Direzione Relais Montepepe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked directly at the hotel website. The only available option was “Alberico vista mare”. There was no extra information about the room type in the booking area, so I checked the website of the hotel for info. This made me believe I booked a suite; with a terrace and kitchenette. When we checked in and were given the room key, it became clear that we only had one double room with sea view, but no terrace or kitchenette. The woman at the reception told us that I should have known it was only a double room from looking at the pictures. This is not true, because with the Alberico vista mare you also see a picture from another room (the one with the kitchenette). Apparently they divided the Alberico suite into three different rooms (Vista mare, Giardino and Mountain View), but this is not clear from the website or during the booking process. In my opinion this is something that should have been made clear in written text, not by looking at the provided pictures. The price we paid would have been fine if we were given the whole suite, but it was overpriced for just one room. We complained about the disappointment and not clear website. At first the lady at the reception was not very eager to meet our feelings. She told us to think about our options, but we actually didn’t really have any options as the hotel was fully booked. The next day there was another lady at the reception and she made us feel the same way at first, but in the end promised us she would talk to the manager and see if she could work something out. The next day we didn’t see her, but the day after that we went to the reception again. She was there and told us she managed to give us a discount of about 10% and a free bottle of wine because of the inconvenience. So the first days we felt quite bummed about the whole thing, but in the end we were feeling a little bit better because the discount made us feel like they did acknowledged our complaints.
Maybe we are a bit biased by the whole experience as mentioned above, but we feel we’ve stayed in better or more luxurious hotels than this one for the same amount of money. The double bed was actually two separate mattresses with sheets for a double bed. The mattresses were quite soft, we like them firmer. We had expected the lay out of the hotel grounds to be a bit more extensive. So you would have more privacy, but it was rather close. Also from our bathroom and bedroom we had two windows that looked out over the courtyard. This is where you can have breakfast in the morning. So when you take a shower in the morning you have to close the blinds for privacy. Because the blinds are made of wood, this makes the bed and bathroom quite dark and you have to put on a light. The room has no fabric curtains just these wooden blinds. The sunlight peaks through the cracks in the morning, so we woke up quite early. This didn’t give us a really rested feeling of being on holiday. We also spent a couple days near the pool. It is a nice sized pool with fine bedding. The bedding does get very hot in the sun, but the hotel provides towels. They play music all day at the courtyard and near the pool. I think this is maybe an attempt to disguise the sounds of the road near the hotel. The hotel is near SS1, which is a busy and noisy road. The views from the hotel are okay, but you can only see a glimpse of the sea; the rest is just trees and houses.
The hotel has no restaurant, but in several minutes driving there are multiple options for fine dining.
Breakfast is really nice and has a wide variety of options. Also the waiter is really kind.
Parking is between olive trees and this offered shade.
Maybe we are a bit biased by the whole experience as mentioned above, but we feel we’ve stayed in better or more luxurious hotels than this one for the same amount of money. The double bed was actually two separate mattresses with sheets for a double bed. The mattresses were quite soft, we like them firmer. We had expected the lay out of the hotel grounds to be a bit more extensive. So you would have more privacy, but it was rather close. Also from our bathroom and bedroom we had two windows that looked out over the courtyard. This is where you can have breakfast in the morning. So when you take a shower in the morning you have to close the blinds for privacy. Because the blinds are made of wood, this makes the bed and bathroom quite dark and you have to put on a light. The room has no fabric curtains just these wooden blinds. The sunlight peaks through the cracks in the morning, so we woke up quite early. This didn’t give us a really rested feeling of being on holiday. We also spent a couple days near the pool. It is a nice sized pool with fine bedding. The bedding does get very hot in the sun, but the hotel provides towels. They play music all day at the courtyard and near the pool. I think this is maybe an attempt to disguise the sounds of the road near the hotel. The hotel is near SS1, which is a busy and noisy road. The views from the hotel are okay, but you can only see a glimpse of the sea; the rest is just trees and houses.
The hotel has no restaurant, but in several minutes driving there are multiple options for fine dining.
Breakfast is really nice and has a wide variety of options. Also the waiter is really kind.
Parking is between olive trees and this offered shade.
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Do contact the hotel if you want to make sure if you are booking a suite or just a room and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Makes me happy when I am pleasantly surprised. And this place never ceases to amaze me. Given we have been there in April, we knew what to expect. Or so we thought. But, these guys never stop improving - which is the basis of success, obviously.
Loved the details and manicured property - the fact that they closed off the little breakfast nook, with sliding floor to ceiling, glass doors, to protect you from the rain on cloudy days, or to allow the sun to caress your senses while having breakfast. Superb!
Little decorative touches make you feel like everything is for you, respecting your vacation and bringing a little charming je ne sais quoi.
People taking care of the property are wonderful - respecting your privacy, but just close enough, if one needed something.
How can you not love the story of this property - who doesn't love fairytales about countesses and counts and the magic they bring - it is after all, the Italian Renaissance era and its magic we all look for, when in Tuscany.
It takes a great designer and wonderful people to know how to balance historical charm, with the great, modern elegance.
Relais Montepepe does just that and more. A pleasure to be there all around. We traveled to Florence and Siena and Pisa and the drive was never too long knowing we will get to enjoy a relaxing evening/ morning at the property.
I miss it already!!!
Loved the details and manicured property - the fact that they closed off the little breakfast nook, with sliding floor to ceiling, glass doors, to protect you from the rain on cloudy days, or to allow the sun to caress your senses while having breakfast. Superb!
Little decorative touches make you feel like everything is for you, respecting your vacation and bringing a little charming je ne sais quoi.
People taking care of the property are wonderful - respecting your privacy, but just close enough, if one needed something.
How can you not love the story of this property - who doesn't love fairytales about countesses and counts and the magic they bring - it is after all, the Italian Renaissance era and its magic we all look for, when in Tuscany.
It takes a great designer and wonderful people to know how to balance historical charm, with the great, modern elegance.
Relais Montepepe does just that and more. A pleasure to be there all around. We traveled to Florence and Siena and Pisa and the drive was never too long knowing we will get to enjoy a relaxing evening/ morning at the property.
I miss it already!!!
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Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What an amazing wonderful place. The location, the staff and the room itself was top notch. We cannot wait to go back. My family and I could not be happier. Do not hesitate to book a holiday at Montepepe.
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Date of stay: August 2016Trip type: Travelled with family
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My wife and I thoroughly enjoyed a relaxing week's holiday at Relais Montepepe. It's a beautiful hotel in a wonderful location. The staff are friendly and helpful. There is no restaurant but they provide a delicious breakfast and also a simple lunch of salads or sandwiches on request. There is an excellent local restaurant, Il Cascinale, which is a 5-minute walk away across the fairly busy road (it's very popular so you'll need a reservation). We used the spa and did the wine tasting with the owner, Alberto. The nearest towns are Massa and Forte dei Marmi. Taxis to both cost us 30 euros each way. We loved Marina di Massa for an aperitif overlooking the sea and great seafood at La Lisca restaurant.
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Date of stay: September 2019
Rooms
Service
Sleep Quality
Room Tip: We had a mountain view room which was fine.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great hotel/ winery!!! We end up staying few extra nights . staff are great!!!! property is incredible and beautifully, rooms are spacious and clean!!! Pool is nice and warm!!! We feel pampered for those days!!! Breakfast and appetizers are high quality!!! And Wine is delicious!!!! Absolutely MUST to STAY!!! We cannot wait to come back!!! Absolute must!!!!
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Date of stay: April 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beautiful location.
We would have loved to enjoy the facilities, but whenever we wanted to take a tour or use the Spa, we were told to come back later.
We tried to book Spa Services, but they were unable to find someone to come in to give us massages.
The Welcome package was never delivered.
Very disappointing stay.
We would have loved to enjoy the facilities, but whenever we wanted to take a tour or use the Spa, we were told to come back later.
We tried to book Spa Services, but they were unable to find someone to come in to give us massages.
The Welcome package was never delivered.
Very disappointing stay.
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Date of stay: May 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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"Do contact the hotel if you want to make sure if you are booking a suite or just a room and therefore part of a suite."Read full review
PRICE RANGE
€223 - €313 (Based on Average Rates for a Standard Room)
LOCATION
ItalyTuscanyProvince of Massa CarraraMontignoso
NUMBER OF ROOMS
8
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingRELAIS MONTEPEPE | Inn Reviews & Price Comparison (Montignoso, Italy)
Frequently Asked Questions about Relais Montepepe
Which popular attractions are close to Relais Montepepe?
Nearby attractions include Lago di Porta (0.5 km).
What are some of the property amenities at Relais Montepepe?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Relais Montepepe?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Relais Montepepe?
Guests can enjoy free breakfast and a lounge during their stay.
What are some restaurants close to Relais Montepepe?
Conveniently located restaurants include Osteria il cascinale, Angela, and Da Ado.
Are there opportunities to exercise at Relais Montepepe?
Yes, guests have access to a pool and a sauna during their stay.
Does Relais Montepepe have airport transportation?
Yes, Relais Montepepe offers airport transportation for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to Relais Montepepe?
Many travellers enjoy visiting Ram - Rifugio Antiaereo della Martana (2.4 km), Monumento al Cavatore A Colonnata (7.6 km), and Chiesa della Madonna della Misericordia (2.4 km).